Easy schedulable video conferencing

Discussion in 'Business & Enterprise Computing' started by Strange1, May 14, 2017.

  1. Strange1

    Strange1 Member

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    Hi all,

    My wifes accounting company is currently using Skype for video conferencing with clients but is looking to change if there is a better method.

    They would like to be able to have people book an available time slot if possible and receive a simply link that will establish the connection for the client, the easier the better. Possible integration with Outlook would be great :)

    Thanks!
     
  2. Frozen_Hell

    Frozen_Hell Member

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    Something like WebEx? You can have people connect with audio/video via the web or if you have people who don't have video or even a computer they can dial-in via a normal phone number.

    Quite flexible and a lot of options - even mobile clients etc. as well. Might be worth looking into especially where the people on the other end of it are external people who you can't control software on their devices.

    I did recently use AWS' new service Chime for a voice and screen share session (meeting was actually hosted by some people from AWS) and I have to say it was a bit crap sound quality wise (though that could've been the room they were in had a bad conferencing setup), but its early days and it is probably cheaper than WebEx - https://chime.aws/features/ .
     
  3. Shags

    Shags Member

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    We use bluejeans for this - works well can't comment on pricing though
     
  4. OP
    OP
    Strange1

    Strange1 Member

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    Thanks for the suggestions :) I'll pass them on
     
  5. Dre_

    Dre_ Member

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    Office 365 Business Premium
    Combination of Skype for Business, PSTN Conferencing and Microsoft Bookings

    External users can book a meeting with an internal user, and join via web browser and/or dial in via phone.
     
  6. Munity

    Munity Member

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    I use this, works well :)
     
  7. Mike Cartwright

    Mike Cartwright New Member

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    Re:

    Office 365 is a more professional option, but a little bit too costly for a team of 5 or less.
     
  8. OP
    OP
    Strange1

    Strange1 Member

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    They use Office 365 already at work (8 or 9 people) but said the issue is that their clients with normal (free) Skype can't communicate with their Skype business accounts unless they set up Microsoft accounts and link them. That seems to be way too much work for non tech clients :(
     
  9. High-Fidelity

    High-Fidelity Member

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    I'll chuck another suggestion for BlueJeans... we use it at work and it's generally very good.
     
  10. chip

    chip Member

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    Bluejeans, Vidyo, and Zoom all offer APIs you can use to pretty easily schedule calls. They also have php/python snippets on their support pages you can use to get up and running pretty quickly, and there's quite a bit of stuff on github too.
     
  11. Wynne

    Wynne Member

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    Don't join the Skype for Business meetings using Skype for Consumer then, just use the browser plugin for SfB?
     
  12. bcann

    bcann Member

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    then change the settings on sfb to allow communications with normal skype in o365 admin panel under sfb settings.
     
  13. Wynne

    Wynne Member

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    I'd say its more because their Skype for Consumer accounts aren't on a proper MSA, so even if Public Federation is enabled those users will still have issues.

    Browser plugin should be bulletproof though :)
     
  14. cvidler

    cvidler Member

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    At work we have mutliple, form preferred (cost wise), to most expensive, but most reliable with external customers.

    - Skype for Business (O365), works great internally, externally least reliable depending on the external user
    - GoToMeeting (very few users of this, don't know why we have it)
    - WebEx (most expensive, but provides the best UX for everyone from noobs to experts on any platform).
     
  15. theSeekerr

    theSeekerr Member

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    Yeah, WebEx works really well for us, but we're forever trying to work out how to get rid of it so we don't have to pay so much.
     
  16. scrantic

    scrantic Member

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    WebEx is much better now there is a HTML 5 interface no more stupid plugins.
     
  17. elvis

    elvis Old school old fool

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    We're a Google shop, all mail hosted in the "GSuite" business side of Google.

    Every time we send a calendar invite to someone, it auto-generates a Hangouts "conference room" link that anyone invited can join. It works with any Google account (Business, Education or free gmail.com address). If the host is a business account, it's limited to 15 video streams. If the host is a free account, 10 video streams.

    From there, you can hit a button and it will record the entire stream to a private YouTube video. You can then share this out as you see fit (to individual users privately, or publicly to the world).

    Works from any modern web browser (no dedicated application is needed to be installed on a computer), including our Linux desktops. There are also apps for iOS and Android.
     

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