WIndows Installer Error

WinterKnights · 25th July 2012, 9:33 PM

Hey guys,
Trying to install quickbooks and get this error

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package

no idea what to do??

Jim G · 25th July 2012, 9:35 PM

Are you trying to install from a CD or downloaded file?

BeanerSA · 25th July 2012, 9:36 PM

Are you trying to install this on an old unpatched Win XP setup, by any chance?

WinterKnights · 25th July 2012, 9:39 PM

Should have mentioned more, its downloaded file, legit of course and its on a fresh install of windows 7

Jim G · 25th July 2012, 9:49 PM

Quote:

Originally Posted by WinterKnights

Should have mentioned more, its downloaded file, legit of course and its on a fresh install of windows 7

Check the hash to see if it has downloaded correctly - if that's not available download again, could be a corrupted download.

WinterKnights · 25th July 2012, 10:01 PM

this is a new system and it worked fine on the old one. it just wont work on this one. plus its just the stuff off the cd.

broccoli · 25th July 2012, 10:14 PM

Quote:

Originally Posted by WinterKnights

it worked fine on the old one.

Was the old one also Windows 7? If not, try compatibility mode. Also, how did you install on the old system? Off-line? It might not be a stand-alone package, it might be one of those net installation ones, where you have to be online and it fetches the installation files from the internet.

WinterKnights · 25th July 2012, 10:16 PM

i first installed it on windows 7 with an older system, still ran an amd athlon 64 6000+ 4gb ram asus m3a32 deluxe or something.
ran the setup file while offline
installed no worries.

new system gives me the error. tried compatability mode, tried cleaning registry, trying running as admin

pugsley100 · 25th July 2012, 10:31 PM

Try running the instal using the Hidden Built-in Administrator Account temporarily.
http://www.sevenforums.com/tutorials...e-disable.html

WinterKnights · 26th July 2012, 7:08 PM

I tried under admin, still get the error.

RAtSAcK · 26th July 2012, 7:34 PM

Just ring Quickbooks. They're normally very good with support for random little things.
Sounds to me like the installer is just corrupt though.

WinterKnights · 26th July 2012, 8:00 PM

yeah i will, id say it has become corrupt, its the only thing i can think of.

broccoli · 26th July 2012, 8:07 PM

Maybe something to try?http://support.microsoft.com/kb/236597

25th July 2012, 9:33 PM	#1
WinterKnights Member Join Date: Oct 2002 Location: Australia, Victoria, Warrnambool, 3280 Posts: 966	WIndows Installer Error Hey guys, Trying to install quickbooks and get this error This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package no idea what to do?? __________________ [size=1] Intel Ivy 3570K \| asrock z77 extreme4-m \| Antec Sonata II \| 4x 4gb corsair vengance \| Gainward 9600 gt 1gb Dual DVI \| 120gb OCZ Agility 2 \| 1tb samsung drive \| windows 8 \| www.viscomm.tv

25th July 2012, 9:35 PM	#2
Jim G Member Join Date: Jun 2010 Location: Newcastle Posts: 733	Are you trying to install from a CD or downloaded file? __________________ Newcastle-based wedding photographer Trades

25th July 2012, 9:39 PM	#4
WinterKnights Member Join Date: Oct 2002 Location: Australia, Victoria, Warrnambool, 3280 Posts: 966	Should have mentioned more, its downloaded file, legit of course and its on a fresh install of windows 7 __________________ [size=1] Intel Ivy 3570K \| asrock z77 extreme4-m \| Antec Sonata II \| 4x 4gb corsair vengance \| Gainward 9600 gt 1gb Dual DVI \| 120gb OCZ Agility 2 \| 1tb samsung drive \| windows 8 \| www.viscomm.tv

25th July 2012, 10:01 PM	#6
WinterKnights Member Join Date: Oct 2002 Location: Australia, Victoria, Warrnambool, 3280 Posts: 966	this is a new system and it worked fine on the old one. it just wont work on this one. plus its just the stuff off the cd. __________________ [size=1] Intel Ivy 3570K \| asrock z77 extreme4-m \| Antec Sonata II \| 4x 4gb corsair vengance \| Gainward 9600 gt 1gb Dual DVI \| 120gb OCZ Agility 2 \| 1tb samsung drive \| windows 8 \| www.viscomm.tv

25th July 2012, 10:16 PM	#8
WinterKnights Member Join Date: Oct 2002 Location: Australia, Victoria, Warrnambool, 3280 Posts: 966	i first installed it on windows 7 with an older system, still ran an amd athlon 64 6000+ 4gb ram asus m3a32 deluxe or something. ran the setup file while offline installed no worries. new system gives me the error. tried compatability mode, tried cleaning registry, trying running as admin __________________ [size=1] Intel Ivy 3570K \| asrock z77 extreme4-m \| Antec Sonata II \| 4x 4gb corsair vengance \| Gainward 9600 gt 1gb Dual DVI \| 120gb OCZ Agility 2 \| 1tb samsung drive \| windows 8 \| www.viscomm.tv

25th July 2012, 10:31 PM	#9
pugsley100 Member Join Date: Jun 2006 Location: On the web Posts: 2,678	Try running the instal using the Hidden Built-in Administrator Account temporarily. http://www.sevenforums.com/tutorials...e-disable.html __________________ Paul Keating once said: 'I’ll guarantee if you walk into any pet shop in Australia, the resident galah will be talking about microeconomic policy'.

26th July 2012, 7:08 PM	#10
WinterKnights Member Join Date: Oct 2002 Location: Australia, Victoria, Warrnambool, 3280 Posts: 966	I tried under admin, still get the error. __________________ [size=1] Intel Ivy 3570K \| asrock z77 extreme4-m \| Antec Sonata II \| 4x 4gb corsair vengance \| Gainward 9600 gt 1gb Dual DVI \| 120gb OCZ Agility 2 \| 1tb samsung drive \| windows 8 \| www.viscomm.tv

26th July 2012, 7:34 PM	#11
RAtSAcK Member Join Date: Feb 2007 Location: Roma, QLD, 4455 Posts: 2,038	Just ring Quickbooks. They're normally very good with support for random little things. Sounds to me like the installer is just corrupt though. __________________ My PC: AMD X6 1090T ~ 8GB DDR3 ~ 8800GTS ~ 128GB SSD + 1TB, 2TB External ~ 25.5" LCD ~ Sony 5.1 + ATH-M50S Lounge: 50" Plasma ~ Jamo S 526 ~ WDTV Live ~ Xbox 360 ~ PS3 ~ Wii ~ Thecus N4100EVO NAS 4TB Storage Portable: HP Pavilion dv6-6023tx ~ MSI Wind U100 ~ Ainol Elf II ~ Google Nexus 4 Toys: Losi Muggy * Ofna DM-1 * Ofna Jammin X1 CRT Tekno'd * Ofna Nexx 8 * Ofna Nexx 8SC * Axial SCX10 * LRP S10 Drifter

26th July 2012, 8:00 PM	#12
WinterKnights Member Join Date: Oct 2002 Location: Australia, Victoria, Warrnambool, 3280 Posts: 966	yeah i will, id say it has become corrupt, its the only thing i can think of. __________________ [size=1] Intel Ivy 3570K \| asrock z77 extreme4-m \| Antec Sonata II \| 4x 4gb corsair vengance \| Gainward 9600 gt 1gb Dual DVI \| 120gb OCZ Agility 2 \| 1tb samsung drive \| windows 8 \| www.viscomm.tv