Getting CR Kennedy to price match grey imports - Page 2

SupremeMoFo · 12th July 2008, 12:27 AM

Despite Sigma EX lenses carrying a 1 year international warranty?

brembo · 12th July 2008, 12:38 PM

I think if you don't mind mucking around, and waiting a while you can get an international warranty card from Pentax USA on US purchased pentax gear.

tHRiCe · 12th July 2008, 11:08 PM

Quote:

Originally Posted by SupremeMoFo

Despite Sigma EX lenses carrying a 1 year international warranty?

E-mail Sigma and they might help, CRK are pretty clear on this matter.

Quote:

Originally Posted by http://www.crkennedy.com.au/v1/index.cfm?pageID=465&pageRef=179&

C.R. Kennedy & Co P/L will only undertake warranty repairs on products sourced through us. All products imported directly from overseas and resold are not covered by our warranty. This includes purchases through ebay and through grey importers such as www.camerasdirect.com.au,
www.d-d-photographics.com.au, www.DealsDirect.com.au, www.globalmediapro.com and www.photobuff.com.au.

With my back-focusing Sigma I'm informing B&H now so if Sigma/CRK can't help I can return it.

SupremeMoFo · 13th July 2008, 12:14 AM

Wonder if Sigma HQ would have anything to say on the matter? International warranty should be honoured regardless of the importer IMO...

tHRiCe · 13th July 2008, 1:23 AM

Quote:

Originally Posted by SupremeMoFo

Wonder if Sigma HQ would have anything to say on the matter? International warranty should be honoured regardless of the importer IMO...

Sigma's international warranty is very very shady with fine print. It is *NOT* an international warranty, it is identical to Nikon's lens policy. Country of origin, or if purchased in the country of origin, then international repair but only country of origin if replacement is necessary.

EDIT:
That being said, I've read some stories of Sigma coming through for customers so I'll see what Sigma, B&H, CR Kennedy and Canon say on monday (e-mailed Canon & CRK re: calibration).

MWP · 14th July 2008, 4:39 PM

I went into a Teds store with a print of a cheap US price.
They called CRK. Apparently CRK are now going to contact Metz to find out why aus retail price is so high ($740AU vs ~$410AU from the US), and then get back to me with a new price

brembo · 14th July 2008, 4:55 PM

I'll have to try and see if they'll price match a Adorama price on the DA* 50-135mm f2.8 Pentax. $749 USD (Adorama) or $1513 AUD (DCW), the DA* 200mm f2.8 $949 USD (Adorama), $1749 AUD (DCW). Quite a difference.

chilloutbuddy · 14th July 2008, 5:18 PM

Quote:

Originally Posted by MWP

I went into a Teds store with a print of a cheap US price.
They called CRK. Apparently CRK are now going to contact Metz to find out why aus retail price is so high ($740AU vs ~$410AU from the US)

What a surprise that must have been for CRK, I'm sure they had no idea

MWP · 14th July 2008, 9:35 PM

Quote:

Originally Posted by chilloutbuddy

What a surprise that must have been for CRK, I'm sure they had no idea

Im sure its more about the companies (like Metz) going by some age old calculation in Excel to come up with OS prices that havent been updated in 6 months.
Itll be interesting to see what price they come back with.

SupremeMoFo · 14th July 2008, 10:40 PM

Quote:

Originally Posted by MWP

I went into a Teds store with a print of a cheap US price.
They called CRK. Apparently CRK are now going to contact Metz to find out why aus retail price is so high ($740AU vs ~$410AU from the US), and then get back to me with a new price

Heh. I bought a Pentax D-BG2 grip and Metz AF48 flash from the US, cost me AU$450 including shipping, and currency conversion fee. Locally it would have been at least AU$750.

The grip in particular, $290 in Australia, while US$139.95/AU$144.42 in the US.

SupremeMoFo · 15th July 2008, 3:59 PM

Sounds like all the prices for Pentax equipment are going to go up in the US fairly soon...

xhanatos · 15th July 2008, 4:28 PM

Quote:

Originally Posted by SupremeMoFo

Sounds like all the prices for Pentax equipment are going to go up in the US fairly soon...

source? meh.. one of the reasons i went for pentax is value. i hope it doesn't go up heaps.

Julz · 15th July 2008, 9:26 PM

this is awesome, could also get duty free if ur going OS too right?

dang should have done this b4 i went O/S

SupremeMoFo · 15th July 2008, 10:21 PM

Quote:

Originally Posted by xhanatos

source? meh.. one of the reasons i went for pentax is value. i hope it doesn't go up heaps.

Malcolm Kennedy.

tHRiCe · 15th July 2008, 10:24 PM

and pentax prices in au are coming down

k200d w/sigma 18-50 for 699, k200d w/pentax 18-50 for 794, k20d w/pentax 18-50 1499 (but bound to drop soon).

EDIT: Also, to add to my statement before about CRK servicing imported Sigma, I quote this from an e-mail I just received from Sigma (who know I imported the lens): "If you are experiencing a problem you should be able to have it serviced with CR Kennedy under warranty if you have any problems with them not honoring the international warranty please let me know so I can forward the information onto corporate."

12th July 2008, 12:38 PM	#17
brembo Member Join Date: Jan 2002 Location: Sydney Posts: 1,780	I think if you don't mind mucking around, and waiting a while you can get an international warranty card from Pentax USA on US purchased pentax gear. __________________ If you're not part of the solution, you're part of the precipitate. UGBox.net -=- NSW Supermoto Riders Club

14th July 2008, 4:39 PM	#21
MWP Member Join Date: Jun 2001 Location: Adelaide Posts: 4,636	I went into a Teds store with a print of a cheap US price. They called CRK. Apparently CRK are now going to contact Metz to find out why aus retail price is so high ($740AU vs ~$410AU from the US), and then get back to me with a new price __________________ MWP PC Database AdminCrystalfontz CrystalControl2 Author - Offical Forums Motoring Worklog - Toyota V8 RA28 Celica SA Classic Celica Club Member - Website

14th July 2008, 4:55 PM	#22
brembo Member Join Date: Jan 2002 Location: Sydney Posts: 1,780	I'll have to try and see if they'll price match a Adorama price on the DA* 50-135mm f2.8 Pentax. $749 USD (Adorama) or $1513 AUD (DCW), the DA* 200mm f2.8 $949 USD (Adorama), $1749 AUD (DCW). Quite a difference. __________________ If you're not part of the solution, you're part of the precipitate. UGBox.net -=- NSW Supermoto Riders Club Last edited by brembo; 14th July 2008 at 4:57 PM.

15th July 2008, 9:26 PM	#28
Julz Member Join Date: Jul 2001 Location: Melbourne, Victoria Posts: 2,707	this is awesome, could also get duty free if ur going OS too right? dang should have done this b4 i went O/S __________________ Canon 500D/Kiss X3 User, Tamron 17-50mm f2.8, Canon 50mm f1.8, Sigma 50-150mm F2.8 Mitsubishi Ralli////////art Colt Version-R Owner FOR SALE: My ebay stuff

15th July 2008, 10:24 PM	#30
tHRiCe Member Join Date: Jan 2003 Posts: 1,777	and pentax prices in au are coming down k200d w/sigma 18-50 for 699, k200d w/pentax 18-50 for 794, k20d w/pentax 18-50 1499 (but bound to drop soon). EDIT: Also, to add to my statement before about CRK servicing imported Sigma, I quote this from an e-mail I just received from Sigma (who know I imported the lens): "If you are experiencing a problem you should be able to have it serviced with CR Kennedy under warranty if you have any problems with them not honoring the international warranty please let me know so I can forward the information onto corporate." Last edited by tHRiCe; 16th July 2008 at 12:12 AM.