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30th November 2008, 10:06 PM
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#1 |
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Member
Join Date: Dec 2005
Posts: 250
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problems booting with dv-5 1114x
1 week ago i bought the dv-5 1114x when i try to boot it some times the screen just stays black so then i have to restart it b4 it boots up.
im thinking of takeing it back and getting my cash back it just gives me bad feelings. then i might just buy a 17" lappy what are dick smiths policys on this? |
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2nd December 2008, 7:26 AM
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#2 |
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Member
Join Date: Oct 2004
Location: Melbourne
Posts: 1,449
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Can you do a clean restore using your backup partition?
Can you boot into Safe Mode, use Windows system restore to restore to Last Known Good Configuration, and then restore using your backup partition? I would try that first. DSE have a 14-day change of mind policy. Just make sure you ring them first to advise them you are coming in to refund it. From your post, it indicates you paid cash for this machine. Usually they don't keep much money in the tills, so they may ask you to come during a busy (ish) period, or later in the day when there is more money to do the refund with.
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