HP make me rage. We had an issue with one machine that i managed to isolation test down to being a bad stick of ram. I called HP and logged a job with a detailed account of how I came to my conclusion. About two hours later I got a call asking if I have tried rebooting, are any other machines affected and then tried to tell me how to test the RAM. I said I had done all that and it was ready to ship to HP. He then asked if they sent me the RAM, would I have the technical ability to install it. I raged, told him to get fucked and walked out of the office. A colleague handled the rest but the replacement arrived the week after. It's one thing after another like this, glad that in two weeks I will be gone and working somewhere else.