Consolidated Business & Enterprise Computing Rant Thread

Discussion in 'Business & Enterprise Computing' started by elvis, Jul 1, 2008.

  1. theSeekerr

    theSeekerr Member

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    "Hi,"
     
  2. OP
    OP
    elvis

    elvis Old school old fool

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    cowards.jpg
     
    Rass, wazza, Fred Nurk and 6 others like this.
  3. NSanity

    NSanity Member

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    worse, people with two first names - john david.
     
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  4. Soarer GT

    Soarer GT Member

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    People who have no signature... no phone number/contact details (other than email) asking a complex problem... That needs to be fixed ASAP.
     
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  5. NSanity

    NSanity Member

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    I PROVIDE NO POSSIBLE WAY OF URGENT CONTACT, YET DEMAND URGENT RESPONSE, PLEASE COMPLY OR KINDLY REVERT NEEDFULLY.

    ps you missed your SLA.
     
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  6. Hive

    Hive Member

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    Subject: <EVERYTHING IN UPPERCASE>

    Body: <Normal use of characters case>

    The subject must be in bold all capitols. It emphasizes the serious nature of the issue. Or is basically shouting at me via their computer. I don't respond well to shouting.

    /moves email to Junk folder goes and pours a stiff drink and when they ask if i got heir email tell them no.
     
    Last edited: Aug 29, 2019
  7. Soarer GT

    Soarer GT Member

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    you reply and get an auto-reply that they've gone on annual leave for 3 weeks.

    Check... Mate...
     
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  8. looktall

    looktall Working Class Doughnut

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    i used to work with a fucking muppet like that.

    he would send me some vague skype message about some stupid fucking issue and then walk away from his computer before i could even reply to him to get clarification.
     
  9. BAK

    BAK Member

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    Like a sex doll?
     
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  10. looktall

    looktall Working Class Doughnut

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    only in the sense that he can get fucked.
     
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  11. person

    person Member

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    One of our vendors in Argentina writes every single email (body and subject) in uppercase... it's been that way for more than 10 years and I can't help but read it as yelling every time (in Spanish)...
     
  12. cvidler

    cvidler Member

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    While we currently enjoy UTF-16, and have had UTF-8 and ASCII for decades, the poor Agentinians, are still stuck with UTF-6

    don't charset-shame them.
     
  13. tensop

    tensop Member

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    whats your views on people who do the all caps emails when it comes to bullying

    we had a manger years ago who used to giggle about it every time she sent emails in allcaps to certain staff members, promptly got her ass fired when it was brought up in a constructive dismissal complaint against the company
     
  14. wazza

    wazza Member

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    Yep, this is Dell through and through. I can't even remember the last time I had a contact at Dell that a) had a name that I could clearly identify as a first or last name or b) that I will be able to pronounce in a phone call.

    One of our offices has a policy of changing the customer service staff roles every week or so, good to keep them cross trained and ensure anyone can do any job... problem is they refuse to put the name of the current person doing the job in any emails, even internally - so they'll submit an issue via email that requires a follow up phone call, and no one knows who they should be calling. Even worse is their own receptionist doesn't know who is doing what job each day/week, so call and speak to them and they have to go through the office to find out who is having the issue....just put your damn name in the email!
     
  15. wintermute000

    wintermute000 Member

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    the whole all service desk drones are interchangeable theory sounds great to an ITIL-addled C-level but in reality having to explain context and situation etc. repeatedly to a different drone each time gets old real fast

    All IT execs should be forced to dogfood their own service desk and processes, nothing makes me more irritated than watching C-levels get their own executive IT support with the permission to totally ignore/break normal processes and provisioning.
     
  16. looktall

    looktall Working Class Doughnut

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    I'm not familiar with this verb
     
  17. CrazyDez

    CrazyDez Member

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    Lots of organisations have a special priority queue for C level execs, formal or otherwise.

    Maybe it's good for keeping your job or service contract, but shit for actual process improvement.
     
  18. theSeekerr

    theSeekerr Member

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    As in "eat your own dogfood before you serve it"
     
  19. GoneFishin22

    GoneFishin22 Member

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    To all staff.......
    Hi team......
    etc
     
  20. looktall

    looktall Working Class Doughnut

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    Never heard of that either.
     

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