Dell delivery?

Willski · 24th June 2005, 9:37 PM

My mum said that she got a call on wednesday saying that dell is going to deliver my laptop on saturday 25th, but i made a call today to confirm something about my order and my sales rep said that dell doesn't deliver on saturday and i should expect the computer sometime early next week. Which one is correct do you believe? Can i still get discounts after i get my computer?

I ordered speakers with my laptop but i called on monday and tried to get rid of this in my order, and i couldn't get in touch with the sales rep until friday, today, Again my rep said he will ask his manager what he can do about getting rid of this item and this is why i am asking if it will get deliever on sat or not.

Cyb3r · 24th June 2005, 11:32 PM

Dell don't deliver, but the courier might.

As fair as i'm aware usually couriers don't deliver on the weekends, however i'd image that it could happen.

scattered · 11th July 2005, 5:30 PM

I just spoke to Dells courier today and they said any day between monday and saturday.

geelen · 11th July 2005, 6:02 PM

That seems like a long time to wait... I ordered a 9300 last thursday and it should be here tomorrow... What did you get?

scattered · 12th July 2005, 4:18 PM

I ordered a PDA to my work. I went on a weeks holiday and expected it to be here but they were calling my work phone and sending me e-mails confirming my address. Obviously the two times I did it online werent enough

Dead Operative · 14th July 2005, 3:30 AM

some couriers deliver on weekends, we sometimes arrange for them at work but avoid doing so as much as humanly possible

carbine · 14th July 2005, 3:33 AM

Quote:

Originally Posted by geelen

That seems like a long time to wait... I ordered a 9300 last thursday and it should be here tomorrow... What did you get?

aren't they shipped from overseas?

Maybe they keep a small inventory of bog standard laptops, that they can ship off quick.

PobodY · 14th July 2005, 3:55 AM

From memory (ie the last time I got any parts from Dell) they have a warehouse in Brisbane that holds all the current stuff before delivery and standard items that might be sold.

It's a strange system - my wife managed to get Dell (USA) to send her a new power cable after a sob story about the dog chewing on the last one.
No worries - they send one for free! Then we get a phone call from Brisbane, our cable has arrived, and we can have it as soon as we spring $80 for the courier. So she said "keep the cable" and I got my soldering iron out.

If they're anything like HP, they don't ship anything until they have a container full; even if retailers are waiting on stock. Keeps the costs down.

24th June 2005, 9:37 PM	#1
Willski Member Join Date: May 2005 Posts: 145	Dell delivery? My mum said that she got a call on wednesday saying that dell is going to deliver my laptop on saturday 25th, but i made a call today to confirm something about my order and my sales rep said that dell doesn't deliver on saturday and i should expect the computer sometime early next week. Which one is correct do you believe? Can i still get discounts after i get my computer? I ordered speakers with my laptop but i called on monday and tried to get rid of this in my order, and i couldn't get in touch with the sales rep until friday, today, Again my rep said he will ask his manager what he can do about getting rid of this item and this is why i am asking if it will get deliever on sat or not.

24th June 2005, 11:32 PM	#2
Cyb3r Member Join Date: Apr 2003 Location: Sydney Posts: 2,435	Dell don't deliver, but the courier might. As fair as i'm aware usually couriers don't deliver on the weekends, however i'd image that it could happen. __________________ Interesting ...

14th July 2005, 3:55 AM	#8
PobodY Member Join Date: Sep 2001 Location: Hawarden (North Wales) Posts: 474	From memory (ie the last time I got any parts from Dell) they have a warehouse in Brisbane that holds all the current stuff before delivery and standard items that might be sold. It's a strange system - my wife managed to get Dell (USA) to send her a new power cable after a sob story about the dog chewing on the last one. No worries - they send one for free! Then we get a phone call from Brisbane, our cable has arrived, and we can have it as soon as we spring $80 for the courier. So she said "keep the cable" and I got my soldering iron out. If they're anything like HP, they don't ship anything until they have a container full; even if retailers are waiting on stock. Keeps the costs down. __________________ ---------------------------------------------------------------------------------------------------- Oh - was I supposed to put something here?

11th July 2005, 5:30 PM	#3
scattered Member Join Date: Jul 2003 Posts: 4	I just spoke to Dells courier today and they said any day between monday and saturday.

11th July 2005, 6:02 PM	#4
geelen Member Join Date: Jun 2005 Posts: 29	That seems like a long time to wait... I ordered a 9300 last thursday and it should be here tomorrow... What did you get?

12th July 2005, 4:18 PM	#5
scattered Member Join Date: Jul 2003 Posts: 4	I ordered a PDA to my work. I went on a weeks holiday and expected it to be here but they were calling my work phone and sending me e-mails confirming my address. Obviously the two times I did it online werent enough

14th July 2005, 3:30 AM	#6
Dead Operative Member Join Date: Apr 2002 Location: Sydney Posts: 413	some couriers deliver on weekends, we sometimes arrange for them at work but avoid doing so as much as humanly possible