App Store quit unexpectedly.

Discussion in 'Troubleshooting Help' started by shino, Sep 20, 2018.

  1. shino

    shino Member

    Joined:
    Nov 9, 2015
    Messages:
    193
    .....does this every time. sierra. Macbook Pro

    what do? I just want to update the garage band
     
  2. waltermitty

    waltermitty Member

    Joined:
    Feb 19, 2016
    Messages:
    743
    Location:
    BRISBANE
  3. OP
    OP
    shino

    shino Member

    Joined:
    Nov 9, 2015
    Messages:
    193
    I had a look. dunno how to implement it.
     
  4. OP
    OP
    shino

    shino Member

    Joined:
    Nov 9, 2015
    Messages:
    193
    any other ideas that recommendation is over my head
     
  5. de_overfiend

    de_overfiend Member

    Joined:
    Jul 12, 2001
    Messages:
    2,177
    Location:
    Gold Coast
    https://discussions.apple.com/thread/8117388

    seems to be similar to your problem

    This bit might fix it:

    Might be a corrupt .plist.


    Do a backup, preferably 2 backups on 2 separate drives.


    Quit the application.


    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.


    Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


    If the application is the same, return the .plist to where you got it from, overwriting the newer one.



    If it still doesnt work id be backing up via time machine and checking your hdd for problems. if hdd is fine the only solution would be reloading osx and updating to latest update and then restoring from your time machine
     
  6. OP
    OP
    shino

    shino Member

    Joined:
    Nov 9, 2015
    Messages:
    193
    can't find com.apple.appstore.plist

    went to mac hdd> library and preferences and there's not a com.apple.appstore.plist

    try to open it ....

    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[APStoreWebViewController splashView]: unrecognized selector sent to instance 0x7ff3ae03c010'
    *** First throw call stack:
    (
    0 CoreFoundation 0x00007fff8f1566fb __exceptionPreprocess + 171
    1 libobjc.A.dylib 0x00007fffa2d87a2a objc_exception_throw + 48
    2 CoreFoundation 0x00007fff8f1d6cc4 -[NSObject(NSObject) doesNotRecognizeSelector:] + 132
    3 CoreFoundation 0x00007fff8f0c9f03 ___forwarding___ + 1059
    4 CoreFoundation 0x00007fff8f0c9a58 _CF_forwarding_prep_0 + 120
    5 App Store 0x0000000104121298 App Store + 12952
    6 App Store 0x0000000104132e63 App Store + 85603
    7 AppKit 0x00007fff8cc2dcb7 -[NSCustomObject nibInstantiate] + 364
    8 AppKit 0x00007fff8cc2daea -[NSIBObjectData instantiateObject:] + 286
    9 AppKit 0x00007fff8cc2d1e0 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 591
    10 AppKit 0x00007fff8cc2478a loadNib + 375
    11 AppKit 0x00007fff8cc23ccf +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 308
    12 AppKit 0x00007fff8cc23a87 -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 201
    13 AppKit 0x00007fff8cc23844 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 414
    14 AppKit 0x00007fff8cc1e6a0 NSApplicationMain + 498
    15 libdyld.dylib 0x00007fffa3664255 start + 1
    )
    libc++abi.dylib: terminating with uncaught exception of type NSException
    Abort trap: 6
    logout
    Saving session...
    ...copying shared history...
    ...saving history...truncating history files...
    ...completed.
    Deleting expired sessions...none found.
     
    Last edited: Nov 11, 2018 at 3:40 PM

Share This Page