Overclockers Australia Forums

OCAU News - Wiki - QuickLinks - Pix - Sponsors  

Go Back   Overclockers Australia Forums > General Topics > Troubleshooting Help

Notices

Reply
 
Thread Tools
Old 31st August 2017, 1:07 PM   #1
lawrencep93 Thread Starter
Member
 
Join Date: Apr 2009
Location: Melborne, VIC
Posts: 1,760
Default Wired mice work, wireless has issues

On my PC my wireless mouse kind of works fine then pauses like it loses data, so comes out a touch jumpy.

When I plug a wired mouse in works fine no issues.

Tried uninstalling/updating drives, tried a new wireless mouse and keyboard which I had spare which improved it a little but still is a touch stop/start of the motion for about a millisecond.
__________________
i7 4930k @ 4.6GHz, NZXT Kraken X60 watercooler with Push pull fans (4 x 140mm), 32GB Gskill Ripjaws Z 2133MHz, Asus X79-Deluxe, Gigabyte GeForce GTX 780Ti 3GB OC Edition, Samsung 840 Pro 256GB SSD, Corsair RM-1000w PSU, Nanoxia Deep Silence 6, LG Blueray Burner, 16 x 2TB Green drives, 6 x 4TB RED NAS Drives (4 x 4TB RAID 5(Highpoint SuperRAID Card)). WINDOWS 7 Pro. Gigabyte Laptop P25XV2-880-4702S

Last edited by lawrencep93; 9th September 2017 at 2:15 AM.
lawrencep93 is offline   Reply With Quote
Old 31st August 2017, 1:08 PM   #2
shmity
Member
 
Join Date: Jun 2005
Posts: 877
Default

Wireless with a usb dongle or wireless via bluetooth?
shmity is offline   Reply With Quote
Old 31st August 2017, 7:30 PM   #3
lawrencep93 Thread Starter
Member
 
Join Date: Apr 2009
Location: Melborne, VIC
Posts: 1,760
Default

Quote:
Originally Posted by shmity View Post
Wireless with a usb dongle or wireless via bluetooth?
USB dongle
__________________
i7 4930k @ 4.6GHz, NZXT Kraken X60 watercooler with Push pull fans (4 x 140mm), 32GB Gskill Ripjaws Z 2133MHz, Asus X79-Deluxe, Gigabyte GeForce GTX 780Ti 3GB OC Edition, Samsung 840 Pro 256GB SSD, Corsair RM-1000w PSU, Nanoxia Deep Silence 6, LG Blueray Burner, 16 x 2TB Green drives, 6 x 4TB RED NAS Drives (4 x 4TB RAID 5(Highpoint SuperRAID Card)). WINDOWS 7 Pro. Gigabyte Laptop P25XV2-880-4702S
lawrencep93 is offline   Reply With Quote
Old 2nd September 2017, 7:32 AM   #4
Bold Eagle
Member
 
Bold Eagle's Avatar
 
Join Date: Jun 2008
Location: Brisbane
Posts: 6,207
Default

What Make and model of mouse?

Does it have a DPI switch on the base?

What version of Win? (enter run and type in WinVer)

Is the base and light clean?
__________________
PC3: Cardboard Box, peanut dispenser, highly conc caffine intravenous drip, little monkey w "electro El Shocko rectal probe", 3DMarkVantage=276818768
Bold Eagle is offline   Reply With Quote
Old 2nd September 2017, 7:51 PM   #5
Raykay
Member
 
Raykay's Avatar
 
Join Date: Aug 2010
Location: Melbourne
Posts: 2,690
Default

If it's happening with multiple keyboards and mice, then it does sound like interference, which is odd. Maybe try a bluetooth set?
Raykay is offline   Reply With Quote
Old 4th September 2017, 1:02 PM   #6
lawrencep93 Thread Starter
Member
 
Join Date: Apr 2009
Location: Melborne, VIC
Posts: 1,760
Default

Quote:
Originally Posted by Raykay View Post
If it's happening with multiple keyboards and mice, then it does sound like interference, which is odd. Maybe try a bluetooth set?
Not bluetooth been using dongles.

Tried one from Logitech and one from Asus both have the same issue must be something to do with Windows or the drivers just a really odd issue I have not seen before.
__________________
i7 4930k @ 4.6GHz, NZXT Kraken X60 watercooler with Push pull fans (4 x 140mm), 32GB Gskill Ripjaws Z 2133MHz, Asus X79-Deluxe, Gigabyte GeForce GTX 780Ti 3GB OC Edition, Samsung 840 Pro 256GB SSD, Corsair RM-1000w PSU, Nanoxia Deep Silence 6, LG Blueray Burner, 16 x 2TB Green drives, 6 x 4TB RED NAS Drives (4 x 4TB RAID 5(Highpoint SuperRAID Card)). WINDOWS 7 Pro. Gigabyte Laptop P25XV2-880-4702S
lawrencep93 is offline   Reply With Quote
Old 4th September 2017, 1:15 PM   #7
Ratzz
Member
 
Ratzz's Avatar
 
Join Date: Mar 2013
Location: Cheltenham East 3192
Posts: 5,430
Default

Are you running the dongle in a USB hub? I experienced all kinds of issues with a mouse running from a hub.. remove it from the hub and have it stand alone, all issues gone.
__________________
Don't mess with me. I can hurt you so fast you won't even feel it.

My Rig- Nokia 830, with silicone jacket upgrade.
Ratzz is offline   Reply With Quote
Old 4th September 2017, 1:19 PM   #8
th3_hawk
Member
 
th3_hawk's Avatar
 
Join Date: Jun 2005
Location: [VIC] SE Suburbs
Posts: 1,487
Default

Are you running it through a KVM or a USB hub?
Have you tried different USB ports?
It could be a power issue (ie the port isn't providing enough power).

these things are pretty much driverless these days, the computer just sees a USB keyboard and mouse and the dongle controls the magic. Drivers/Software are just for extra features like battery level monitoring and the extra buttons.

I know my work computer is locked down tighter than <<insert appropriate metaphor for tight thing>> but my Logitech Keyboard and Mouse both work without issues (although none of the extra features work since I can't install the supporting software).


EDIT: Beaten while I was typing it out :P
__________________
"Victory goes to the player who makes the next-to-last mistake."

Got a VW? VWWatercooled
Currently for Sale: Roboking
th3_hawk is offline   Reply With Quote
Old 4th September 2017, 2:22 PM   #9
lawrencep93 Thread Starter
Member
 
Join Date: Apr 2009
Location: Melborne, VIC
Posts: 1,760
Default

Plugged directly into the motherboard at the rear of the PC it is a desktop with windows 7 pro
__________________
i7 4930k @ 4.6GHz, NZXT Kraken X60 watercooler with Push pull fans (4 x 140mm), 32GB Gskill Ripjaws Z 2133MHz, Asus X79-Deluxe, Gigabyte GeForce GTX 780Ti 3GB OC Edition, Samsung 840 Pro 256GB SSD, Corsair RM-1000w PSU, Nanoxia Deep Silence 6, LG Blueray Burner, 16 x 2TB Green drives, 6 x 4TB RED NAS Drives (4 x 4TB RAID 5(Highpoint SuperRAID Card)). WINDOWS 7 Pro. Gigabyte Laptop P25XV2-880-4702S
lawrencep93 is offline   Reply With Quote
Old 4th September 2017, 2:38 PM   #10
Ratzz
Member
 
Ratzz's Avatar
 
Join Date: Mar 2013
Location: Cheltenham East 3192
Posts: 5,430
Default

Try running the dongle via an extender from the USB port maybe? Then you can have the dongle closer to the mouse.

I personally don't believe the guff they give you about 10m range etc. In theory maybe, with clear line of sight, but I've always had similar issues to you just plugging into the back of the PC. It might be the location of the PC, too much shit between the PC and the peripherals, I don't know, but an extender solves that problem for me.

I use one similar to this.. I think it originally came with a Logitech wireless dongle from memory, but you can buy just an extender on its own of course. It sits on the desk about 400mm from my keyboard/mouse combo. Plenty on Ebay if you can't find any from other sources.

__________________
Don't mess with me. I can hurt you so fast you won't even feel it.

My Rig- Nokia 830, with silicone jacket upgrade.

Last edited by Ratzz; 4th September 2017 at 2:42 PM.
Ratzz is offline   Reply With Quote
Old 4th September 2017, 6:31 PM   #11
FOTW
Member
 
Join Date: Jul 2002
Location: Waterford, Ireland
Posts: 673
Default

Quote:
Originally Posted by lawrencep93 View Post
Plugged directly into the motherboard at the rear of the PC it is a desktop with windows 7 pro
Try placing USB receiver on front of case or use extender to bring receiver closer to mouse and keyboard with a USB extender cable.
__________________
01011001011011110111010100100000011001110110010101 10010101101011001000000011101100101001

OCAU Night Owl

OCAU Camera Club
FOTW is offline   Reply With Quote
Old 6th September 2017, 10:45 AM   #12
ruffdayz
Member
 
ruffdayz's Avatar
 
Join Date: May 2017
Posts: 90
Default

Are you using a USB2.0 or USB3.0 port?

Try plugging them into a dedicated USB2.0 port only as some mice/keyboards don't like USB3 ports.
ruffdayz is offline   Reply With Quote
Old 7th September 2017, 11:57 AM   #13
lawrencep93 Thread Starter
Member
 
Join Date: Apr 2009
Location: Melborne, VIC
Posts: 1,760
Default

Quote:
Originally Posted by ruffdayz View Post
Are you using a USB2.0 or USB3.0 port?

Try plugging them into a dedicated USB2.0 port only as some mice/keyboards don't like USB3 ports.
PC only has 2.0 ports.

Decided to replace the PC, I checked out the specs on it and didn't notice it was one of the older PC's so time to build a new one me thinks it was an old Quad Core the one just before the i5 came out.
__________________
i7 4930k @ 4.6GHz, NZXT Kraken X60 watercooler with Push pull fans (4 x 140mm), 32GB Gskill Ripjaws Z 2133MHz, Asus X79-Deluxe, Gigabyte GeForce GTX 780Ti 3GB OC Edition, Samsung 840 Pro 256GB SSD, Corsair RM-1000w PSU, Nanoxia Deep Silence 6, LG Blueray Burner, 16 x 2TB Green drives, 6 x 4TB RED NAS Drives (4 x 4TB RAID 5(Highpoint SuperRAID Card)). WINDOWS 7 Pro. Gigabyte Laptop P25XV2-880-4702S
lawrencep93 is offline   Reply With Quote
Old 7th September 2017, 4:35 PM   #14
miicah
Member
 
Join Date: Jun 2010
Location: Brisbane, QLD
Posts: 4,376
Default

You're replacing the whole computer because a USB wireless receiver doesn't work?

It's a line of sight issue 100%, I used my wireless KB across the room and it would jitter all the time until I moved it to the front USB port.
__________________
SFF Gaming>i5-4690|16GB Crucial DDR3|ASUS-H97I-PLUS mITX|EVGA GTX680|Crucial M550 M.2 256GB|Corsair RM450|Thermaltake Core V1|Edifier S550

CS:GO Videos | Motorcycle Videos
miicah is offline   Reply With Quote
Old 9th September 2017, 12:57 AM   #15
lawrencep93 Thread Starter
Member
 
Join Date: Apr 2009
Location: Melborne, VIC
Posts: 1,760
Default

Quote:
Originally Posted by miicah View Post
You're replacing the whole computer because a USB wireless receiver doesn't work?

It's a line of sight issue 100%, I used my wireless KB across the room and it would jitter all the time until I moved it to the front USB port.
New PC same mouse works fine no issues.

The PC had a Core2Quad in it, when I looked in further pretty sure it was at the end of it's life.

Replaced with a new i5 3.0Ghz, 8GB ram 120GB ssd and windows 10 all for less than $750. Noticed it was the oldest PC in the office.
__________________
i7 4930k @ 4.6GHz, NZXT Kraken X60 watercooler with Push pull fans (4 x 140mm), 32GB Gskill Ripjaws Z 2133MHz, Asus X79-Deluxe, Gigabyte GeForce GTX 780Ti 3GB OC Edition, Samsung 840 Pro 256GB SSD, Corsair RM-1000w PSU, Nanoxia Deep Silence 6, LG Blueray Burner, 16 x 2TB Green drives, 6 x 4TB RED NAS Drives (4 x 4TB RAID 5(Highpoint SuperRAID Card)). WINDOWS 7 Pro. Gigabyte Laptop P25XV2-880-4702S
lawrencep93 is offline   Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +10. The time now is 8:03 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
OCAU is not responsible for the content of individual messages posted by others.
Other content copyright Overclockers Australia.
OCAU is hosted by Micron21!