I dropped my IXUS 400 yesterday but it is still operating and taking pictures. There's a few scratches (and a few on the eyepiece too, but I don't use that much) and I think the spring is broken on 1 side of the zoom. It also gave me a heart attack because I couldn't erase or anything. Turned it off and back on and it's working again. Did you send yours back to Canon tangcla? Or did you take it back to the shop? I'm gonna have to do it when I get back in the country.