The iPhone "iPhone" could not be restored. An unknown error occurred (1015)

KANNIS · 17th July 2011, 7:11 PM

I'm going to have a heart attack seriously someone help me with a quick and easy fix so I can use my iphone and call 000 for an ambulance.

This is what it says when I try to restore.

The iPhone "iPhone" could not be restored. An unknown error occurred (1015)

ply-boi · 17th July 2011, 7:15 PM

Quote:

Originally Posted by KANNIS

I'm going to have a heart attack seriously someone help me with a quick and easy fix so I can use my iphone and call 000 for an ambulance.

This is what it says when I try to restore.

The iPhone "iPhone" could not be restored. An unknown error occurred (1015)

have u put it in DFU mode to restore ?

danyell · 17th July 2011, 7:16 PM

are you trying to restore to an old iOS version, say older than 4.21? that could be the issue. i had the same thing and googled a bit, that was my problem, trying to restore a JB'n 4.1 iphone 4, just got stuck on that screen.

this thread (elsewhere) has lots of help in it

my experience required Tiny Umbrella, from memory. read on but don't panic, your phone isn't f'd.

KANNIS · 17th July 2011, 7:19 PM

I have tried everything suggested on google, nothing has worked. itunes picked up on it and does the whole restore process and right at the end it brings this error up.

I tried Tiny umbrella it downloaded some zip file with 2 files inside it which do not work when unzipped. I tried another one which said this error

No JVM could be found on your computer
Please define EXE4j_JAVA_HOME

danyell · 17th July 2011, 9:52 PM

Mate grab sun java jre and reinstall it, then try again

KANNIS · 17th July 2011, 10:50 PM

Quote:

Originally Posted by danyell

Mate grab sun java jre and reinstall it, then try again

I got tiny umbrella working What should I do now? I tried doing the recomendations on that link but it doesnt work.

I cant find a compatible firmware after I press SHIFT while in itunes. It keeps saying its not compatible...

KANNIS · 17th July 2011, 11:56 PM

Quote:

Originally Posted by danyell

are you trying to restore to an old iOS version, say older than 4.21? that could be the issue. i had the same thing and googled a bit, that was my problem, trying to restore a JB'n 4.1 iphone 4, just got stuck on that screen.

this thread (elsewhere) has lots of help in it

my experience required Tiny Umbrella, from memory. read on but don't panic, your phone isn't f'd.

I managed to fix it, but now its stuck on the EMERGENCY CALL ONLY MODE

What did you do to fix it from the emergency only screen?

danyell · 18th July 2011, 5:02 AM

I didn't have that same problem, sorry... When it recovered, it booted as normal.

KANNIS · 18th July 2011, 12:38 PM

Looks like no one has a clue...Even on google everyone has a method yet nothing works....I have to find a iphone guru lol..

argus · 18th July 2011, 12:43 PM

If it's on emergency call only I think all you need to do is put in a valid sim and connect to itunes so it can activate.
If you have used tiny umbrella you might have to check/uncheck a couple of options so you can get through to the apple server again. I think the latest version comes up with a warning about this when you start up or shut down?

Edit: If you have trouble activating, open Tiny Umbrella and on the advanced tab UN-Check "Set HOSTS to Cydia on Exit" then exit, restart pc and try again.

bugayev · 18th July 2011, 12:48 PM

Can you give some more information - what type of iPhone, what firmware are you restoring, what version of iTunes, what Operating System (Windows/Mac)?

If it's stuck on emergency calls only then it's not activated yet.

KANNIS · 18th July 2011, 1:07 PM

The Phone is a 3GS 16g

I got it off my brother as he is using the new iphone he had it jailbroken.

I got home tried to do a restore and it gave me the error above. (1015)

So I tried numerous suggestions on-line nothing worked then I found a video on youtube which combined this restore file iPhone2,1_4.1_8B117_Restore.ipsw with tiny umbrella and I managed to get it into the emergency screen.

Then I unfortunately tried to restore via itunes and it went right back into the problem I had before the emergency screen dissapeared. Now when I hit shift and restore then select the iPhone2,1_4.1_8B117_Restore.ipsw file it gives me a new error (20) instead of (1015) so I can not repeat the process and get back into the emergency screen..

Unbelievable, why can you just have a switch which sets it back to factory without going through hell..

argus · 18th July 2011, 1:30 PM

OpenTiny Umbrella and on the advanced tab UN-Check "Set HOSTS to Cydia on Exit" then exit, restart pc.

When it restarts open itunes and do a restore to the latest firmware (4.3.4)

dakiller · 18th July 2011, 1:43 PM

It has had the iPad baseband installed on it for the jailbreak your brother put on there. I'm at lunch, will post up how to fix it when I get back, it is a many step process to get it back from there

KANNIS · 18th July 2011, 2:07 PM

Quote:

Originally Posted by argus

OpenTiny Umbrella and on the advanced tab UN-Check "Set HOSTS to Cydia on Exit" then exit, restart pc.

When it restarts open itunes and do a restore to the latest firmware (4.3.4)

If it's still no good I'm happy to try and get it going for you if you can get the phone to me.

Ill give this a shot now. And let you know. I remember doing this before.

Quote:

Originally Posted by dakiller

It has had the iPad baseband installed on it for the jailbreak your brother put on there. I'm at lunch, will post up how to fix it when I get back, it is a many step process to get it back from there

Mate I will eagerly await your write up. Nothing seems to be working...

If I can at least get back to the emergency screen I think I can jailbreak it from there...

17th July 2011, 7:11 PM	#1
KANNIS Member Join Date: Dec 2003 Location: Sydney Posts: 8,032	The iPhone "iPhone" could not be restored. An unknown error occurred (1015) I'm going to have a heart attack seriously someone help me with a quick and easy fix so I can use my iphone and call 000 for an ambulance. This is what it says when I try to restore. The iPhone "iPhone" could not be restored. An unknown error occurred (1015) __________________ \|-O-\| (-O-) \|-O-\| "STAY IN ATTACK FORMATION" OCAU Fishing Club Member #1

17th July 2011, 7:19 PM	#4
KANNIS Member Join Date: Dec 2003 Location: Sydney Posts: 8,032	I have tried everything suggested on google, nothing has worked. itunes picked up on it and does the whole restore process and right at the end it brings this error up. I tried Tiny umbrella it downloaded some zip file with 2 files inside it which do not work when unzipped. I tried another one which said this error No JVM could be found on your computer Please define EXE4j_JAVA_HOME __________________ \|-O-\| (-O-) \|-O-\| "STAY IN ATTACK FORMATION" OCAU Fishing Club Member #1

18th July 2011, 12:38 PM	#9
KANNIS Member Join Date: Dec 2003 Location: Sydney Posts: 8,032	Looks like no one has a clue...Even on google everyone has a method yet nothing works....I have to find a iphone guru lol.. __________________ \|-O-\| (-O-) \|-O-\| "STAY IN ATTACK FORMATION" OCAU Fishing Club Member #1

18th July 2011, 12:43 PM	#10
argus Member Join Date: May 2002 Location: Sydney Posts: 193	If it's on emergency call only I think all you need to do is put in a valid sim and connect to itunes so it can activate. If you have used tiny umbrella you might have to check/uncheck a couple of options so you can get through to the apple server again. I think the latest version comes up with a warning about this when you start up or shut down? Edit: If you have trouble activating, open Tiny Umbrella and on the advanced tab UN-Check "Set HOSTS to Cydia on Exit" then exit, restart pc and try again. Last edited by argus; 18th July 2011 at 1:01 PM.

18th July 2011, 12:48 PM	#11
bugayev Whammy! Join Date: May 2003 Location: Melbourne Posts: 3,944	Can you give some more information - what type of iPhone, what firmware are you restoring, what version of iTunes, what Operating System (Windows/Mac)? If it's stuck on emergency calls only then it's not activated yet. __________________ Administrator: Apple Desktop Hardware/Software, Graphics and Programming, Digital Art, iOS Devices, For Sale (PC and Non-PC), Price Check and What/Where Should I Buy? mercury: 11" Macbook Air, i5, 4Gb RAM, 128Gb SSD lunchbox: Mac mini, i5 Dual Core, 4Gb RAM, 500Gb HDD

17th July 2011, 7:16 PM	#3
danyell Member Join Date: Jan 2003 Location: Melbourne, 3116 Posts: 1,103	are you trying to restore to an old iOS version, say older than 4.21? that could be the issue. i had the same thing and googled a bit, that was my problem, trying to restore a JB'n 4.1 iphone 4, just got stuck on that screen. this thread (elsewhere) has lots of help in it my experience required Tiny Umbrella, from memory. read on but don't panic, your phone isn't f'd.

17th July 2011, 9:52 PM	#5
danyell Member Join Date: Jan 2003 Location: Melbourne, 3116 Posts: 1,103	Mate grab sun java jre and reinstall it, then try again

18th July 2011, 5:02 AM	#8
danyell Member Join Date: Jan 2003 Location: Melbourne, 3116 Posts: 1,103	I didn't have that same problem, sorry... When it recovered, it booted as normal.

18th July 2011, 1:07 PM	#12
KANNIS Member Join Date: Dec 2003 Location: Sydney Posts: 8,032	The Phone is a 3GS 16g I got it off my brother as he is using the new iphone he had it jailbroken. I got home tried to do a restore and it gave me the error above. (1015) So I tried numerous suggestions on-line nothing worked then I found a video on youtube which combined this restore file iPhone2,1_4.1_8B117_Restore.ipsw with tiny umbrella and I managed to get it into the emergency screen. Then I unfortunately tried to restore via itunes and it went right back into the problem I had before the emergency screen dissapeared. Now when I hit shift and restore then select the iPhone2,1_4.1_8B117_Restore.ipsw file it gives me a new error (20) instead of (1015) so I can not repeat the process and get back into the emergency screen.. Unbelievable, why can you just have a switch which sets it back to factory without going through hell.. __________________ \|-O-\| (-O-) \|-O-\| "STAY IN ATTACK FORMATION" OCAU Fishing Club Member #1

18th July 2011, 1:30 PM	#13
argus Member Join Date: May 2002 Location: Sydney Posts: 193	OpenTiny Umbrella and on the advanced tab UN-Check "Set HOSTS to Cydia on Exit" then exit, restart pc. When it restarts open itunes and do a restore to the latest firmware (4.3.4) Last edited by argus; 18th July 2011 at 6:33 PM.

18th July 2011, 1:43 PM	#14
dakiller (Oscillating & Impeding) Join Date: Jun 2001 Location: SE Melb Posts: 6,151	It has had the iPad baseband installed on it for the jailbreak your brother put on there. I'm at lunch, will post up how to fix it when I get back, it is a many step process to get it back from there __________________ In memory of Cheers Z