How long do DELL take to ship monitors?

[Hive]

Originally Posted by MR CHILLED

Yeah that's ridiculous! Next day, what the?? That would be a outlier for sure and definitely not in any way the norm.

I'm ordering a Dell powerconnect 2816 soon, hope i have the same luck

[eskimogenius]

Originally Posted by mrpiccolod

I've ordered 3 monitors from Dell and had all three delivered the very next morning and I'm in Tamworth. It can vary greatly

Beat this:

I ordered it from the internetz and as soon as I blinked the monitors were right beside me.

[GregDude]

I've had to wait between 3 and about 9 days.

[Fatal..]

I ordered 3 U2311H's last Saturday (7th Aug) and they're due to arrive next Wed (18th)

[master phi]

ok ok I'll tell you the truth then
ordered on saturday missed first delivery on wednesday.

proof.
http://forums.overclockers.com.au/sh...&postcount=847

This is my 3rd dell screen with excellent service and timely delivery.

[AussieSausage]

Originally Posted by master phi

ok ok I'll tell you the truth then
ordered on saturday missed first delivery on wednesday.

proof.
http://forums.overclockers.com.au/sh...&postcount=847

This is my 3rd dell screen with excellent service and timely delivery.

i dont live in "metropolitan" ( think thats how ya spell it ) area, so we usually get left til last

im happy to wait, nothing i can do

just wanted a rough idea, looks like its a little mixed

fingers crossed for update tomorrow

[mrpiccolod]

Originally Posted by MR CHILLED

Yeah that's ridiculous! Next day, what the?? That would be a outlier for sure and definitely not in any way the norm.

lol I know you're telling me...

I ordered them tuesday thinking they would get here friday at the earliest which worked great coz my GF was going to be out of town for a week come that thursday (I really didn't want her knowing I had spent $600 on more displays).

I thought that I could replace my 2 22" monitors with U2311's while she was away coz I knew she wouldn't notice the difference.

Then wouldn't you know come wednesday morning at friggen 7am just before she heads off to work the god damn star track express guy nocks on the door, I was still in bed coz I didn't start till 9 so she answered the door, with two big boxes clearly displaying that they contained 23" Dell monitors.

She was not impressed, especially considering I had only a month previously purchased the Dell P2210 for my triple screen setup when she left for her trip I wasn't really sure she was ever coming back

[AussieSausage]

omg, still no update, last one was AUG 10.

this is rediculous

[maddhatter]

I order equipment through dell all the time, time always varies - I've had stuff turn up next day, 2 - 3 days later, 2 weeks later. 6 months down the track (seriously, out of the blue they sent me 50 double-headed IEC leads)

Happy to wait though

[AussieSausage]

Im not waiting 6 months or 2 months. Il get a refund and go somewhere else even if i gotta pay postage. Was hoping to have them before my bday which is sunday. Thats not gonna happen

is it possible for me to call em up and get a refund?

this is just rediculout, i payed $800 and this is what i get?

il go somewhere else

they said

"This e-mail is to acknowledge receipt of your Dell Order. Please note that your Dell Order will not be accepted (and no contract will come into existence with Dell) until you receive an Order Confirmation email from us.

You will receive an order confirmation by e-mail after your payment is authorized, so please check your e-mail regularly."

4 days later still aint got no email but they have the money, and its in "production" according to dude on phone, and i will get a ETA shipping date within 48hours

yeah. how long is there 48 hours

[Hive]

Originally Posted by AussieSausage

is it possible for me to call em up and get a refund?

this is just rediculout, i payed $800 and this is what i get?

il go somewhere else

they said

"This e-mail is to acknowledge receipt of your Dell Order. Please note that your Dell Order will not be accepted (and no contract will come into existence with Dell) until you receive an Order Confirmation email from us.

You will receive an order confirmation by e-mail after your payment is authorized, so please check your e-mail regularly."

4 days later still aint got no email but they have the money, and its in "production" according to dude on phone, and i will get a ETA shipping date within 48hours

yeah. how long is there 48 hours

Be patient

[AussieSausage]

Originally Posted by Hive

Be patient

i would if i knew what was happening

no one at DELL seems to know anything

and wtf does " in production" mean? there building my monitors or something?

[Fatal..]

Originally Posted by AussieSausage

i would if i knew what was happening

no one at DELL seems to know anything

and wtf does " in production" mean? there building my monitors or something?

As Hive said, be patient.

When I look up my order status, they haven't given me an ETA for delivery yet. But I emailed them about changing my order last Monday and they gave me an ETA of next Wed for my monitors, next Fri for my DP cable. Maybe call them up instead of emailing them?

[AussieSausage]

Originally Posted by Fatal..

As Hive said, be patient.

When I look up my order status, they haven't given me an ETA for delivery yet. But I emailed them about changing my order last Monday and they gave me an ETA of next Wed for my monitors, next Fri for my DP cable. Maybe call them up instead of emailing them?

i called them up yesterday and they said its in production

that has been the status for 3 days now

EDIT; ok, now they just like to hang up on me

im getting really pee'd off atm

[Fatal..]

Originally Posted by AussieSausage

i called them up yesterday and they said its in production

that has been the status for 3 days now

EDIT; ok, now they just like to hang up on me

im getting really pee'd off atm

Well from the order status on the Dell website, my montiors are under the "Work in progress" status, and my DP cable is "Order received". Been like since the start of this week.

But as I said, through emailing/calling them about canceling a cable, and then ordering a different one, I got both ETA times for my orders. I hazard a guess you aren't being too polite if they're hanging up on you..