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GPU (RTX 2080/driver issue?) PC crash when gaming

Discussion in 'Troubleshooting Help' started by boombaps, Nov 14, 2018.

  1. boombaps

    boombaps New Member

    Joined:
    Oct 24, 2018
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    Hey, so basically my PC crashes when playing games but nothing else. I've had the GPU for 1-2 weeks and it has been fine until now.

    First noticed it in Overwatch, hasn't happened in the menu yet, normally within 5 mins of gaming. Game is running as normal and then freezes with error msg "Your rendering device has been lost! Application closing!" Normally I have to reset the PC because I cant close overwatch but PC doesn't seem completely frozen as can still see GPU-Z working when I alt tab. Have tried lowering in game settings.

    Also have an issue in DOOM, except here there are flashing blobs of colour (red, pink, blue) that move around the screen until it finally freezes and exits to desktop shortly after, Pic is a bit blury but I think the frame rate is in triple figures. One time on DOOM I got the no display port signal after the crash.

    Have ran GPU-Z and the max temp in DOOM only reached 64 degrees.

    I assume its either a driver issue or something wrong with the GPU?
    Any help would be greatly appreciated!

    Specs:
    ASUS GeForce RTX 2080 Dual Fan OC 8GB
    AMD Ryzen 5 1600
    Corsair Vengeance LPX 3200 2x8GB
    ASUS Prime X370-Pro
    Corsair CX750 750W Power Supply

    Issue started on driver GPU 416.34, updated to 416.81 with DDU, still have the problem. These are the only drivers I've used on the card.
    MOBO bios is most current version, 4024

    Pics of the screen in Overwatch and DOOM
    [​IMG] https://imgur.com/a/pxpcTR8
    [​IMG] https://imgur.com/a/WChAGVS
     
  2. havabeer

    havabeer Member

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    sounds a bit silly but have you seen what the temps are doing?

    either way its time to start the RMA process
     
  3. OP
    OP
    boombaps

    boombaps New Member

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    Oct 24, 2018
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    I've had GPU-Z in the background, it generally only takes around 5 min to crash so I guess not much time to overheat and if I'm able to get back to my desktop the max temp is normally around 65, I've never seen it in the 70's.
    I'm gonna try putting it back in tonight and also might install an older driver.
    I'm guessing it sounds more like a card issue hey? so yeah RMA time probably
     
  4. havabeer

    havabeer Member

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    A bad mount on the cooler, could mean it would over heat in seconds

    Install MSI after burner and see what the actual temps are doing
     
  5. MR CHILLED

    MR CHILLED D'oh!

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    Tried a slightly older driver?
     
  6. OP
    OP
    boombaps

    boombaps New Member

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    Alright so I took it out and put it back in today, also tried the newest driver 416.94 and the oldest 411.63, no luck. I tried a few more games and they also crashed.
    Put my old card back in and have left it on driver 411.63, no issues.
     
  7. Bold Eagle

    Bold Eagle Member

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  8. OP
    OP
    boombaps

    boombaps New Member

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  9. havabeer

    havabeer Member

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    Then the answer is simple, dud card, time for an rma

    P.s did you check the actual temps yet?
     
    Bold Eagle likes this.
  10. Bold Eagle

    Bold Eagle Member

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    Agree with the RMA.
     

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