Dell Latitude Keyboard issue?

MoeBro · 28th December 2005, 2:19 PM

I just obtained a laptop off a fellow forumer, a C610, which apparently has suffered intermittent keyboard errors.
namely, the numerical keys 1-4 and 7-0 don't function, which wouldn't be much of a problem, except for the fact that the function number pad uses the same keys for numbers 7-9...

Has anyone else had an issue with these Dell lappies (or any other), and can anyone suggest a suitable solution?

wombo · 29th December 2005, 10:07 AM

We have got quite a few at work and nobody has had these troubles before.

There are dis/assembly instructions on the dell website i suggest you jump on there and just try reseating the keyboard.

Or you ring up dell support they will drop around and replace the keyboard for you.

MoeBro · 29th December 2005, 11:55 AM

ta. I'll give that a go asap

DavoRulz · 29th December 2005, 5:56 PM

I've got a service manual for the C610, you want a copy?

MoeBro · 31st December 2005, 12:59 AM

Yeah, I'll grab it for sure if possible

thanks bud

waldo185 · 2nd January 2006, 12:07 PM

i work for dell doing break/ fix calls , 90% of the time ull find that the keyboard is actually dead , by all means try reseating it , i think youll find that there is about 5 or 6 screws underneath if u flip the laptop upside down they will be marked with a 'K' you will also need to pop the bezel off the top where the power button is then it should just lift straight out , however i doubt wether it will do anything , you may also try ringing dell tech support on 1800060889 then push 1,1,2,2 to get to the latitude helpdesk , however i think youll find that the c610 models will be out of date on warranty and they wont give you a keyboard good luck

waldo

veesixtyfour · 3rd January 2006, 6:25 PM

i used to do break/fix work for dell as well, from memory they were about $65 for the keyboard but i might be confusing this with the palmrest

28th December 2005, 2:19 PM	#1
MoeBro Member Join Date: Sep 2001 Location: Melbourne Posts: 196	Dell Latitude Keyboard issue? I just obtained a laptop off a fellow forumer, a C610, which apparently has suffered intermittent keyboard errors. namely, the numerical keys 1-4 and 7-0 don't function, which wouldn't be much of a problem, except for the fact that the function number pad uses the same keys for numbers 7-9... Has anyone else had an issue with these Dell lappies (or any other), and can anyone suggest a suitable solution?

29th December 2005, 5:56 PM	#4
DavoRulz Member Join Date: Jul 2003 Location: Lismore, North NSW Posts: 3,428	I've got a service manual for the C610, you want a copy? __________________ Desktop: i7 920\|EX58-DS4\|6gb GeIL DDR3\|GTX 285\|Audigy ES\|1Tb\|P160\|SP 2.0 500w\|BenQ FP202w WoW: Smashfist - 80 Ret Paladin, GM of <Tortured Reality>, 5th ranked Alliance guild on Jubei'Thos Ride: 1997 SS Commodore - 304ci - FOR SALE $8000 ONO

2nd January 2006, 12:07 PM	#6
waldo185 Member Join Date: May 2005 Posts: 24	dell i work for dell doing break/ fix calls , 90% of the time ull find that the keyboard is actually dead , by all means try reseating it , i think youll find that there is about 5 or 6 screws underneath if u flip the laptop upside down they will be marked with a 'K' you will also need to pop the bezel off the top where the power button is then it should just lift straight out , however i doubt wether it will do anything , you may also try ringing dell tech support on 1800060889 then push 1,1,2,2 to get to the latitude helpdesk , however i think youll find that the c610 models will be out of date on warranty and they wont give you a keyboard good luck waldo

3rd January 2006, 6:25 PM	#7
veesixtyfour Member Join Date: Jun 2002 Location: Melbourne, VIC Posts: 56	i used to do break/fix work for dell as well, from memory they were about $65 for the keyboard but i might be confusing this with the palmrest __________________ __________________

29th December 2005, 10:07 AM	#2
wombo Member Join Date: Jul 2001 Location: East Perth, WA Posts: 1,445	We have got quite a few at work and nobody has had these troubles before. There are dis/assembly instructions on the dell website i suggest you jump on there and just try reseating the keyboard. Or you ring up dell support they will drop around and replace the keyboard for you.

29th December 2005, 11:55 AM	#3
MoeBro Member Join Date: Sep 2001 Location: Melbourne Posts: 196	ta. I'll give that a go asap

31st December 2005, 12:59 AM	#5
MoeBro Member Join Date: Sep 2001 Location: Melbourne Posts: 196	Yeah, I'll grab it for sure if possible thanks bud