Cannot Find Wireless Printer (HP) Trying to connect

[CyberBeat]

Hey guys,

I Just called HP Customer Care call center and they wanted to charge me $30 for support so i rightly told them to stick it. So I'm hoping you can help.

Just Installed Win 7 64- Bit after my RC Started displaying messages. And i now need to reinstall my HP C7180 Photosmart Printer. During the installation it tried searching for my printer which IS Connected to the network via Wireless (802.11g) and failed to find it. I entered the Printers IP Address and it still failed to find it. Back when i was using XP i rang the Call center (When it was counted under warranty) and They managed to get it working, but that was along time ago, and i cannot remember what i did.

Anyone know how to get this connected??

Cheers Nick

[Aetherone]

Originally Posted by CyberBeat

Anyone know how to get this connected??

I have a 6180 here and the first thing I do is print a network diagnostics page to make sure the printer is actually on the network and getting an appropriate IP.

[CyberBeat]

Still havnt got it working.

When i print the network diagnostics page it is corrected to the right network. And my computer is too. They just cannot find each other.

[Aetherone]

Originally Posted by CyberBeat

When i print the network diagnostics page it is corrected to the right network. And my computer is too.

The network diagnostics page has the IP address assigned to the printer. Can your machine ping it?

[CyberBeat]

Ok, so i can connect to my printer by going to http:// than the IP it is assigned to. Also i can ping it through CMD. Here are the settings it gives me via the http:// connection:

* is characters i removed.

Link
Network Interface: Enabled
Hardware (MAC) Address: *0-**-*b-**-db-**
Network Name(SSID): spikey
Network Type: Infrastructure
Authentication: WPA-PSK
WPA Version: Automatic (WPA2 or WPA1)
Encryption: Automatic (AES or TKIP)
Connection Active: Yes
Access Point / BSSID: *0-**-e*-**-37-**
Channel: 1
Signal Strength (1=low, 5=high) : 3
Total Packets Received: 1786
Unicast Packets Received: 1422
Broadcast Packets Received: 364
Total Packets Transmitted: 1017
Unicast Packets Transmitted: 971
Broadcast Packets Transmitted: 46

IP
Configured By: DHCP
IP Address: 1**.***.1.***
Subnet Mask: ***.2*5.2**.0
Default Gateway: **2.***.1.*

DNS
Configured By: DHCP
Preferred DNS Server: 2*2.1**.9*.9*
Alternate DNS Server: 2*2.1**.9*.9*


So it is connected and working, but whenever i go to print it says printer Offline.

[Aetherone]

Originally Posted by CyberBeat

So it is connected and working, but whenever i go to print it says printer Offline.

Right.
Updated drivers?
Updated network install software? (I had to grab newer HP software to install my 6180 on XP64 and then newer again for Win7 x64)
Firewall on your machine?
Wireless isolation?

[power]

Originally Posted by Aetherone

Firewall on your machine?

also did you reserve an address on the router for the printer?

[CyberBeat]

Hey guys,

I dont know what i did but i did another search and found it! Cheers for the help!

Heaps if thanks,

Nick