SOLVED Chrome and Internet explorer Crash and Won't Start. Works in Safe mode.

Discussion in 'Troubleshooting Help' started by PLooB, Sep 8, 2017.

  1. PLooB

    PLooB Member

    Joined:
    Mar 26, 2004
    Messages:
    3,483
    I thought I would post the solution here for others.

    Today I started my PC and usually chrome opens on startup but didn't this time. I got the windows message "Google Chrome has stopped working". I then tried to open Internet Explorer and that wouldn't work either.

    All other applications were working fine and I was connected to the internet. At this point I thought I had a virus/malware blocking my internet access. I restarted in safe mode with networking and found chrome working like normal. Now I knew there was something interfering with my browsers.

    At the same time, I was googling for a solution and found a solution by Coveycomputers.com . Basically, uninstall AVG anti-virus or McAfee because they were blocking the browsers. Solution link here: https://productforums.google.com/d/msg/chrome/IhIy85Jmq9c/OxA8fiF6PmwJ

    I uninstalled AVG, restarted, and here I am posting the solution in chrome!

    It's very frustrating to have this problem randomly appear, but glad I found the solution and hopefully others find this helpful too.
     
  2. Andy3008

    Andy3008 Member

    Joined:
    Feb 5, 2007
    Messages:
    890
    Location:
    Paradise City 5075
    Always good to share a solution, thanks.
     

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