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Old 26th August 2017, 5:08 AM   #16
MR CHILLED
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Quote:
Originally Posted by power View Post
Is this advice or talking out your arse? Just like store policies a warranty void sticker is not a valid way to void warranty or trample on consumer rights.
Of course, but it is not exsctly something to be instantly dismissed and then you are completely free to tinker.
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Old 26th August 2017, 8:08 AM   #17
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Quote:
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If the customer causes damage that's fine but the sticker doesn't mean shit.
I agree with this but I think the user wants an actual link presenting that.
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Old 28th August 2017, 1:43 PM   #18
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Im having a slow but cordial email chat which is taking three days for a turn around lol.

Once I get something definitive I will update.

They are not outright says it will void warranty, but I want in in writing

Of course, it becomes a bit of hearsay and hard to blame.

ie

Say the LCD screen starts displaying artifacts, 1 year after self upgrade would this be because "I opened". Also how would I prove I didn't take it apart the night before the trouble started if I said I did it a year ago?
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Old 28th August 2017, 1:49 PM   #19
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the sticker voids nothing, if however the parts you put in are faulty or you busted something when you opened it then expect a warranty denied, or a charge of some kind.

there is no actual debate here, the void sticker is toothless.
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Old 28th August 2017, 6:57 PM   #20
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MSI are a pain to do upgrades on, if you can sink 4K on a notebook then I think for peace of mind you can sink the extra $80 on the upgrade and not have a dubious debate on your hands down the track.
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Old 28th August 2017, 7:23 PM   #21
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Quote:
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MSI are a pain to do upgrades on, if you can sink 4K on a notebook then I think for peace of mind you can sink the extra $80 on the upgrade and not have a dubious debate on your hands down the track.
Yeah I am leaning in that direction, though the time it will take for a turnaround is a pain. I have asked them if I can prearrange a drop off and pick up on the same day or next day.

One of the reason I bought it is because it came with 3 years warranty and less hassles that offers.

Finding out acutely that dealing with MSI is not easy, one would think it would be easy as looking up a parts list and telling me what speed and timing 16gb ram module is installed? It's not like they want me to use their parts, they can't even supply it lol. but something simple like telling me it is DDR4L 2400mhz x-x-x-x CL is like pulling hens teeth or asking for top industrial secret.

For obvious reasons I would like to match the speed and timing as close as possible etc, like what would be the point of me buying 2x16gb module and asking them to give me back the factory installed ram.

Edit:

just realised as I was writing this I can use CPU-Z to get ram information?
But I need to still get what size (length) nvme card it takes.
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Old 28th August 2017, 8:11 PM   #22
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MSI just don't know how to treat customers who buy laptops period. The bigger vendors are so far beyond them it's crazy.
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Old 2nd September 2017, 10:25 PM   #23
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dude - get a console.


it's not easy - it's tech!


we make programs so that users can use computers remember?


THEY are the users - WE are the creators.


This isn't marketing. THIS is a community service.


GET that - or get the fuck out
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Old 2nd September 2017, 10:26 PM   #24
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meh... delete

dot dot dot dot dot.



oh well... it's there....
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Old 3rd September 2017, 12:49 PM   #25
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4300 and still need to updgrade components?

Should've returned it
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