Help! There is a bug in my LCD

mximus · 30th June 2007, 10:11 AM

I turned my laptop (xps m1210) on this morning and found a few black pixels...at first i thought they are dead pixles but then it started moving.

It seems to be between one of the layers...any ideas what i should do? It has stopped moving and is just sitting in the corner

.

here is pic:

Click to view full-sized image!

McbLt · 30th June 2007, 11:02 AM

lol.

Maybe find someone who knows how to disassemble the LCD panel? I've done a quick google on it but can't find anything for the M1210 specifically. Still under warranty?

mximus · 30th June 2007, 11:09 AM

Quote:

Originally Posted by McbLt

lol.

Maybe find someone who knows how to disassemble the LCD panel? I've done a quick google on it but can't find anything for the M1210 specifically. Still under warranty?

yeah still has warranty (only few months old and i made sure i got the 3 year with accident cover etc)...i think i'll give them a call and see what can be done...i tried to "massage" the lcd but it isnt going anywhere...guess i'll have to send it back.

[edit] you'd think the LCD would be sealed so no dust etc can get in...how a bug gets in there is beyond me.

FatBob · 30th June 2007, 1:28 PM

Quote:

Originally Posted by mximus

yeah still has warranty (only few months old and i made sure i got the 3 year with accident cover etc)...i think i'll give them a call and see what can be done...i tried to "massage" the lcd but it isnt going anywhere...guess i'll have to send it back.

[edit] you'd think the LCD would be sealed so no dust etc can get in...how a bug gets in there is beyond me.

Very strange indeed.

Call Dell NOW!

mximus · 30th June 2007, 1:44 PM

Just an update (incase anyone else gets this rare problem)...i gave the excellent XPS tech support a ring and they have organised a tech to come around to fix/replace the LCD on monday.
Gotta love XPS service

Fortyonethirty · 30th June 2007, 1:46 PM

Have you tried ctr+alt+dlt?

mximus · 30th June 2007, 1:49 PM

Quote:

Originally Posted by Fortyonethirty

Have you tried ctr+alt+dlt?

yeah i ran through all the diag tests with the tech (one which cycles through all colours to identify dead pixels etc) and its nothing with the actual LCD....moreso that there is this creature stuck in there lol (you can see if even if the laptop is off).

Gotti15 · 30th June 2007, 3:16 PM

I've had the same thing happen with a 17 inch LCD of mine. The bug moved around in there for a couple of days then just stopped. Is dead in there. I've got a new monitor since then and given that one to my Mum so doesn't bother me anymore

Rezin · 30th June 2007, 3:30 PM

Quote:

Originally Posted by Fortyonethirty

Have you tried ctr+alt+dlt?

Don't be silly... this requires a reformat/re-installation!

dazzawul · 30th June 2007, 3:38 PM

that is all kinds of awesome, its prolly some governmental organisation keeping tabs on your net usage and it got lost <_<

(I know Im a dickhead, someone had to say it :P)

cheers lads.

Badtz Maru · 30th June 2007, 6:40 PM

Oh reading this made my day, hahaha.

mximus · 30th June 2007, 7:15 PM

Quote:

Originally Posted by dazzawul

that is all kinds of awesome, its prolly some governmental organisation keeping tabs on your net usage and it got lost <_<

(I know Im a dickhead, someone had to say it :P)

cheers lads.

Are YOU sure your not involved!

I just gave the laptop a bit of a shake after trying to dislodge the bloody thing by massaging and caressing and what do i know, i turn the damn thing on and the critter is gone

I swear that dell support lady thinks i'm a total nutter with all this talk of bugs, massage and now miracles

Rezin · 30th June 2007, 7:17 PM

Quote:

Originally Posted by mximus

I just gave the laptop a bit of a shake after trying to dislodge the bloody thing by massaging and caressing and what do i know, i turn the damn thing on and the critter is gone

It may have migrated to somewhere near your RAM modules.... better run a memtest.

fluxme · 30th June 2007, 7:24 PM

Quote:

Originally Posted by mximus

..i turn the damn thing on and the critter is gone

..

Lol, and now for some reason your backspace key is sticking..wait there's something under it

sabretooth · 1st July 2007, 9:37 AM

If he comes back, well, the simple solution is just to click on it and drag it out!

30th June 2007, 10:11 AM	#1
mximus Member Join Date: Apr 2005 Posts: 127	Help! There is a bug in my LCD I turned my laptop (xps m1210) on this morning and found a few black pixels...at first i thought they are dead pixles but then it started moving. It seems to be between one of the layers...any ideas what i should do? It has stopped moving and is just sitting in the corner . here is pic: Click to view full-sized image! Click to view full-sized image! __________________ XPS M1210 \| Gentoo \| XP Pro Sucessful Trades: aliG123, Anakist, ArcTan, CD, damnation, Danske, .DeFuZioN, Doggy, jackdeth, jebz, jermaink, jiffy101, Kilamil, kix, millencolin1800, mr_nguyen, nickowns, Omarko, osman, red_marine, SBW123, sericom, slobber, Splintered Mind, tamille, will_ong, ZeonX

30th June 2007, 1:44 PM	#5
mximus Member Join Date: Apr 2005 Posts: 127	Just an update (incase anyone else gets this rare problem)...i gave the excellent XPS tech support a ring and they have organised a tech to come around to fix/replace the LCD on monday. Gotta love XPS service __________________ XPS M1210 \| Gentoo \| XP Pro Sucessful Trades: aliG123, Anakist, ArcTan, CD, damnation, Danske, .DeFuZioN, Doggy, jackdeth, jebz, jermaink, jiffy101, Kilamil, kix, millencolin1800, mr_nguyen, nickowns, Omarko, osman, red_marine, SBW123, sericom, slobber, Splintered Mind, tamille, will_ong, ZeonX

30th June 2007, 3:38 PM	#10
dazzawul Member Join Date: Apr 2005 Location: the sutho shire (w00t) Posts: 1,277	that is all kinds of awesome, its prolly some governmental organisation keeping tabs on your net usage and it got lost <_< (I know Im a dickhead, someone had to say it :P) cheers lads. __________________ Q9550 @ 3.4 \| EK Supreme LT \| Gigabyte GA-P45-DS4 \| 4 gigs geil ultra 800 \| GTX 285 702/1548/1323 \| 4.2 TB of storage \| Audigy eX platinum \| Corsair HX620 Buy my Watercooling gear! (GTX 280 waterblock, 9800 GT, etc)

1st July 2007, 9:37 AM	#15
sabretooth Overdue for a new title Join Date: Jun 2001 Location: QLD Posts: 7,990	If he comes back, well, the simple solution is just to click on it and drag it out! __________________ sabretooth The MX-5 Workshop \| I need a Shuttle Socket A (SN45G) mobo! and my IQ is probably MUCH higher than you sciby, so don't try insult me with an attack on my intelligence, because I will quickly embaress you. - l00b3r

30th June 2007, 11:02 AM	#2
McbLt Member Join Date: Dec 2003 Location: Adelaide, SA 5000 Posts: 1,102	lol. Maybe find someone who knows how to disassemble the LCD panel? I've done a quick google on it but can't find anything for the M1210 specifically. Still under warranty?

30th June 2007, 1:46 PM	#6
Fortyonethirty Member Join Date: Nov 2004 Posts: 1,021	Have you tried ctr+alt+dlt?

30th June 2007, 3:16 PM	#8
Gotti15 Member Join Date: Jul 2003 Location: Adelaide, Australia Posts: 192	I've had the same thing happen with a 17 inch LCD of mine. The bug moved around in there for a couple of days then just stopped. Is dead in there. I've got a new monitor since then and given that one to my Mum so doesn't bother me anymore

30th June 2007, 6:40 PM	#11
Badtz Maru Member Join Date: Mar 2005 Location: Brisbane Posts: 29	Oh reading this made my day, hahaha.