Samsung Galaxy S - bricked to death!

Smuffy · 14th June 2011, 2:50 PM

Hi guys.
I tried to update my SGS to 2.3.3 Android and it's bricked to death.

Won't enter download or recovery mode at all.

It's still in the 12 month warranty period.

Now my question is:
Will warranty still cover this?
does anyone know the time period of the replacement?
Is there a chance i could get a new phone?

I have called samsung support countless times but they won't answer my questions correctly, they just say (call the repair center in VIC)
So i call the VIC repair center and they just tell me to send the phone to them.

All i want to know is... am i going to be wasting my time sending my phone to the repair center? I need to know!

sanjay · 14th June 2011, 3:08 PM

what are you going to do with it otherwise? use it as a bookmark?

send it for warranty repair, if they decline it, then ask the questions youre asking.

Smuffy · 14th June 2011, 3:32 PM

Quote:

Originally Posted by sanjay

what are you going to do with it otherwise? use it as a bookmark?

send it for warranty repair, if they decline it, then ask the questions youre asking.

I'm just worried i'll send the phone and then they will send a enormous bill for the repair

basically, will i get stung? or will i be fine?

And i was thinking more along the lines of selling it as parts rather than a book mark if this warranty crap doesn't work out

Slugoid · 14th June 2011, 4:01 PM

Quote:

Originally Posted by Smuffy

I'm just worried i'll send the phone and then they will send a enormous bill for the repair

basically, will i get stung? or will i be fine?

And i was thinking more along the lines of selling it as parts rather than a book mark if this warranty crap doesn't work out

First time you've sent anything in for repairs? When you send something in for warranty repairs and if it requires extra cost, they will let you know. You have the option to let them go ahead with it or not.

So as sanjay has said, worry when they decline warranty repair or if they charge you a fortune to repair it.

sanjay · 14th June 2011, 4:14 PM

also, starting a thread saying 'ive bricked my phone, should i sent it into warranty' probably isnt the smartest thing to do, warranty people and company reps do check these threads and can put two-and-two together (where otherwise they would have no idea how a bricked phone became bricked).

Smuffy · 14th June 2011, 5:49 PM

Quote:

Originally Posted by sanjay

also, starting a thread saying 'ive bricked my phone, should i sent it into warranty' probably isnt the smartest thing to do, warranty people and company reps do check these threads and can put two-and-two together (where otherwise they would have no idea how a bricked phone became bricked).

Well i used the samsung software with the firmware provided on their website.
The flash completed successfully but the phone didn't boot.

fallen_dragon · 14th June 2011, 6:03 PM

Quote:

Originally Posted by Smuffy

Well i used the samsung software with the firmware provided on their website.
The flash completed successfully but the phone didn't boot.

check out the xda developers forum, theres basically no real bricked galaxy's

Smuffy · 14th June 2011, 6:11 PM

Quote:

Originally Posted by fallen_dragon

check out the xda developers forum, theres basically no real bricked galaxy's

Well there is to a point.

using a (jig)?

WooKiE_MaN · 14th June 2011, 6:18 PM

when u turn it on whats its doing exactly?

do u have android screen? stuck on it?

sanjay · 14th June 2011, 6:19 PM

oh geez, if you were updating to the official samsung gingerbread firmware with the official samsung tool obtained from the official samsung website to do so, i cant see how they would refuse a warranty claim.

not exactly rocket science logic there.

Smuffy · 14th June 2011, 6:56 PM

Quote:

Originally Posted by WooKiE_MaN

when u turn it on whats its doing exactly?

do u have android screen? stuck on it?

nope just a completely dead phone.

Quote:

Originally Posted by sanjay

oh geez, if you were updating to the official samsung gingerbread firmware with the official samsung tool obtained from the official samsung website to do so, i cant see how they would refuse a warranty claim.

not exactly rocket science logic there.

thank fark for that!

Looks like it's solved then!
Cheers guys

WooKiE_MaN · 14th June 2011, 10:26 PM

Still mite be able to save it :-)

Joseph · 17th June 2011, 12:49 PM

Quote:

Originally Posted by WooKiE_MaN

Still mite be able to save it :-)

I agree, it's pretty darn hard to brink these phones

hak · 17th June 2011, 1:06 PM

lol do what Samsung ask you to do

14th June 2011, 2:50 PM	#1
Smuffy Member Join Date: May 2010 Location: The hole Posts: 208	Samsung Galaxy S - bricked to death! Hi guys. I tried to update my SGS to 2.3.3 Android and it's bricked to death. Won't enter download or recovery mode at all. It's still in the 12 month warranty period. Now my question is: Will warranty still cover this? does anyone know the time period of the replacement? Is there a chance i could get a new phone? I have called samsung support countless times but they won't answer my questions correctly, they just say (call the repair center in VIC) So i call the VIC repair center and they just tell me to send the phone to them. All i want to know is... am i going to be wasting my time sending my phone to the repair center? I need to know! __________________ Rig: i5 3570K @ 4.20Ghz \| Gigabyte Z77N-WIFI ITX \| Corsair Dominators 2x4 2133 CL8 \| Corsair H100i \| Intel 520 120gb SSD + WD 1.5TB \| Gigabyte GTX580 \| Bitfenix Prodigy White Ride: 1992 Pajero GLX NJ \| 3.00L V6 w/2mm bore \| 32" Maxxis Bighorns \| Black Sunraisers \| 2" lift - Old Man Emu Nitro's \| ARB Front air Locker & Rear LSD \| Snorkel/Bullbar & IPF driving lights Toy: Suzuki DR250R\| Dunlop Trailmax Tyres \| Bash Plates \| Jetted \| Fully rebuilt

14th June 2011, 3:08 PM	#2
sanjay Member Join Date: Mar 2004 Location: Prospect, Adelaide, SA Posts: 13,028	what are you going to do with it otherwise? use it as a bookmark? send it for warranty repair, if they decline it, then ask the questions youre asking. __________________ 2003 Mitsubishi Magna TL VR Limited Edition \| 5sp Auto, 17" Enkei Ralliart Alloys Over 120 Successful Trades on OCAU - Most Recent: dche5390, Rugal, Tornhelm, ummmz, darknight84, bumography, b4sk3tb4ll3r, marktadros, MoveIt, Maxknott, NoBooze, bnyboy, Stooge007, caddy, the_rick, Soupratt, Doktor, Logik47, KraniX, Talisman, start, gizmo_melb, Omarko, Arkanite, WooKiE_MaN, PM for full list

14th June 2011, 4:14 PM	#5
sanjay Member Join Date: Mar 2004 Location: Prospect, Adelaide, SA Posts: 13,028	also, starting a thread saying 'ive bricked my phone, should i sent it into warranty' probably isnt the smartest thing to do, warranty people and company reps do check these threads and can put two-and-two together (where otherwise they would have no idea how a bricked phone became bricked). __________________ 2003 Mitsubishi Magna TL VR Limited Edition \| 5sp Auto, 17" Enkei Ralliart Alloys Over 120 Successful Trades on OCAU - Most Recent: dche5390, Rugal, Tornhelm, ummmz, darknight84, bumography, b4sk3tb4ll3r, marktadros, MoveIt, Maxknott, NoBooze, bnyboy, Stooge007, caddy, the_rick, Soupratt, Doktor, Logik47, KraniX, Talisman, start, gizmo_melb, Omarko, Arkanite, WooKiE_MaN, PM for full list

14th June 2011, 6:18 PM	#9
WooKiE_MaN Member Join Date: May 2006 Location: Crazieburn, Melbourne Posts: 2,881	when u turn it on whats its doing exactly? do u have android screen? stuck on it? __________________ GAMING \| Maximums Gene II\| Q9650 @ 3.6 \| 8GB 1066\| 120 240GB SSD \| GTX580 \| SilverStone SG01-F \| H20 \| SERVER \| i7 930 \| GA-X58A-UD3R \| PATRIOT 12GB PV7312G2000ELK \| 28.5TB RAID5 \| HD5670 \| T.R.U.E 120 WIFES \| Q6600 \| P5Q PRO \| 8GB CORSAIR 1066 \| 20TB RAID5 \| HD5870 \| H20 CPU + GPU \| TOSHIBA P750 \| i5 2410M 2.30GHZ \| 8GB 1333MHZ\| PATRIOT 128GB SSD \| 750G 7200RPM \| NVIDIA 540MGT 1GB Trading List From Heatwave.Com (Started 6/2/2013

14th June 2011, 6:19 PM	#10
sanjay Member Join Date: Mar 2004 Location: Prospect, Adelaide, SA Posts: 13,028	oh geez, if you were updating to the official samsung gingerbread firmware with the official samsung tool obtained from the official samsung website to do so, i cant see how they would refuse a warranty claim. not exactly rocket science logic there. __________________ 2003 Mitsubishi Magna TL VR Limited Edition \| 5sp Auto, 17" Enkei Ralliart Alloys Over 120 Successful Trades on OCAU - Most Recent: dche5390, Rugal, Tornhelm, ummmz, darknight84, bumography, b4sk3tb4ll3r, marktadros, MoveIt, Maxknott, NoBooze, bnyboy, Stooge007, caddy, the_rick, Soupratt, Doktor, Logik47, KraniX, Talisman, start, gizmo_melb, Omarko, Arkanite, WooKiE_MaN, PM for full list

14th June 2011, 10:26 PM	#12
WooKiE_MaN Member Join Date: May 2006 Location: Crazieburn, Melbourne Posts: 2,881	Still mite be able to save it :-) __________________ GAMING \| Maximums Gene II\| Q9650 @ 3.6 \| 8GB 1066\| 120 240GB SSD \| GTX580 \| SilverStone SG01-F \| H20 \| SERVER \| i7 930 \| GA-X58A-UD3R \| PATRIOT 12GB PV7312G2000ELK \| 28.5TB RAID5 \| HD5670 \| T.R.U.E 120 WIFES \| Q6600 \| P5Q PRO \| 8GB CORSAIR 1066 \| 20TB RAID5 \| HD5870 \| H20 CPU + GPU \| TOSHIBA P750 \| i5 2410M 2.30GHZ \| 8GB 1333MHZ\| PATRIOT 128GB SSD \| 750G 7200RPM \| NVIDIA 540MGT 1GB Trading List From Heatwave.Com (Started 6/2/2013