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Old 4th January 2017, 7:23 PM   #376
Partha
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OK does any one have a warranty claim experience with PCCG regarding Predator X34 or any other monitor. Seent PCCG some pics today and they asked me to fill up the warranty form to get an RA number. Does any one knows what happens form there. Do I get charged for restocking fee if they take the item back on warranty claim, and if they replace the monitor, will they charge me extra as the price of the monitor has now gone back up to A$1449 where as my purchase price is A$1299 ? Any insights regarding this is welcome.

Also if I take my monitor to an Acer Repair/Service Centre, should they fix the BLB issue for free ? Is there any Acer Service centre around Melbourne ? Any one has any experience with them (ACER Service Centres) ?
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Old 9th January 2017, 7:12 PM   #377
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Hi all, this is an update. I did take the monitor to PC Case Gear and they had a look in a dark room for 15 odd minutes and then straight away accepted that it is too much BLB and gave me a brand new sealed monitor. I was hoping against all odds that the new monitor will have absolute zero BLB. That however didnt come true. But thankfully this new monitor has way less BLB then the first one - very minimal BLB. PC Case Gear not only tested the new monitor for BLB on my request, but also dead pixel before handing over the new monitor to me. Thanks to PC Case Gear for their great help. That is why it is great to buy from shops like PC Case Gear and Scorptech - excellent customer service.
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Old 9th January 2017, 11:05 PM   #378
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Quote:
Originally Posted by Partha View Post
PC Case Gear not only tested the new monitor for BLB on my request, but also dead pixel before handing over the new monitor to me. .
I wish PLE did this, they're my local and never have time for good customer service like PCCG

Can't hand over $1300 for this reason ^^^
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Old 10th January 2017, 8:10 AM   #379
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PCCG is not my local either. My very closest shops are all from CPL. But after the warranty experiences I had with CPL, I am now happy to travel half and hour to reach Scorptech or about 45 odd minutes to PCCG to get my stuffs. For anything costly that may need warranty, I will now stick to the shops that have great service to customers.
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Old 10th January 2017, 8:57 AM   #380
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Quote:
Originally Posted by Partha View Post
PCCG is not my local either. My very closest shops are all from CPL. But after the warranty experiences I had with CPL, I am now happy to travel half and hour to reach Scorptech or about 45 odd minutes to PCCG to get my stuffs. For anything costly that may need warranty, I will now stick to the shops that have great service to customers.
Don't get me wrong, PLE will happily refund your monitor for BLB or IPS Glow, they don't try hard to replace the monitor and they certainly won't do what PCCG did for you Partha
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Old 12th January 2017, 11:16 AM   #381
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Can anyone recommend a good full-motion desktop mount for these? Everything I find seems to be for max 27" screen sizes.
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Old 12th January 2017, 1:05 PM   #382
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Ergotron LX should work nicely
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Old 12th January 2017, 4:29 PM   #383
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Quote:
Originally Posted by Partha View Post
Hi all, this is an update. I did take the monitor to PC Case Gear and they had a look in a dark room for 15 odd minutes and then straight away accepted that it is too much BLB and gave me a brand new sealed monitor. I was hoping against all odds that the new monitor will have absolute zero BLB. That however didnt come true. But thankfully this new monitor has way less BLB then the first one - very minimal BLB. PC Case Gear not only tested the new monitor for BLB on my request, but also dead pixel before handing over the new monitor to me. Thanks to PC Case Gear for their great help. That is why it is great to buy from shops like PC Case Gear and Scorptech - excellent customer service.
I've bought a few things from PCCG and have also been happy with their service. Had a round of faulty speakers and they were great in getting it sorted out.
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