Telstra cable - Page 2

KriiV · 18th August 2012, 6:16 PM

Quote:

Originally Posted by caspian

as far as I know only in some areas, if so there would be no elite vs ultimate.

I think you can get Ultimate without 3.0? Not sure. I know that Elite is throttled by Telstra.

WuzzA21 · 18th August 2012, 6:21 PM

Quote:

Originally Posted by KriiV

I think you can get Ultimate without 3.0? Not sure. I know that Elite is throttled by Telstra.

This is from a telstra rep from another forum

Quote:

If you've got the CG3100 which is a Docsis3 capable modem then you can register it to only the D3 network plans:

Docsis3 Elite (38/1.2Mbps)
Docsis3 Ultimate (120/2.4Mbps)
If they send you a CG814WG or CGD24N or maybe Motorola SB then you are restricted to only registering the modem to:

Docsis1.1 Elite (38/1.2Mbps)

caspian · 19th August 2012, 11:25 AM

Quote:

Originally Posted by KriiV

I think you can get Ultimate without 3.0? Not sure. I know that Elite is throttled by Telstra.

they can also limit an ADSL2+ port to ADSL1 in software too, but there are still ADSL1 only ports out there. regardless, both speeds cost exactly the same.

in context of cable, Elite only exists because not all cable hubs and modems support DOCSIS 3.0 yet.

White_Ice · 19th August 2012, 2:09 PM

Quote:

Originally Posted by WuzzA21

Just a quick question, and i think a few people will know what im trying to ask here.
Am i on Elite or Ultimate cable?

image

And i know you people probably see this 1000000000 times, but when telstra send out the paperwork for elite cable, and you were told when you signed up that you were indeed going to recieve the ultimate cable 3.0 that you requested it confuses people.

When i rang them up and said "oi its elite" they said its the same thing elite is 3.0

Yes, Elite is 3.0 (30Mbps) on there site but half the time they don't even know there own products.. I wen't through the same thing with them as you did..

Anyways, i just upgraded and its awesome!! I live near the university and new hospital project so i guess maybe that helps i dunno .. ?

WuzzA21 · 20th August 2012, 5:05 AM

Woke up this morning, what did i see! 100mbs download speeds for me!

M0r4h3us · 20th August 2012, 8:27 AM

Quote:

Originally Posted by WuzzA21

Woke up this morning, what did i see! 100mbs download speeds for me!

image

Hi, ~WOOOT!

enjoy its great speeeeeed...

Cheers Alan.

munchkin1 · 20th August 2012, 10:42 AM

Quote:

Originally Posted by WuzzA21

Yea, the chick didn't even ask what the deal was. She just said, ok i'll fix it for me.

So, guys. It took two phone calls, a online query and a trip to telstra to fix it.
Hopefully its all good within 24hrs.

I find it absolutely disgusting that they do this. I guess the majority of people would never know they weren't on ultimate and wouldn't complain.

When I first signed up I was quietly put on Elite instead. After 3 weeks of constantly arguing with lying idiots (including a tech support person who tried to tell me 'due to line losses you just happen to be connecting at the EXACT throttled elite speed, but you are actually on ultimate...felt like punching him in the face), being told 10,000 times to 'reset the modem' and other BS, I finally managed to get it switched to ultimate, by a tech person who took about 5 minutes to change some setting on their computer which fixed it instantly. Very annoying, but apart from that it has been awesome

WuzzA21 · 20th August 2012, 11:43 AM

Quote:

Originally Posted by munchkin1

I find it absolutely disgusting that they do this. I guess the majority of people would never know they weren't on ultimate and wouldn't complain.

When I first signed up I was quietly put on Elite instead. After 3 weeks of constantly arguing with lying idiots (including a tech support person who tried to tell me 'due to line losses you just happen to be connecting at the EXACT throttled elite speed, but you are actually on ultimate...felt like punching him in the face), being told 10,000 times to 'reset the modem' and other BS, I finally managed to get it switched to ultimate, by a tech person who took about 5 minutes to change some setting on their computer which fixed it instantly. Very annoying, but apart from that it has been awesome

I tell you guys this, my farther in law is the project manager of the NBN upgrades in Brisbane for Telstra. I'm going to send him a link to this thread, and tell him to pass it on to his people. Because this happens alot from what I see.
And Telstra are going through a business plan to make sure 100% of customers will recommend their product to a friend or family member.

M0r4h3us · 21st August 2012, 11:59 PM

Quote:

Originally Posted by WuzzA21

I tell you guys this, my farther in law is the project manager of the NBN upgrades in Brisbane for Telstra. I'm going to send him a link to this thread, and tell him to pass it on to his people. Because this happens alot from what I see.
And Telstra are going through a business plan to make sure 100% of customers will recommend their product to a friend or family member.

Hi, oh wow!

I have some really kind words..

t took them13years to get a terminal installed...
It would take me at least a few hours at min' to explain all the fuck ups i have been through!

Please forward my email, i would love to have a chat & get a job

lol

Cheers Alan.

MR CHILLED · 25th August 2012, 4:50 PM

Quote:

Originally Posted by WuzzA21

Woke up this morning, what did i see! 100mbs download speeds for me!

image

Very nice! I top out at about 118 max

20th August 2012, 5:05 AM	#20
WuzzA21 Member Join Date: Sep 2009 Posts: 1,124	Woke up this morning, what did i see! 100mbs download speeds for me! __________________ W3540 \| EVGA e760 \| HIS 6990 \| 12GB Patriot Viper 2 2000MHz \| 2x Vortex 3's, 1x OS 240gb and 1x GAMES 120gb \| RAID1 2x WD 1TB Caviar Black \| TJ07 \| Corsair AX850w MDPC-X HF \| BI GTX 480 \| EK NB SB \| EK-DDC Dual TOP V.2 \| EK Acetal+Nickel 6990 \| STEALTH 175 RES