Thermaltake RMA?

Yanoflies · 5th July 2012, 11:19 PM

I built a computer for my cousin a few weeks ago, and the power button connector cable is quite loose and falls out sometimes. I was wondering if I could possibly get a replacement front panel with the cables. If so, how would I do this? What would it involve? Do I need to send anything to them?

Thanks,

Ravennoir · 5th July 2012, 11:23 PM

Quote:

Originally Posted by Yanoflies

I built a computer for my cousin a few weeks ago, and the power button connector cable is quite loose and falls out sometimes. I was wondering if I could possibly get a replacement front panel with the cables. If so, how would I do this? What would it involve? Do I need to send anything to them?

Thanks,

Friends dont let friends by Thermaltake

Just kidding, contact the shop you got it from first, they should be able to help you out

Yanoflies · 6th July 2012, 12:26 AM

Got it from PCDIY and they're being an ass about it and telling me to contact Thermaltake for warranty. Just wondering what it was like lol.

Yeah, never wanted that case in the first place, just that the other cheap case+PSU was out of stock and it was my only choice to fit their wanted budget.

mareke · 6th July 2012, 5:45 AM

Glue the cable into its hole using Araldite or hot melt glue.

5th July 2012, 11:19 PM	#1
Yanoflies Member Join Date: Feb 2012 Location: Sydney Posts: 62	Thermaltake RMA? I built a computer for my cousin a few weeks ago, and the power button connector cable is quite loose and falls out sometimes. I was wondering if I could possibly get a replacement front panel with the cables. If so, how would I do this? What would it involve? Do I need to send anything to them? Thanks,

6th July 2012, 12:26 AM	#3
Yanoflies Member Join Date: Feb 2012 Location: Sydney Posts: 62	Got it from PCDIY and they're being an ass about it and telling me to contact Thermaltake for warranty. Just wondering what it was like lol. Yeah, never wanted that case in the first place, just that the other cheap case+PSU was out of stock and it was my only choice to fit their wanted budget.

6th July 2012, 5:45 AM	#4
mareke Member Join Date: Jun 2003 Location: Sydney, NSW Posts: 3,556	Glue the cable into its hole using Araldite or hot melt glue.