Can't remove pre installed office

Discussion in 'General Software' started by mixsetup, Apr 24, 2019.

  1. mixsetup

    mixsetup Member

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    Solved now

    Hi there
    I have a HP Envy X360 and it came with Office 365 pre installed.
    I have purchased office 2019 and would like to get rid of the 365 and install that.

    So I had a look in control pannel and it's not listed.
    I installed iobit uninstaller and it is not listed there either.

    So installed the MS tool but it said office is not installed on the computer.

    I know it is as I can start on word, access or the others

    So how do I get rid of it?

    Had another computer ages ago and when I put the office 2016 key in it changed it to 365 so I don't want that to happen with the 2019

    Thanks
     
    Last edited: Apr 25, 2019
  2. PsydFX

    PsydFX Member

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    Right click on the Start tile, and uninstall?
    Try via the Windows Store if that doesn’t work.
     
  3. OP
    OP
    mixsetup

    mixsetup Member

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    Thanks I will give it a go.
     
  4. PsydFX

    PsydFX Member

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    Let me know how you go. I did have to go through something similar, but if that doesn’t work I’ll jump on my machine and see if I can retrace my steps.
     
    Last edited: Apr 24, 2019
  5. OP
    OP
    mixsetup

    mixsetup Member

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    I will try it tonight. If it doesn't work I think I'll need to just look for anything associated with it even in the registry if I have to. I'll see how it goes.
     
  6. PsydFX

    PsydFX Member

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    Curiosity got the better of me.

    Assuming that it is a Windows 10, and a Windows Store pre-installation; rather than using the traditional Control Panel > Programs and Features applet (appwiz.cpl) to uninstall, you may need to use the new Windows Settings > Apps > Apps and Features applet (ms-settings:appsfeatures).

    If that doesn't work, there is also a PowerShell method, which I will see if I can dig up.

    Edit:

    Code:
    #This is to list potential Office packages, the package you're looking for should be something like Microsoft.Office.Desktop
    Get-AppXPackage  | Where {$_.Name -like "*Office*"} | Select Name
    
    
    #This is to uninstall the specific package, once you've identified it
    Get-AppXPackage -Name "Microsoft.Office.Desktop" | Remove-AppxPackage
    
    
     
    Last edited: Apr 24, 2019
  7. DSTM (Dougie)

    DSTM (Dougie) Member

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  8. JSmithDTV

    JSmithDTV Member

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    You can't... Bill will always be with you. :D

    [​IMG]

    JSmith
     
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  9. OP
    OP
    mixsetup

    mixsetup Member

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    Thanks yes it is windows 10 home. I will have a look at it as soon as it is a bit quieter around here.
     
  10. CAPT-Irrelevant

    CAPT-Irrelevant Member

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    Don't go straight for the "Uninstall" option. I've found it to be deceptive, because it removes only the launcher, but the apps remain.
    If you run the "Office" app, it'll load the "click to run" launcher. From there, you can do the full uninstall.
     
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  11. OP
    OP
    mixsetup

    mixsetup Member

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    Okay found this on the net. It uninstalls office programs then I did the same for the My Office app.
    Uninstall Office from Settings in Windows 10
    1. Select Start > Settings > Apps.
    2. Under Apps & Features select the version of Office you want to uninstall. Note: If you installed an Office suite such as Office Home and Student or you have an Office subscription, search for the suite name. ...
    3. Select Uninstall.
    Now I will see if it works.
     
  12. Arctic_Silver08

    Arctic_Silver08 Member

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  13. OP
    OP
    mixsetup

    mixsetup Member

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    Thanks all fixed it
     
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  14. PsydFX

    PsydFX Member

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    What did you end up having to do?
     
  15. OP
    OP
    mixsetup

    mixsetup Member

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    The steps in my last post fixed it.

    Uninstall Office from Settings in Windows 10
    1. Select Start > Settings > Apps.
    2. Under Apps & Features select the version of Office you want to uninstall. Note: If you installed an Office suite such as Office Home and Student or you have an Office subscription, search for the suite name. ...
    3. Select Uninstall.
    I tried the tools first but none of them got rid of it.

    It still says it is Office Professional Plus 2019 :thumbup:
     
  16. PsydFX

    PsydFX Member

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    :thumbup: That’s the method I had used as well.
     

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