Dodgy Laptop LCD Panel

DraGoN-BoY · 11th April 2006, 2:49 PM

I have a one month old Aspire 5672WLMI and just today the panel went konk.

There is a 3cm wide stripe that goes down vertically and in that area the screen is dimmer then the rest of the panel.
I double chcked that it wasn't a windows related problem by checking BIOS and it seems that the problem happens in that also.

This is an edited image of what it looks like.
http://img.photobucket.com/albums/v1...n/2996da7f.jpg

Kerpal · 11th April 2006, 4:16 PM

talk to acer support, I'm sure that it would reach their warranty standard or buy a Dell or a Mac

DraGoN-BoY · 11th April 2006, 10:45 PM

It fixed itself on the train home from uni then when I get home it's screwed again. I made sure it wasn't the graphic card by plugging a screen into the laptop. This is really gay.

I've messaged Acer and hopefully get a reply back fast.

dexster · 12th April 2006, 9:57 AM

Quote:

Originally Posted by DraGoN-BoY

I have a one month old Aspire 5672WLMI and just today the panel went konk.
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' one month old ' = warranty

demand a new lap-top... if they say anything insist on a new lap-top, easy fix

DraGoN-BoY · 12th April 2006, 1:35 PM

I've contacted Acer and I'll contact the place I bought it from today to see if I can exchange it as I need it for uni. Just see if I can switch the HDD around.

-=Alfonzo=- · 12th April 2006, 1:52 PM

That should be covered under warranty. I'm a tad skeptical they'd give you a new laptop just for that though. No harm in trying, but.

Is it a real intermittent problem, or did it go away just that once? I'd be half inclined to supply them with pictures of the fault as well (I had to do this when my LG monitor played up, it went back 2 times previous before I did that, and they finally saw my problem)

DraGoN-BoY · 12th April 2006, 5:26 PM

Quote:

Originally Posted by -=Alfonzo=-

Is it a real intermittent problem, or did it go away just that once? I'd be half inclined to supply them with pictures of the fault as well (I had to do this when my LG monitor played up, it went back 2 times previous before I did that, and they finally saw my problem)

It was just that once that it went away.
Called Acer today to speed up the process and they redirected me to a service centre in Ringwood, so it was nice and close.
Dropped it off there and they said they'll look at it tomorrow and order the parts needed for the repair.

Hopefully it turns out to be only a loose cable and I get it back tomorrow. Can't wait till next wednesday-thursday to get it back

11th April 2006, 2:49 PM	#1
DraGoN-BoY Member Join Date: Nov 2003 Location: Melbourne 3156 Posts: 2,275	Dodgy Laptop LCD Panel I have a one month old Aspire 5672WLMI and just today the panel went konk. There is a 3cm wide stripe that goes down vertically and in that area the screen is dimmer then the rest of the panel. I double chcked that it wasn't a windows related problem by checking BIOS and it seems that the problem happens in that also. This is an edited image of what it looks like. http://img.photobucket.com/albums/v1...n/2996da7f.jpg __________________ Desktop: E8500@4.1ghz\|EP35-DS3P\|2x1GB Ballistix Tracer 8500\|Antec P182\|Zalman ZM750-HP\|WD 300GB VR, Seagate 2x320GB, 3x750GB, 1x1TB\|Sapphire 4870X2 (790/990)\|Dell 3008WFP\|XFi XtremeMusic Modded\|Aktimate Mini\|G15+MX Revo Watercooled by: FuZion v2 \| EK-FC4870X2A \| MCP350\| RS240 \| MicroRes Server: AMD 4850e\|MA780G-UD3H\|Lian-Li V2100+\|Highpoint 2320\|Seagate 320GB, 8xWD 1TB\|HX-620

11th April 2006, 4:16 PM	#2
Kerpal Member Join Date: Oct 2003 Location: Melbourne, Australia Posts: 149	talk to acer support, I'm sure that it would reach their warranty standard or buy a Dell or a Mac __________________ <<Didjital Vibrations>>

11th April 2006, 10:45 PM	#3
DraGoN-BoY Member Join Date: Nov 2003 Location: Melbourne 3156 Posts: 2,275	It fixed itself on the train home from uni then when I get home it's screwed again. I made sure it wasn't the graphic card by plugging a screen into the laptop. This is really gay. I've messaged Acer and hopefully get a reply back fast. __________________ Desktop: E8500@4.1ghz\|EP35-DS3P\|2x1GB Ballistix Tracer 8500\|Antec P182\|Zalman ZM750-HP\|WD 300GB VR, Seagate 2x320GB, 3x750GB, 1x1TB\|Sapphire 4870X2 (790/990)\|Dell 3008WFP\|XFi XtremeMusic Modded\|Aktimate Mini\|G15+MX Revo Watercooled by: FuZion v2 \| EK-FC4870X2A \| MCP350\| RS240 \| MicroRes Server: AMD 4850e\|MA780G-UD3H\|Lian-Li V2100+\|Highpoint 2320\|Seagate 320GB, 8xWD 1TB\|HX-620

12th April 2006, 1:35 PM	#5
DraGoN-BoY Member Join Date: Nov 2003 Location: Melbourne 3156 Posts: 2,275	I've contacted Acer and I'll contact the place I bought it from today to see if I can exchange it as I need it for uni. Just see if I can switch the HDD around. __________________ Desktop: E8500@4.1ghz\|EP35-DS3P\|2x1GB Ballistix Tracer 8500\|Antec P182\|Zalman ZM750-HP\|WD 300GB VR, Seagate 2x320GB, 3x750GB, 1x1TB\|Sapphire 4870X2 (790/990)\|Dell 3008WFP\|XFi XtremeMusic Modded\|Aktimate Mini\|G15+MX Revo Watercooled by: FuZion v2 \| EK-FC4870X2A \| MCP350\| RS240 \| MicroRes Server: AMD 4850e\|MA780G-UD3H\|Lian-Li V2100+\|Highpoint 2320\|Seagate 320GB, 8xWD 1TB\|HX-620

12th April 2006, 1:52 PM	#6
-=Alfonzo=- Member Join Date: Apr 2003 Location: Redland Bay, BrisVegas Posts: 7,191	That should be covered under warranty. I'm a tad skeptical they'd give you a new laptop just for that though. No harm in trying, but. Is it a real intermittent problem, or did it go away just that once? I'd be half inclined to supply them with pictures of the fault as well (I had to do this when my LG monitor played up, it went back 2 times previous before I did that, and they finally saw my problem) __________________ successful trades \| car