Good DMS for IT doco?

Discussion in 'Business & Enterprise Computing' started by glimmerman, Sep 26, 2014.

  1. glimmerman

    glimmerman Member

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    Does anyone know a good DMS – either open source or commercial – to host IT documentation.

    Needs to have:
    - automatic version control
    - access restrictions
    - integration with AD preferred but not essential.
    - needs to be able to access and edit documents remotely
    - needs to be FAST!

    so far we have looked at sharepoint online and google drive but neither are really that great. Google drive's editors are terrible and sharepoint is slow and annoying to use – and we are IT guys.

    Cheers!

    I've also posted this on wp fyi
     
  2. -Antiskeptic-

    -Antiskeptic- Member

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  3. PabloEscobar

    PabloEscobar Member

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    Mediawiki?
     
  4. ECHO

    ECHO Member

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    Confluence > Mediawiki (we've used both)
     
  5. dicer

    dicer Member

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    Just started using a Confluence based product. It seems better than SharePoint we were previously using in that it's easier to use, produces a cleaner view/UI and still has functions like attaching files and previewing them in the web view. It can do AD based integration.
     
  6. scrantic

    scrantic Member

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    Confluence for sure. Been using it for few years now for our IT doco/KB stuff.

    There are a few good plugins like draw.io or gliffy for doing flow diagrams etc.

    The biggest things for me is you can paste screenshots directly into the wysiwyg editor no needing to upload attachments etc which can become time consuming.
     
  7. ECHO

    ECHO Member

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    Yep, this is what crossed it over the line for me. It works best in Chrome though.

    As for plugins, the main ones we use is Gliffy (as mentioned) and Scroll Office which can output to a Word template to make your doco pretty/presentable to clients.
     

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