Asus PG349Q problem & warranty

Discussion in 'Overclocking & Hardware' started by BitAddict, Mar 24, 2020.

  1. BitAddict

    BitAddict Member

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    Jun 27, 2001
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    2,817
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    Brisbane
    I bought this monitor only 5 months ago and it's been working flawlessly.
    Right now I'm smashing Doom 3 but since last night the monitor is flickering white lines every 5 seconds.

    It's connected via DisplayPort to my 2070 Super. I tried HDMI, another computer, different cables. The only thing that fixed it was turning off "overclocking" ie reducing the refresh rate to 100Hz.

    The thing I'm worried about is the fault only occurs if the monitor is "overclocking" - is this a way for Asus to get out of the warranty?
     
  2. havabeer

    havabeer Member

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    message/email them and ask?
     
  3. OP
    OP
    BitAddict

    BitAddict Member

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    2,817
    Location:
    Brisbane
    They've just said drop it off at the service center to be assessed - I guess I'll have to do that, was just hoping someone here might now. It's definitely advertised as a 120Hz monitor, so hopefully the fact it's flashing white lines across the screen means it's warranty, whether you have to tick some weird "overclocking" option in the menu to enable it or not...
     

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