ATTN : Barracuda 7200.11, Barracuda ES.2 SATA & DiamondMax 22 Owners - Page 3

tornado33 · 12th February 2009, 2:24 PM

Quote:

Originally Posted by k00k

Can somebody expand this a little please. What ISO do you burn to fix it? My drive, a 2 and a half month old Seagate 1Tb 7200.11 died on Tuesday night. Bios cannot see it at all. How do I run the firmwar upate if my bios cant see it?
I need to get all my data back, it had a stack of work on there. And strupid me had no RAID/backuo. Definitely changing that once I sort it...

Im not sure what the go is re an already bricked drive, but youve lothing but a little time to loose by booting the system from a CD or DVD, burnt with the ISO downloaded from Seagate. Even if the PC bios cannot see it properly, the firmware might still be able to be flashed onto it. Just make sure no other drives are plugged in, only the faulty one that needs to be flashed.

Rezin · 12th February 2009, 2:33 PM

With the serial number checker, can someone post a screeny of what it's supposed to show if the drive is affected? I put in the s/n (9QM1ZTXK) for a ST3500320AS (rev: SD15), but the table that is returned just has the header cells... nothing below it.

Edit: I have two ST31000340AS (rev: SD04) Seagate drives which I believe are fine, going by the firmware revision.

booksacool1 · 12th February 2009, 2:59 PM

I tried my new 1.5tb Seagate (ST31500341AS) and it came up negative 'unaffected' on the serial number check. Hopefully this means the current batch of drives are good.

cyborg · 13th February 2009, 9:47 AM

i have the ST3500320AS and firmware SD15 i have emailed seagate for the upgrade firmware but they haven't sent me a reply yet does anyone one now where i can downloaded the files for the upgrade

markc3012 · 14th February 2009, 8:23 AM

I purchased a ST3500320AS for a new system before aI read this forum and will be installing it next weekend
It is using firmware SD1A, which is supposed to be OK as far as Seagate say on the web.
I checked my serial number / Firmware & get the message all is good..

k00k · 14th February 2009, 8:37 AM

Personally Mark, I'd be taking it back and getting a Western Digital. Damned if I'd be taking any chances. Seagate have lost me as a customer with the drama this has caused me...

Smashcrab · 14th February 2009, 9:19 AM

Well this explains all my recent HDD problems. I have the following;

Model: ST3500320AS
Firware: SD04
Drive came from supplier with incorrect firmware. It thinks it is a ST3500820AS and only runs 8mb cache instead of 32mb.
Has a spin up problem (when booting), and lags inconsistently when ever re-booting (it was my OS drive)

Model: ST3500320AS
Firware: SD15
Has same spin up problem, and sometimes seems to just stop when transfering data.

Model: ST31000340AS
Firware: SD15
Again has a spin up problem, but it is much worse then my other drives as it has a rather frequent and sometimes loud click.

Model: ST31000333AS
Firware: CC1F
Drive seems to be working fine and hopefully remains that way cause it currently my OS drive and contains all my data. I also beleive this drive is not included int he affected drives list, so fingers crossed.

tornado33 · 14th February 2009, 10:39 AM

Quote:

Originally Posted by cyborg

i have the ST3500320AS and firmware SD15 i have emailed seagate for the upgrade firmware but they haven't sent me a reply yet does anyone one now where i can downloaded the files for the upgrade

Info is here

glasnt · 14th February 2009, 6:11 PM

BurningFeetMan and I have been 'touched by this global disaster'. We both have ST3200320AS drives that happened to be cheapies from MSY a while back. BFM's OS is on this drive, while I think I'm using mine for media storage.

We're currently running the Firmware update thingy on BFM's machine. Here's hoping

Happy Valentines day from Seagate -_-

Update: "It's ok windows, it's not your fault, the nasty man from seagate confused you. You can boot to windows normally."
Wow, that was painless ^_^ All fixed

tojara69 · 14th February 2009, 6:19 PM

I have a ST3500320AS, and this has saved my drive.

I was using it for file storage, so most of the symptons didnt show except one, the file copy fails. Firmware upgrade went down with no problems.

Rezin · 14th February 2009, 9:53 PM

Quote:

Originally Posted by glasnt

We both have ST3200320AS drives that happened to be cheapies from MSY a while back.

When did you buy these drives, and what was the firmware version?

k00k · 15th February 2009, 12:22 PM

Quote:

Originally Posted by glasnt

We're currently running the Firmware update thingy on BFM's machine. Here's hoping

Update: "It's ok windows, it's not your fault, the nasty man from seagate confused you. You can boot to windows normally."
Wow, that was painless ^_^ All fixed

Can you tell me how you update if you have no OS? Is it a boot from CD fix?? Also, where do you actually get the fix from?? I dont think anyones actually posted a link to the firmware update. All those links a few posts above are model/serial checkers, etc. I'm obviously missing something, someone please feel most welcome to enlighten me...

tojara69 · 15th February 2009, 12:25 PM

Quote:

Originally Posted by k00k

Can you tell me how you update if you have no OS? Is it a boot from CD fix?? Also, where do you actually get the fix from?? I dont think anyones actually posted a link to the firmware update. All those links a few posts above are model/serial checkers, etc. I'm obviously missing something, someone please feel most welcome to enlighten me...

You do the model/serial checkers.... at which point they say your drive has the issues, it will give you the link.

BurningFeetMan · 15th February 2009, 1:25 PM

Quote:

Originally Posted by glasnt

"It's ok windows, it's not your fault, the nasty man from seagate confused you. You can boot to windows normally."

How funny, you actually quoted me. <3

I think I said this when windows finally booted after the firmware update.

REMEMBER KIDDIES, go to the source for a fix.

http://www.seagate.com

Here you'll find tools to diagnose and and fix the problem, along with the instructions to do so. If it's your OS drive that's bricked, you'll need to borrow another computer to download and burn the firmware boot disc with.

All seems to be well, and the total operation took about 5 minutes.

glasnt · 15th February 2009, 3:00 PM

Quote:

Originally Posted by k00k

Can you tell me how you update if you have no OS? Is it a boot from CD fix?? Also, where do you actually get the fix from?? I dont think anyones actually posted a link to the firmware update. All those links a few posts above are model/serial checkers, etc. I'm obviously missing something, someone please feel most welcome to enlighten me...

The CD Fix is a image of FreeDOS, which you boot from a disc you burn the image too, then you run some .bat file and it fixes everything.

ALSO

You don't post the link to the firmware update, because seagate doesn't want people downloading it unless their drive is effected.

Click on the link supplied and go through the 'Check serial number' process.

If not, click here: http://seagate.custkb.com/seagate/cr...207951&Hilite=
WARNING THIS MIGHT FUCK EVERYTHING UP AND DESTROY YOUR PRON DRIVES

Quote:

Originally Posted by Rezin

When did you buy these drives, and what was the firmware version?

MSY somewhere in Central Sydney. They were on special for like $92 or so a few months ago. I can't recall the firmware version, but checking the serial number it said it needed an update.

12th February 2009, 2:33 PM	#32
Rezin Member Join Date: Oct 2002 Posts: 8,017	With the serial number checker, can someone post a screeny of what it's supposed to show if the drive is affected? I put in the s/n (9QM1ZTXK) for a ST3500320AS (rev: SD15), but the table that is returned just has the header cells... nothing below it. Edit: I have two ST31000340AS (rev: SD04) Seagate drives which I believe are fine, going by the firmware revision. Last edited by Rezin; 12th February 2009 at 2:37 PM.

12th February 2009, 2:59 PM	#33
booksacool1 Member Join Date: Feb 2005 Location: Brisbane Posts: 1,114	I tried my new 1.5tb Seagate (ST31500341AS) and it came up negative 'unaffected' on the serial number check. Hopefully this means the current batch of drives are good. __________________ [e8400 @ 3.6ghz/1.3v][Nocuta NH-U12P][GA-X48DS4][2X2.0GB 5-5-5-12 Patriot][ATI HD4890][2TB][2TB][1.5TB][750GB] [Sony Vaio VPCSA22GX][i5 2410M 2.3Ghz][HD6630M 1GB][4Gb DDR3][Intel 330 240GB] Retired\|Dell XPS M1210\|7400 go 256mb\|1.66Ghz CD\|3.0GB DDR2\|160gb 5400rpm\|

14th February 2009, 9:19 AM	#37
Smashcrab Member Join Date: Feb 2002 Location: Gold Coast Posts: 235	Well this explains all my recent HDD problems. I have the following; Model: ST3500320AS Firware: SD04 Drive came from supplier with incorrect firmware. It thinks it is a ST3500820AS and only runs 8mb cache instead of 32mb. Has a spin up problem (when booting), and lags inconsistently when ever re-booting (it was my OS drive) Model: ST3500320AS Firware: SD15 Has same spin up problem, and sometimes seems to just stop when transfering data. Model: ST31000340AS Firware: SD15 Again has a spin up problem, but it is much worse then my other drives as it has a rather frequent and sometimes loud click. Model: ST31000333AS Firware: CC1F Drive seems to be working fine and hopefully remains that way cause it currently my OS drive and contains all my data. I also beleive this drive is not included int he affected drives list, so fingers crossed. __________________ i7 3820 : Corsair H100 : Asus P9X79 Deluxe : Corsair 16GB : XFX 5770 XXX : OCZ Revo3 240GB : Corsair 650D : Corsair HX-1000 : 24" TFT : Win 7 Pro x64 Toshiba Satellite P200 : 4GB DDR2 : ATI HD2600 : 500GB Seagate XT : Win 7 Home x64

14th February 2009, 6:11 PM	#39
glasnt Member Join Date: Aug 2004 Location: Cuteville, ^_^ Posts: 3,897	BurningFeetMan and I have been 'touched by this global disaster'. We both have ST3200320AS drives that happened to be cheapies from MSY a while back. BFM's OS is on this drive, while I think I'm using mine for media storage. We're currently running the Firmware update thingy on BFM's machine. Here's hoping Happy Valentines day from Seagate -_- Update: "It's ok windows, it's not your fault, the nasty man from seagate confused you. You can boot to windows normally." Wow, that was painless ^_^ All fixed __________________ \| glasnt^<3 \| System 1: Abacus running Gravity 9.81 + Friction \| System 2: E8200, GTX465 + Win7 \| System 3: Aspire One + XP \| System 4: Galaxy SII \|✧･ﾟ:✧･ﾟ: \(◕‿◕✿)/ :･ﾟ✧:･ﾟ✧ \| <3^(1/0) \| Last edited by glasnt; 14th February 2009 at 6:18 PM.

14th February 2009, 6:19 PM	#40
tojara69 Member Join Date: May 2006 Location: Homebush, Sydney Posts: 890	I have a ST3500320AS, and this has saved my drive. I was using it for file storage, so most of the symptons didnt show except one, the file copy fails. Firmware upgrade went down with no problems. __________________ Dell XPS 12 \| Core i7 3517U \| 8GB DDR3 \| Intel HD 4000 \| Samsung PM830 128GB SSD \| Win 8 Pro x64 Desktop \| Core i5 2500 \| 8GB DDR3 G.Skill Ripjaws \| ASUS Maximus IV GENE-Z \| 2 x Sapphire Radeon 6950 2GB Crossfire \| Intel 330 120GB SSD \| CM Storm Enforcer \| Win 8 Pro x64 Server \| Core i3 3220 \| 8GB DDR3 \| ASUS P8H77-I \| 1 x Intel 330 60GB, 2 x HD103UJ, 1 x HD204UI, 1 x WD20EARX \| Server 2012 x64

13th February 2009, 9:47 AM	#34
cyborg Member Join Date: Jul 2001 Location: GOLD COAST QLD Posts: 135	i have the ST3500320AS and firmware SD15 i have emailed seagate for the upgrade firmware but they haven't sent me a reply yet does anyone one now where i can downloaded the files for the upgrade

14th February 2009, 8:23 AM	#35
markc3012 Member Join Date: Nov 2008 Posts: 15	I purchased a ST3500320AS for a new system before aI read this forum and will be installing it next weekend It is using firmware SD1A, which is supposed to be OK as far as Seagate say on the web. I checked my serial number / Firmware & get the message all is good..

14th February 2009, 8:37 AM	#36
k00k Member Join Date: Sep 2001 Location: Perth, Australia Posts: 1,244	Personally Mark, I'd be taking it back and getting a Western Digital. Damned if I'd be taking any chances. Seagate have lost me as a customer with the drama this has caused me...