Dell U2711 Discussion - Page 14

n3wbi379 · 15th February 2010, 3:33 PM

25 mins on hold and still no1..... am hanging up.
Try 1st thing tomorrow morning and a abusive email with it.

atmo · 15th February 2010, 5:04 PM

I've wasted an hour and a half on the phone to dell today, currently still on hold trying to cancel my order....

aokman · 15th February 2010, 5:05 PM

Quote:

Originally Posted by atmo

I've wasted an hour and a half on the phone to dell today, currently still on hold trying to cancel my order....

ditto. on hold still.....

aokman · 15th February 2010, 5:42 PM

Just spoke with Dell after 35 minutes on hold...again, contact person couldn't help i asked to speak to the supervisor who advised me that there was no stock locally when it launched and that new stock was supposed to have arrived from O/S early last week and they have not heard anything from the delivery agent (Shanker) about forwarding on the items, they are chasing it up ASAP for me. I told them if they cant get me a definite ETA by tomorrow that ill be canceling the orders.

n3wbi379 · 15th February 2010, 7:05 PM

am giving them till weeks end.
If nothing ill be canceling & buying a samsung 30".

auApex · 15th February 2010, 7:18 PM

Quote:

Originally Posted by yellow_cake

i wonder how it goes in terms of gaming performance! im pretty happy with my 2709wfp for gaming.. one i hope to have 3x 27" for gaming hehe

The 2711 will crap on the 2709 for one simple reason: 2,560 x 1,440 resolution! There's a good chance the 2711 will be my next monitor, dual-screened up with my (relatively) crappy Viewsonic.

Susilo · 15th February 2010, 8:37 PM

Quote:

Originally Posted by auApex

There's a good chance the 2711 will be my next monitor

If thats the case, I'd probably advise you to wait till either the price drop or they get stock...

deva_da_man · 15th February 2010, 11:43 PM

If anyone is upgrading to the 2711 from a 2707 please contact me! i am in need of a 2nd 2707

lionman · 16th February 2010, 12:33 AM

I feel for you guys, sounds like Dell have made a real arse out of this.

Solution... Call credit card company and reverse the charge due to not receiving any goods/service? If it can be done that is...

Deadshot_80 · 16th February 2010, 8:49 AM

Quote:

Originally Posted by aokman

45mins on my mobile on hold and no answer, going to rip them apart when I get home

Rang, got through, was told that I needed to go to the delivery department (which was in). Then the line dropped out. Did this again and explained to the lady that it was happens when she puts me through but she still putme through and the line dropped out again!!

aokman · 16th February 2010, 9:02 AM

Quote:

Originally Posted by Deadshot_80

Rang, got through, was told that I needed to go to the delivery department (which was in). Then the line dropped out. Did this again and explained to the lady that it was happens when she puts me through but she still putme through and the line dropped out again!!

with that phone number i sent you i selected option 3 then option 4 for other enquiries...i swear they purposely turn down their phone lines so you cant hear them aswell...

Susilo · 16th February 2010, 9:04 AM

I just received a call, from the logistics company, Delivery will be for this Friday afternoon!!!!!!

n3wbi379 · 16th February 2010, 9:41 AM

Quote:

Originally Posted by Susilo

I just received a call, from the logistics company, Delivery will be for this Friday afternoon!!!!!!

so u called shenkers or dell?

Deadshot_80 · 16th February 2010, 10:43 AM

47mins later...
I got put on to a fantastic person that said that it is still in the factory and she flagged the order number to get it out of the factory tonight and she said that she will call me tomorrow with more details

Better.

Deadshot

aokman · 16th February 2010, 10:59 AM

Quote:

Originally Posted by Deadshot_80

47mins later...
I got put on to a fantastic person that said that it is still in the factory and she flagged the order number to get it out of the factory tonight and she said that she will call me tomorrow with more details

Better.

Deadshot

out of the factory!? but they are already in Australia according to the Dell rep i spoke to on the phone yesterday, the carrier just hasn't forwarded them on to us.

15th February 2010, 3:33 PM	#196
n3wbi379 Member Join Date: May 2006 Location: Melb Posts: 4,373	25 mins on hold and still no1..... am hanging up. Try 1st thing tomorrow morning and a abusive email with it. __________________ One Awsome Day Out - CLICK

15th February 2010, 5:04 PM	#197
atmo Member Join Date: Apr 2003 Location: Geelong Posts: 636	I've wasted an hour and a half on the phone to dell today, currently still on hold trying to cancel my order.... __________________ Worklog: Tranzfuzion

15th February 2010, 5:42 PM	#199
aokman Member Join Date: Jul 2001 Location: Melbourne Posts: 8,053	Just spoke with Dell after 35 minutes on hold...again, contact person couldn't help i asked to speak to the supervisor who advised me that there was no stock locally when it launched and that new stock was supposed to have arrived from O/S early last week and they have not heard anything from the delivery agent (Shanker) about forwarding on the items, they are chasing it up ASAP for me. I told them if they cant get me a definite ETA by tomorrow that ill be canceling the orders. __________________ EpicPhotos.com.au - Image Is Everything Next Expedition - Storm Chasing with ETT from June 3rd, 2013 Last edited by aokman; 15th February 2010 at 5:45 PM.

15th February 2010, 7:05 PM	#200
n3wbi379 Member Join Date: May 2006 Location: Melb Posts: 4,373	am giving them till weeks end. If nothing ill be canceling & buying a samsung 30". __________________ One Awsome Day Out - CLICK

15th February 2010, 11:43 PM	#203
deva_da_man Member Join Date: Aug 2007 Location: Brisbane Posts: 347	If anyone is upgrading to the 2711 from a 2707 please contact me! i am in need of a 2nd 2707 __________________ Win7 Box: i7-930 -AsRock X58 Extreme - 60GB OCZ Vertex II - 6GB 1600MHz DDR3 - HX620 Notebook: Polycarbonate Unibody Macbook with 64GB Corsair Force Series 3 SSD

16th February 2010, 12:33 AM	#204
lionman Member Join Date: Apr 2008 Location: Bedford,Perth,WA,Earth Posts: 1,728	I feel for you guys, sounds like Dell have made a real arse out of this. Solution... Call credit card company and reverse the charge due to not receiving any goods/service? If it can be done that is... __________________ My PC: 4GHz 1090T - M4890TD - 16GB G.Skill Ripjaws - CF HD5850 - 120GB Inferno + 128GB G.Skill Falcon II - 5x 1TB - HX-650W - COSMS S - U2410 HTPC: 550 - M4A88TD-M - 2GB 1333MHz - HVR-2200 - 500GB WD AAKS + 1TB Samsung - 550W TruePower - SUGO SG02- 32" LCD 5D2 - 20 -35mm F2.8 - 50mm F1.4 - 85mm F1.4 - 70-200mm F2.8 + Fijifilm X100 Flickr

16th February 2010, 9:04 AM	#207
Susilo Member Join Date: Apr 2008 Location: Sydney Posts: 133	I just received a call, from the logistics company, Delivery will be for this Friday afternoon!!!!!!

16th February 2010, 10:43 AM	#209
Deadshot_80 Member Join Date: Mar 2007 Location: Melbourne East Posts: 860	47mins later... I got put on to a fantastic person that said that it is still in the factory and she flagged the order number to get it out of the factory tonight and she said that she will call me tomorrow with more details Better. Deadshot __________________ \|G-B P55a -UD4P\|i7 860\|ASUS 6780\| Antec 900\|Touch Mouse \|SideWinder x6\|Viper ii 8gb DDR3\|Windows 7 64bit PRO\|3 x 1500gb SATA 3.0\|Dell U2711\| "Failure is not when one falls down, but when one fails to get back up" - Unknown