RMA hdd

mr_nguyen · 21st April 2007, 6:53 PM

hey, i have 2 dead western digital 250gb sata2 hdd. i want to rma then, but i dont know what to do. last time i rma a western digital i sent the hdd to Westan, i called them up and they said i have to send it back to the place where i bought it. But i bought the hdd off this forum. what should i do. both hdd still have over 3 yrs of warrenty left

Deckham · 21st April 2007, 7:01 PM

Visit WD site, punch in the serial #, get RMA form.
Or something like that.

http://support.wdc.com/warranty/sele...p?custtype=end

pssst: be a big boy and come out of the newbie forums for a while

MAXKNOTT · 21st April 2007, 7:03 PM

fill out the rma form directly on the WD site and send the drives straight to WD, it is quicker this way
http://websupport.wdc.com/warranty/r...pe=end&lang=en

bAbY_RoG3R · 21st April 2007, 11:19 PM

depends on where you purchased the HDD from , you should be able to take it back to the shop and they'll do it for you.

Thats what at least PLUSCORP did with my 2 year old WD drive

Deckham · 22nd April 2007, 12:09 AM

Quote:

Originally Posted by bAbY_RoG3R

depends on where you purchased the HDD from , you should be able to take it back to the shop and they'll do it for you.

Thats what at least PLUSCORP did with my 2 year old WD drive

You cheated and didn't read the OP's entire post, didn't you?
I'm psychic

GreasyBear · 22nd April 2007, 12:17 AM

I recently sent a drive back to WD. Cost me $20 via regular airmail with AusPost to Singapore where WD is.

MR CHILLED · 22nd April 2007, 9:10 AM

Quote:

Originally Posted by mr_nguyen

i called them up and they said i have to send it back to the place where i bought it.

Just make up some story, eg: tell them the shop has now gone out of business.

bAbY_RoG3R · 22nd April 2007, 9:26 AM

Quote:

Originally Posted by Deckham

You cheated and didn't read the OP's entire post, didn't you?
I'm psychic

Ho yes i did

i hate reading chucks of shit without spacing in between lines

commando · 22nd April 2007, 10:57 AM

Quote:

Originally Posted by MR CHILLED

Just make up some story, eg: tell them the shop has now gone out of business.

I actually tried that line with some Logitech Z680s, they replied to my email with full yellowpages references, phone conversation dialogues and ABN numbers etc..stupid logitech

MR CHILLED · 22nd April 2007, 11:07 AM

Quote:

Originally Posted by commando

I actually tried that line with some Logitech Z680s, they replied to my email with full yellowpages references, phone conversation dialogues and ABN numbers etc..stupid logitech

W wonder why it should really matter to them. Someone more knowledgeable in the process might be able to fill me in here, but they are obliged to replace it under warranty regardless. Unless they have some sort of warranty rule that says only original purchaser can claim warranty. I don't see why it should have to be returned through the sales vendor.

commando · 22nd April 2007, 11:25 AM

Quote:

Originally Posted by MR CHILLED

W wonder why it should really matter to them. Someone more knowledgeable in the process might be able to fill me in here, but they are obliged to replace it under warranty regardless. Unless they have some sort of warranty rule that says only original purchaser can claim warranty. I don't see why it should have to be returned through the sales vendor.

My thoughts exactly, it was still under the 3 year warranty (albeit it past the retailers warranty period).
In the end I just went and paid Umart to do it for me (cost me 50 bucks!)

bAbY_RoG3R · 22nd April 2007, 12:29 PM

Quote:

Originally Posted by commando

My thoughts exactly, it was still under the 3 year warranty (albeit it past the retailers warranty period).
In the end I just went and paid Umart to do it for me (cost me 50 bucks!)

did the same thing for a ASUS video card. I think i took it to the an ASUS supplier and they did it for me for $27. Didnt have the receipt since it was bought on OCAU

21st April 2007, 6:53 PM	#1
mr_nguyen Member Join Date: Jul 2005 Location: liverpool area Posts: 333	RMA hdd hey, i have 2 dead western digital 250gb sata2 hdd. i want to rma then, but i dont know what to do. last time i rma a western digital i sent the hdd to Westan, i called them up and they said i have to send it back to the place where i bought it. But i bought the hdd off this forum. what should i do. both hdd still have over 3 yrs of warrenty left __________________ 1983 AE86 \| Vertex Body Kit \| JAP 4AGE \| FRONT: S13 COILOVER WITH 180SX TYPE X BRAKES, REAR: KSPORT COILOVER, FRONT&REAR WHITELINE SWAYBAR, FRONT STRUT BAR, ADJUSTABLE CASTER ROD, HALF CAGE \| FRONT 15X7 REAR 15X8 \| Number Plate : EVI-186

21st April 2007, 7:01 PM	#2
Deckham Member Join Date: Jan 2005 Location: Essendon, Melbourne Posts: 6,967	Visit WD site, punch in the serial #, get RMA form. Or something like that. http://support.wdc.com/warranty/sele...p?custtype=end pssst: be a big boy and come out of the newbie forums for a while __________________ Zenfolio Last edited by Deckham; 21st April 2007 at 7:04 PM.

21st April 2007, 7:03 PM	#3
MAXKNOTT Member Join Date: Aug 2003 Location: west melbourne Posts: 1,735	fill out the rma form directly on the WD site and send the drives straight to WD, it is quicker this way http://websupport.wdc.com/warranty/r...pe=end&lang=en __________________ 500+GOODTRADES PC&MAC user RAMPAGE FAN

21st April 2007, 11:19 PM	#4
bAbY_RoG3R Member Join Date: May 2002 Location: Sydney NSW Posts: 3,535	depends on where you purchased the HDD from , you should be able to take it back to the shop and they'll do it for you. Thats what at least PLUSCORP did with my 2 year old WD drive __________________ Over 200+ Successful trades

22nd April 2007, 12:17 AM	#6
GreasyBear Member Join Date: Mar 2004 Location: Sydbourne Posts: 3,150	I recently sent a drive back to WD. Cost me $20 via regular airmail with AusPost to Singapore where WD is.