Warranty

zoukis · 25th November 2006, 10:35 PM

hey guy i was wonder if i opened my 360 console would it still be covered by the EB 3 year warranty. im asking this because when i took my last 360 back to get it replaced they didn't even check if the seal was broken, any help would be appreciated. thanks guys

trop · 25th November 2006, 11:32 PM

Opening it will void your warrenty, if u get lucky and they don't check then thats a bonus.

bladerunner_97 · 25th November 2006, 11:40 PM

3 year warranty? I haven't heard of this..

I know there's an extended warranty you can purchase for $85 which covers the 360 for 2 years all up.

You may have mistaken it for 1 year warranty (The normal Microsoft Xbox 360 warranty) + 2 years of EB warranty...when in fact it's actually 2 years combined warranty: 1 year MS + 1 year EB.

Anyways, I'm guessing it depends on how lucky you are. I.e. Depends on whoever serves you at the time..because only this week I took mine back to an EB games and they wouldn't touch it, even tho I had the 2 year (1 yr-MS + 1 yr-EB) warranty...as they said it was Microsoft's problem (being that it's still within the first year of purchase).

My point is, it sounds as though you have had your 360 replaced before and that EB clerk took it back no-problem, whereas the clerk who I spoke to wouldn't...it depends on who it is...maybe go back to the same person you spoke to and they'll do the same again?

maroun9 · 26th November 2006, 1:27 AM

I have a two year warrenty with EB games. I have opened my xbox to flash my drive. I returned it with no problems. mabye im lucky they did not check. I mean i dont think they have a meeting to make sure they check if its sealed. Also hardly any people would open it anyway.

zoukis · 27th November 2006, 4:06 PM

yeah sorry i meant 2 year warranty, anyway i have returned it a couple of time and yeah they have never checked the seal, i just wanted some other peoples opinions because im thinking of upgrading the fans and adding some sexy lights, so yeah the guys at epping must really not give a dam about the seal.
thnx guys

cenithx · 27th November 2006, 5:02 PM

Opening it then closing it again still standard is one thing, and if you're lucky they won't notice.. but changing fans and adding lights is just a WEE little bit of a giveaway that you've tinkered with it..

Also even if EB doesn't notice, if you're returning it for warranty-repairs as soon as it hits MS or the repair-center, they WILL notice and just return it back to you saying your warranty is void.

Considering the "reliability" of the 360 I wouldn't open, modify, or risk the warranty until the warranty runs out.. if it survives that long.

claf-43 · 27th November 2006, 5:04 PM

I have swapped mine a couple times lately, I am curious if I get the extra warranty, can I still return it and swap in store for an extra year?

MagyaR · 28th November 2006, 3:19 PM

Mine is in for repair, I received the email on Sat that they have received it, how long does it take to usually get it back?

zoukis · 28th November 2006, 4:07 PM

thnx for the replies, i think it should ony take a couple of weeks to fix and no you cant get extra warranty after youv bought it

bladerunner_97 · 28th November 2006, 4:14 PM

I sent mine last Tuesday, received an email of confirmation they received it on Wendesday and I'm still waiting...does anyone know how long it should take?

So I guess it's longer than a week MagyaR...but I'd like to know just how long...cause I have Gears of War here..and I can't play it!!

Plus I plan on buying a few other games too (Viva Pinita and the Wireless Wheel Pack)...so I'm anxious to play.

If I called up MS would that hurry them up? I guess it wouldn't hurt to try?

claf-43 · 28th November 2006, 4:35 PM

Quote:

Originally Posted by zoukis

thnx for the replies, i think it should ony take a couple of weeks to fix and no you cant get extra warranty after youv bought it

yes you can, up to 2 weeks later at EB

MagyaR · 28th November 2006, 5:17 PM

Well mine is second hand, warranty is till April 07, I doubt that you can ring MS and hurry them up considering that the call centre is not even in Australia.

cenithx · 28th November 2006, 5:29 PM

Usually takes 5-7 working days from my experience.. though some have been sent on mon, received back on fri.. all depends what's wrong with it etc.

MagyaR · 28th November 2006, 5:49 PM

Quote:

Originally Posted by cenithx

Usually takes 5-7 working days from my experience.. though some have been sent on mon, received back on fri.. all depends what's wrong with it etc.

Too true, most likely it would be the mobo, which would take 2 seconds to replace.

25th November 2006, 10:35 PM	#1
zoukis Member Join Date: Feb 2006 Location: Melbourne Posts: 157	Warranty hey guy i was wonder if i opened my 360 console would it still be covered by the EB 3 year warranty. im asking this because when i took my last 360 back to get it replaced they didn't even check if the seal was broken, any help would be appreciated. thanks guys

25th November 2006, 11:32 PM	#2
trop Member Join Date: Jan 2004 Posts: 2,560	Opening it will void your warrenty, if u get lucky and they don't check then thats a bonus. __________________ Trades

25th November 2006, 11:40 PM	#3
bladerunner_97 Member Join Date: Oct 2004 Location: Newcastle Posts: 522	3 year warranty? I haven't heard of this.. I know there's an extended warranty you can purchase for $85 which covers the 360 for 2 years all up. You may have mistaken it for 1 year warranty (The normal Microsoft Xbox 360 warranty) + 2 years of EB warranty...when in fact it's actually 2 years combined warranty: 1 year MS + 1 year EB. Anyways, I'm guessing it depends on how lucky you are. I.e. Depends on whoever serves you at the time..because only this week I took mine back to an EB games and they wouldn't touch it, even tho I had the 2 year (1 yr-MS + 1 yr-EB) warranty...as they said it was Microsoft's problem (being that it's still within the first year of purchase). My point is, it sounds as though you have had your 360 replaced before and that EB clerk took it back no-problem, whereas the clerk who I spoke to wouldn't...it depends on who it is...maybe go back to the same person you spoke to and they'll do the same again? __________________ Xbox 360 Gamertag: Goomba Assassin \| PS3 Network ID: Goomba_Assassin Trades: Deancorp, Dodger, Pippingfiend, the_cripple, Gristy, Bloar, zzyss, knassy, IPfreely, Trop

26th November 2006, 1:27 AM	#4
maroun9 (Banned or Deleted) Join Date: Sep 2006 Location: Bankstown Posts: 229	I have a two year warrenty with EB games. I have opened my xbox to flash my drive. I returned it with no problems. mabye im lucky they did not check. I mean i dont think they have a meeting to make sure they check if its sealed. Also hardly any people would open it anyway. Last edited by maroun9; 26th November 2006 at 1:29 AM.

28th November 2006, 4:14 PM	#10
bladerunner_97 Member Join Date: Oct 2004 Location: Newcastle Posts: 522	I sent mine last Tuesday, received an email of confirmation they received it on Wendesday and I'm still waiting...does anyone know how long it should take? So I guess it's longer than a week MagyaR...but I'd like to know just how long...cause I have Gears of War here..and I can't play it!! Plus I plan on buying a few other games too (Viva Pinita and the Wireless Wheel Pack)...so I'm anxious to play. If I called up MS would that hurry them up? I guess it wouldn't hurt to try? __________________ Xbox 360 Gamertag: Goomba Assassin \| PS3 Network ID: Goomba_Assassin Trades: Deancorp, Dodger, Pippingfiend, the_cripple, Gristy, Bloar, zzyss, knassy, IPfreely, Trop

27th November 2006, 4:06 PM	#5
zoukis Member Join Date: Feb 2006 Location: Melbourne Posts: 157	yeah sorry i meant 2 year warranty, anyway i have returned it a couple of time and yeah they have never checked the seal, i just wanted some other peoples opinions because im thinking of upgrading the fans and adding some sexy lights, so yeah the guys at epping must really not give a dam about the seal. thnx guys

27th November 2006, 5:02 PM	#6
cenithx Member Join Date: Sep 2006 Location: Inner west sydney Posts: 293	Opening it then closing it again still standard is one thing, and if you're lucky they won't notice.. but changing fans and adding lights is just a WEE little bit of a giveaway that you've tinkered with it.. Also even if EB doesn't notice, if you're returning it for warranty-repairs as soon as it hits MS or the repair-center, they WILL notice and just return it back to you saying your warranty is void. Considering the "reliability" of the 360 I wouldn't open, modify, or risk the warranty until the warranty runs out.. if it survives that long.

27th November 2006, 5:04 PM	#7
claf-43 Member Join Date: Aug 2003 Location: Adelaide Posts: 4,989	I have swapped mine a couple times lately, I am curious if I get the extra warranty, can I still return it and swap in store for an extra year?

28th November 2006, 3:19 PM	#8
MagyaR Member Join Date: Jan 2004 Location: Melb Posts: 4,764	Mine is in for repair, I received the email on Sat that they have received it, how long does it take to usually get it back?

28th November 2006, 4:07 PM	#9
zoukis Member Join Date: Feb 2006 Location: Melbourne Posts: 157	thnx for the replies, i think it should ony take a couple of weeks to fix and no you cant get extra warranty after youv bought it

28th November 2006, 5:17 PM	#12
MagyaR Member Join Date: Jan 2004 Location: Melb Posts: 4,764	Well mine is second hand, warranty is till April 07, I doubt that you can ring MS and hurry them up considering that the call centre is not even in Australia.

28th November 2006, 5:29 PM	#13
cenithx Member Join Date: Sep 2006 Location: Inner west sydney Posts: 293	Usually takes 5-7 working days from my experience.. though some have been sent on mon, received back on fri.. all depends what's wrong with it etc.