Dell U2711 Discussion - Page 16

eastley · 16th February 2010, 6:00 PM

Quote:

Originally Posted by aokman

how can someone relax when neither Dell or the courier company know where the monitor is. It could be 10 minutes away for all i know at the depot and im stuck using a temporary screen until then. Im not going to lay off them until i either have my refund or my monitor.

Sounds harsh but it gets to me when noone can give me a reason for the delay or an ETA while everyone else receives their monitors.

Dell never know. You did your order 5 days before me, it is 5 days before my delivery is expected, so I am guessing yours, if it take the same time as mine, could arrive tomorrow.

n3wbi379 · 16th February 2010, 6:46 PM

Quote:

Originally Posted by eastley

I do not need too, you see..

image

You must suck a mean ****.

How about you give $1100 and ill post you out the item in 3 days or wait when ever i feel like now.
But i still keep ur money and not tell ya when ill post it to ya.

eastley · 16th February 2010, 6:59 PM

Quote:

Originally Posted by n3wbi379

You must suck a mean ****.

How about you give $1100 and ill post you out the item in 3 days or wait when ever i feel like now.
But i still keep ur money and not tell ya when ill post it to ya.

But I only paid $900 for mine.

n3wbi379 · 16th February 2010, 7:09 PM

Quote:

Originally Posted by eastley

But I only paid $900 for mine.

ok give me $900 and go troll somewhere else.

Susilo · 16th February 2010, 10:14 PM

Quote:

Originally Posted by n3wbi379

so u called shenkers or dell?

Pretty sure Shenkers called me, confirming delivery would be this Friday, so fingers crossed I get the goods then!

n3wbi379 · 17th February 2010, 3:06 AM

Quote:

Originally Posted by Susilo

Pretty sure Shenkers called me, confirming delivery would be this Friday, so fingers crossed I get the goods then!

i got through to them today and was told the same thing.

Deadshot_80 · 17th February 2010, 6:55 AM

Quote:

Originally Posted by n3wbi379

i got through to them today and was told the same thing.

No phone call for me

Me thinks that I won't be getting it this friday.

eastley · 17th February 2010, 7:47 AM

Quote:

Originally Posted by Deadshot_80

No phone call for me

Me thinks that I won't be getting it this friday.

At least you guys get phone calls.

In Tasmania, we do not, if I ain't home (Most likely case) I do not get it.

warcraft · 17th February 2010, 8:02 AM

Quote:

Originally Posted by cyrax83

lol

it's funny watching geeks rage about not recieving a monitor.

I know your all excited about your new toy, but relax it'll get there

LOL What he said LOL

Susilo · 17th February 2010, 8:58 AM

Quote:

Originally Posted by cyrax83

lol

it's funny watching geeks rage about not recieving a monitor.

I know your all excited about your new toy, but relax it'll get there

I think some people just exert more passion than others!

n3wbi379 · 17th February 2010, 10:11 AM

Quote:

Originally Posted by Deadshot_80

No phone call for me

Me thinks that I won't be getting it this friday.

I got no phone call, i chased them and on hold for 40mins.
to be told i would have it by friday, which i dont think i will.

mobius.ro · 17th February 2010, 10:59 AM

heh join the queue. I've been promised about 5 call backs now on.
Trying to get them to send my promised NEW replacement monitor and take back this pos refurb they sent me(which is bullshit as a replacement for a one day old monitor).

At least its only a 300 monitor and not a 1K one, so i guess its not all bad. Think i may just cut my losses and put this down as a lesson learned, never deal with dell again.

grimchicken · 17th February 2010, 11:52 AM

Be patient guys!

I haven't called them at all. ETA was yesterday (tuesday).
Just got a call from Schenker.. delivery will be tomorrow (thursday)!

n3wbi379 · 17th February 2010, 12:07 PM

Quote:

Originally Posted by grimchicken

I haven't called them at all. ETA was yesterday (tuesday).

My ETA was on 12/02 .... And still no call.

EDIT:

WITH LOCAL COURIER

Yerrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

colcha · 17th February 2010, 12:27 PM

Woot – Received my U2711 today! All up, it took 9 days from the time of ordering to receive it.

---
Feb 8 – Placed order

Feb 9 – Order confirmation

Feb 10 – Delivery confirmation advising delivery date of Feb 16

Feb 15 – Schenker advise that they are not expecting to receive the monitor from Dell until Feb 18. Delivery now scheduled for Feb 19

Feb 16 – Dell status page says that the monitor is now with local courier company. Schenker advises that the monitor is still not in the country and delivery remains scheduled for Feb 19

Feb 17 – Monitor is delivered
---

Moral of story? Don't believe everything that Schenker tells you! I have since unpacked the monitor and it is a thing of beauty

My video card (8600GT) struggles to play HD content at full resolution so it looks like that will need to be upgraded as well.

Only issue is that I have found a stuck blue pixel. I understand that Dell has a panel exchange policy for stuck pixels during the 3 year warranty period. Do they give you a new panel or a refurbised one? If they give you a new panel, I might wait for the A01 revision to come out before getting it replaced.

17th February 2010, 10:59 AM	#237
mobius.ro Member Join Date: Nov 2004 Location: Melbourne Posts: 1,277	heh join the queue. I've been promised about 5 call backs now on. Trying to get them to send my promised NEW replacement monitor and take back this pos refurb they sent me(which is bullshit as a replacement for a one day old monitor). At least its only a 300 monitor and not a 1K one, so i guess its not all bad. Think i may just cut my losses and put this down as a lesson learned, never deal with dell again.

17th February 2010, 11:52 AM	#238
grimchicken Member Join Date: Feb 2010 Location: Sydney, Australia Posts: 10	Be patient guys! I haven't called them at all. ETA was yesterday (tuesday). Just got a call from Schenker.. delivery will be tomorrow (thursday)!

17th February 2010, 12:27 PM	#240
colcha Member Join Date: Jul 2007 Location: Sydney Posts: 25	Woot – Received my U2711 today! All up, it took 9 days from the time of ordering to receive it. --- Feb 8 – Placed order Feb 9 – Order confirmation Feb 10 – Delivery confirmation advising delivery date of Feb 16 Feb 15 – Schenker advise that they are not expecting to receive the monitor from Dell until Feb 18. Delivery now scheduled for Feb 19 Feb 16 – Dell status page says that the monitor is now with local courier company. Schenker advises that the monitor is still not in the country and delivery remains scheduled for Feb 19 Feb 17 – Monitor is delivered --- Moral of story? Don't believe everything that Schenker tells you! I have since unpacked the monitor and it is a thing of beauty My video card (8600GT) struggles to play HD content at full resolution so it looks like that will need to be upgraded as well. Only issue is that I have found a stuck blue pixel. I understand that Dell has a panel exchange policy for stuck pixels during the 3 year warranty period. Do they give you a new panel or a refurbised one? If they give you a new panel, I might wait for the A01 revision to come out before getting it replaced.