Been having speed, drop outs and phone static issues

[sjaeger172004]

Well the phone issue is hopefully fixed but speed is still the issue last ozspeed test was

Test run on 22/06/2012 @ 12:45 PM

Mirror: Exetel
Data: 15 MB
Test Time: 99.33 secs

Your line speed is 1.26 Mbps (1262 kbps).
Your download speed is 158 KB/s (0.15 MB/s).

well been having these issues for past 3 years as telstra been telling exetel no issue.

Also have a thread on Whirlpool if some one can give me a hand thanks

Warned exetel with TIO well Telstra techy came out today and overheard him on the phone to the exchange and the exchange said something about an unbalanced line as well as the number 60 have no idea what this means

MODEM says this :
DownStream Connection Speed 1629 kbps
UpStream Connection Speed 165 kbps

Thanks

[caspian]

post the modem's DSL stats. speedtests just describe the symptoms, not show the problem.

[sjaeger172004]

Found out today telstra fixed a joint on my line and now something els is wrong with the line (telstra's end) according to ISP

Router Status


Account Name
Firmware Version V1.04.05

ADSL Port
MAC Address #########
IP Address #########
Network Type PPPoE
IP Subnet Mask 255.255.255.255
Gateway IP Address #####
Domain Name Server #########

LAN Port
MAC Address ###############
IP Address 10.1.1.1
DHCP On
IP Subnet Mask 255.255.255.0

Modem
ADSL Firmware Version 7.02.03.00
Modem Status Connected
DownStream Connection Speed 8747 kbps
UpStream Connection Speed 816 kbps
VPI 8
VCI 35

Wireless Port
Name (SSID) ##########
Region Australia
Channel 2
Wireless AP Enabled
Broadcast Name Enabled


# ALL PERSONAL BITS

[caspian]

yes, I'm, sure Exetel would find that convenient.

really need to see the modem stats, not the router ones. attenuation, SNR, bitrates, power levels.

Exetel's opinion aside, are you still having problems with the connection?

[sjaeger172004]

Sure they would find a complaint from the TIO convenient which I will do if not fixed soon.

Where do I find those stats.

thanks

[knp1288]

Exchanges can talk now? Or am I missing something? Lol..

You COULD have a capitative imbalance...which does cause speed issues.

[sjaeger172004]

Originally Posted by knp1288

Exchanges can talk now? Or am I missing something? Lol..

You COULD have a capitative imbalance...which does cause speed issues.

Lol I meant someone at the exchange lol

[caspian]

Originally Posted by sjaeger172004

Sure they would find a complaint from the TIO convenient which I will do if not fixed soon.

and I'm sure you will find yourself fired as a customer about a nanosecond after you log the complaint. and yes, they can.