Geelong based ISP problems.......:)

Budginator · 1st July 2001, 7:08 PM

OK....

Anyone here currently in Geelong or close by? If you are reading this then you must have an ISP soooo....

I use Jennings Internet ($24.95 p/m Unlimted Time/Downloads 4hr cutoff). For 4 months now i have been using them, and have downloaded between 1.6 to 1.9GB per month.

Just yesterday i recived an email telling me that i fall within the "resonable use" policy (not 'their' policy- 'the' reasonable use policy that 'many ISP's use' -according to them), and that my account will be closed for good by them on July 7th.

I was led to belive that their plan was 100% unlimited except for the 4 hour cutoff.

I must say this came as a shock. I had not recived ANY prior notification of my supposed 'excessive usage', nor can i find ANY reasonable use catches on their website (there is not even the standard '*' to point to some special terms and conditions).

I can see their point, but only if a person KNOWS they are breaking the acceptable usage policy, and if they are WARNED of an impending account cancellation.....

I really liked this ISP as well, because its based locally and always gives me 5 - 6k/s speeds.

Because of this it looks like i'm off to look for a new ISP

So anyway, anyone in Geelong or around Geelong--- what ISP do you use??

Any other general comments on my predicament would be greatly appreciated....

Thanks.....

By the way, did anyone notice that you cannot sign up to the OCAU forums with a hotmail email address?........

XG8 · 1st July 2001, 7:23 PM

Seems sus as you stated unlimited download.... whats there website address... I wanna check out their policy.

Budginator · 1st July 2001, 7:54 PM

Forgot to post the adress- sorry here it is-

www.jc.com.au

XG8 · 1st July 2001, 8:23 PM

Well mate I looked all over their site... unless my asian vision has gone up shit creek I could not even see any policy ... even tried ringing em to find out.... but got an answering machine

I even though U downloaded alot.... I would contact the telecomunications obusman.

Without even a warning seems lame.... as it states unlimited time/downloads.....

lol also I would not trust these ppl ... they look like used car sales ppl
http://www.jc.com.au/meet_our_staff.htm

Budginator · 1st July 2001, 11:05 PM

LOL sawn..............

Look like someone you would buy a computer off?..........hehe

Manaz · 2nd July 2001, 10:37 AM

Contact the Telecommunications Industry Ombudsman.

2nd July 2001, 11:12 AM

hehehehehehe
dogggy characters

2nd July 2001, 11:13 AM

2nd July 2001, 11:14 AM

2nd July 2001, 11:17 AM

2nd July 2001, 11:19 AM

2nd July 2001, 11:20 AM

2nd July 2001, 11:21 AM

2nd July 2001, 11:22 AM

Budginator · 8th November 2002, 10:38 PM

Sorry, i'm just dredging this up from the bottom of the barrel

A year on, this is the update----------------------

Funnily enough, jennings recently changed back to unlimited, and also took away the 4hr session limits!

Its only Nov 8th and i've already pulled almost 2GB since the start of the month.

Anyway, just thought it was funny, as they are now a huge ISP player in geelong... so I guess they have the low volume user base, and the money to switch back to full unlimited.

*shruggs*

1st July 2001, 7:08 PM	#1
Budginator Member Join Date: Jun 2001 Location: Geelong. Aus Posts: 871	Geelong based ISP problems.......:) OK.... Anyone here currently in Geelong or close by? If you are reading this then you must have an ISP soooo.... I use Jennings Internet ($24.95 p/m Unlimted Time/Downloads 4hr cutoff). For 4 months now i have been using them, and have downloaded between 1.6 to 1.9GB per month. Just yesterday i recived an email telling me that i fall within the "resonable use" policy (not 'their' policy- 'the' reasonable use policy that 'many ISP's use' -according to them), and that my account will be closed for good by them on July 7th. I was led to belive that their plan was 100% unlimited except for the 4 hour cutoff. I must say this came as a shock. I had not recived ANY prior notification of my supposed 'excessive usage', nor can i find ANY reasonable use catches on their website (there is not even the standard '*' to point to some special terms and conditions). I can see their point, but only if a person KNOWS they are breaking the acceptable usage policy, and if they are WARNED of an impending account cancellation..... I really liked this ISP as well, because its based locally and always gives me 5 - 6k/s speeds. Because of this it looks like i'm off to look for a new ISP So anyway, anyone in Geelong or around Geelong--- what ISP do you use?? Any other general comments on my predicament would be greatly appreciated.... Thanks..... By the way, did anyone notice that you cannot sign up to the OCAU forums with a hotmail email address?........

1st July 2001, 7:23 PM	#2
XG8 Member Join Date: Jun 2001 Location: Bendigo Australia Posts: 921	Seems sus as you stated unlimited download.... whats there website address... I wanna check out their policy. __________________ -Matt I'd still be a noob, If it wasnt for OCAU. Acer Aspire 1640z Laptop / 80gb sata hdd usb2 enclosure.

1st July 2001, 8:23 PM	#4
XG8 Member Join Date: Jun 2001 Location: Bendigo Australia Posts: 921	Well mate I looked all over their site... unless my asian vision has gone up shit creek I could not even see any policy ... even tried ringing em to find out.... but got an answering machine I even though U downloaded alot.... I would contact the telecomunications obusman. Without even a warning seems lame.... as it states unlimited time/downloads..... lol also I would not trust these ppl ... they look like used car sales ppl http://www.jc.com.au/meet_our_staff.htm __________________ -Matt I'd still be a noob, If it wasnt for OCAU. Acer Aspire 1640z Laptop / 80gb sata hdd usb2 enclosure.

8th November 2002, 10:38 PM	#15
Budginator Member Join Date: Jun 2001 Location: Geelong. Aus Posts: 871	Sorry, i'm just dredging this up from the bottom of the barrel A year on, this is the update---------------------- Funnily enough, jennings recently changed back to unlimited, and also took away the 4hr session limits! Its only Nov 8th and i've already pulled almost 2GB since the start of the month. Anyway, just thought it was funny, as they are now a huge ISP player in geelong... so I guess they have the low volume user base, and the money to switch back to full unlimited. shruggs __________________ [-antrx-]

1st July 2001, 7:54 PM	#3
Budginator Member Join Date: Jun 2001 Location: Geelong. Aus Posts: 871	Forgot to post the adress- sorry here it is- www.jc.com.au

1st July 2001, 11:05 PM	#5
Budginator Member Join Date: Jun 2001 Location: Geelong. Aus Posts: 871	LOL sawn.............. Look like someone you would buy a computer off?..........hehe

2nd July 2001, 10:37 AM	#6
Manaz (Damned or Belated) Join Date: Jun 2001 Location: Sydney, Australia Posts: 4,797	Contact the Telecommunications Industry Ombudsman.

2nd July 2001, 11:12 AM	#7
jamesrowe3 Unregistered / Not Logged In Posts: n/a	hehehehehehe dogggy characters

2nd July 2001, 11:13 AM	#8
jamesrowe3 Unregistered / Not Logged In Posts: n/a

2nd July 2001, 11:14 AM	#9
jamesrowe3 Unregistered / Not Logged In Posts: n/a

2nd July 2001, 11:17 AM	#10
jamesrowe3 Unregistered / Not Logged In Posts: n/a

2nd July 2001, 11:19 AM	#11
jamesrowe3 Unregistered / Not Logged In Posts: n/a

2nd July 2001, 11:20 AM	#12
jamesrowe3 Unregistered / Not Logged In Posts: n/a

2nd July 2001, 11:21 AM	#13
jamesrowe3 Unregistered / Not Logged In Posts: n/a

2nd July 2001, 11:22 AM	#14
jamesrowe3 Unregistered / Not Logged In Posts: n/a