Today I traveled out to Toowoomba, Queensland with a new contractor to do a simple job for a local retailer. They have FTTP up there - all good. I was disappointed to find that the major retailer that I met had dropped a mate of mine as a trusted installation partner. Personally, I don't get it. Regions *need* 3 things in a decent tech... a decent electrician, a decent computer tech who can fix a computer and a decent NBN capable Comms tech. Friends in the local political office are optional. This person needs to be these 3 at a min. ...also a being decent bloody Australian who is an important part of his local community goes a long way. No religion required.