22 Confessions Of A Former Dell Sales Manager

Rezin · 17th June 2007, 6:11 PM

This is an interesting read.

Quote:

22 Confessions Of A Former Dell Sales Manager

A former Dell kiosk manager writes us to share helpful tips about doing business with Dell. He has no particular problems with Dell, he just wanted to share some helpful tips for consumers looking to get the best deal. He includes info on getting the best deal from the website, different kinds of promotions the Dell offers, insider details on how the kiosk sales reps are compensated, what coupons and deals they have to offer you to close the deal, the email format for Dell in case you're thinking of launching an EECB, where to take your Dell credit card complaints, which extended warranties to avoid, how to get a domestic tech support rep... and more. It's very comprehensive. Enjoy!

With Direct2Dell's response here.

Quote:

Dell's 23 Confessions

Now's not the time to mince words, so let me just say it... we blew it.

I'm referring to a recent blog post from an ex-Dell kiosk employee that received more attention after the Consumerist blogged about it, and even more still after we asked them to remove it.

Ars Technica: Dell apologizes for overreaction to sensitive sales tips
CNET News.com: Dell apologizes for remove-this-blog-post-or-else nastygram

hobo-jo · 17th June 2007, 7:00 PM

Good reading, thanks for the links.

sirshelldrake · 17th June 2007, 8:16 PM

Interesting reading. Haveing just bought myself a Dell Laptop, I can relate to a lot of what is written and I have no issue about buying another Dell laptop (not a PC) in the future. interesting note about best time to buy during february.

17th June 2007, 7:00 PM	#2
hobo-jo Iron Trader Join Date: Nov 2005 Location: Adelaide(5042) Words -> Posts: 4,888	Good reading, thanks for the links. __________________ 11 May 2007 - A number of people have described me as an economic conservative. When it comes to public finance, it's a badge I wear with pride. 18 May 2009 - We are aiming to a gross figure of 13.8% (deficit/GDP) which comes out at about 300 (billion in 2013/14). -- Kevin Rudd, Prime Minister of Australia, World Flip-Flop Champion

17th June 2007, 8:16 PM	#3
sirshelldrake Member Join Date: Jul 2003 Location: Melbourne Posts: 2,680	Interesting reading. Haveing just bought myself a Dell Laptop, I can relate to a lot of what is written and I have no issue about buying another Dell laptop (not a PC) in the future. interesting note about best time to buy during february. __________________ http://ocau-shelldrake.mybrute.com Come and fight me biatches