1. OCAU Merchandise now available! Check out our 20th Anniversary Mugs, Classic Logo Shirts and much more! Discussion here.
    Dismiss Notice

AMD drivers - "Your hardware settings have changed" reboot message every boot.

Discussion in 'Video Cards & Monitors' started by Myne_h, Aug 8, 2019.

  1. Myne_h

    Myne_h Member

    Joined:
    Feb 27, 2002
    Messages:
    10,573
    So, this is a moderately common problem according to google.

    Fix is the usual:
    Remove the drivers, reinstall.
    If that doesn't work disable "AMD external events" service.

    First part didn't fix, second part did.

    Problem is, without that service, resuming from sleep weirdly lets the login screen come up, but then goes blank.

    I know it's that and not something else because I've bound a driver reset tool to a hotkey. Reset the driver, screen comes on. Enable service, screen comes on. It's definitely that.

    Not the greatest workaround. Ideally I'd like to fuck off the reboot message instead.

    Anyone come across this and found a different solution?
     
  2. nope

    nope Member

    Joined:
    May 8, 2012
    Messages:
    2,882
    Location:
    nsw meth coast
    hahaha nvidia is worse trust me glhf lmao
     
  3. 2_stroke

    2_stroke Member

    Joined:
    Aug 9, 2008
    Messages:
    1,287
    Location:
    cranbourne 3977
    Driver clean the system then re install. Sounds like there’s something on there. Never had that drama, but I bet if you put the card in a clean system it’s fine.
     
    Hotrod2go likes this.
  4. Hotrod2go

    Hotrod2go Member

    Joined:
    Jun 17, 2018
    Messages:
    310
    Location:
    Tas
    Never had that problem on Win10, this is your OS OP?
     
  5. OP
    OP
    Myne_h

    Myne_h Member

    Joined:
    Feb 27, 2002
    Messages:
    10,573
    Done. Tried with a fresh install on a spare drive too. I even thought it might be the video card bios so flashed to stock. It's perplexing.

    Win7
     
  6. terroristone

    terroristone Member

    Joined:
    Apr 16, 2006
    Messages:
    2,165
    Location:
    Melb 3030
    a quick search found this :
    • Open Run command and type 'services.msc' then press Enter.
    • Now search for AMD External Events Utility and double click on it.
    • Then goto Startup Type & choose Disabled
    • Apply & OK
    Also maybe try DDU and install 19.7.1 as i find this to be the best so far. Also a complete list of your system specs may also help.

    Regards Andrew
     
    Bertross likes this.
  7. OP
    OP
    Myne_h

    Myne_h Member

    Joined:
    Feb 27, 2002
    Messages:
    10,573
    Yes, thanks. I mentioned having done that in the first post.
    The problem, as I noted is the screen goes blank after login when resuming from standby - until the drivers are reset.

    I'm looking for a different solution. The *cause* would be ideal.
     
    terroristone likes this.
  8. terroristone

    terroristone Member

    Joined:
    Apr 16, 2006
    Messages:
    2,165
    Location:
    Melb 3030
    system specs??
     
  9. OP
    OP
    Myne_h

    Myne_h Member

    Joined:
    Feb 27, 2002
    Messages:
    10,573
    z390n ITX/ac, 8700k, sapphire rx580, 960evo, 2x rust spinners. Rest USB.
     
  10. terroristone

    terroristone Member

    Joined:
    Apr 16, 2006
    Messages:
    2,165
    Location:
    Melb 3030
  11. OP
    OP
    Myne_h

    Myne_h Member

    Joined:
    Feb 27, 2002
    Messages:
    10,573
    Not really relevant since it's definitely software.

    IF AMD ext service enabled: WHA! HARDWARE CHANGED REBOOTZZZ! every boot.
    IF AMD service disabled: sleep > resume > login screen > login > screen black > manual hotkey for a display driver restart > screen comes back on.

    I shall try some older AMD drivers tonight since that's what seems to have fixed it for some people on the AMD forums.
     
  12. terroristone

    terroristone Member

    Joined:
    Apr 16, 2006
    Messages:
    2,165
    Location:
    Melb 3030
    Psu not relevant? A faulty or dying psu can cause a lot of weird shit to happen, don’t over look it.
     
  13. OP
    OP
    Myne_h

    Myne_h Member

    Joined:
    Feb 27, 2002
    Messages:
    10,573
    Look, I'd consider the psu if it was locking up under load, rebooting, or had some plausible link to the software.

    Anyhow, I figured it out. All good with old drivers.

    17.12.2 drivers don't have the issue.
    18.3.2 nope.
    18.12.3 yep
    18.11.2 yep
    18.9.2 yep
    18.6.1 nope
    18.8.2 yep
    18.7.1 nope

    August last year a change happened.

    As an aside, how great is it that the radeon drivers are their release date?
    1/7/2018= 18.7.1
     
    2_stroke likes this.
  14. OP
    OP
    Myne_h

    Myne_h Member

    Joined:
    Feb 27, 2002
    Messages:
    10,573
    With a bit of trouble I replaced atieclxx.exe & atiesrxx.exe with their older counterparts and it's now fine.

    No annoying restart message on every boot, and sleep works.

    It's a real pain to do because you have to clean all the current drivers, clean out the driver store, clean all possible versions of those files, reboot, install the current driver, stop external event service, then delete those 2 files from syswow and system32 and overwrite them before rebooting. I may have forgotten a step or two but that's the gist of it.

    atiesrxx.exe file version 24.20.12019.1010 (12/07/2018)
    atieclxx.exe file version 24.20.12019.1010 (12/07/2018)


    Everything else: Win7-64Bit-Radeon-Software-Adrenalin-2019-Edition-19.7.5-July31
     
  15. bobsled

    bobsled Member

    Joined:
    Sep 30, 2010
    Messages:
    335
    Interesting. Wonder if they’ve done minimal testing on Windows 7 with later drivers because it’ll be out of support in 6 months.
     
  16. OP
    OP
    Myne_h

    Myne_h Member

    Joined:
    Feb 27, 2002
    Messages:
    10,573
    Heh possibly.

    Is there really a big difference between the drivers? I thought the driver models had stabilised to a large degree since... XP really.
     
  17. power

    power Member

    Joined:
    Apr 20, 2002
    Messages:
    63,102
    Location:
    brisbane
    i hosed an OS install just by using the AMD driver update on a clean OS, it gave me flashbacks to nam.
     
  18. bobsled

    bobsled Member

    Joined:
    Sep 30, 2010
    Messages:
    335
    Windows 10 introduces WDDM 2.0 and more recently DCH drivers. The driver model for networking, display, and USB (amongst other classes) is very different from Windows 7.
     

Share This Page

Advertisement: