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Old 19th August 2017, 8:48 AM   #1
pinkfloydeffect Thread Starter
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Unhappy Crash When Trying To Print

I upgraded to Windows 10, and I am having an issue with all word processors crashing when trying to print to a specific printer. I have isolated the problem to my HP P1102w printer. Where should I troubleshoot the problem? I installed the drivers from HP through the device manager so HPs application was not installed only the necessary drivers. Could I have missed something? My other printers are working, but as soon as you select the P1102w in any word processor the application crashes.

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Old 19th August 2017, 10:26 AM   #2
Bold Eagle
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Uninstall the drivers, run CCleaner registry scanner and delete everything and then reinstall the full blown drivers:
https://support.hp.com/us-en/drivers.../model/4110306
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Old 19th August 2017, 10:30 AM   #3
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So don't let windows find the drivers from an extracted installer? I extract the installer into a folder then point Windows to the folder to search out drivers.

Install the full application from HP? (with all the junk attached)
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Old 19th August 2017, 10:56 AM   #4
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Quote:
Originally Posted by pinkfloydeffect View Post
So don't let windows find the drivers from an extracted installer? I extract the installer into a folder then point Windows to the folder to search out drivers.

Install the full application from HP? (with all the junk attached)
For now so you can see if it is the driver issue, during the install try and select custom and minimise the bloatware.
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