How close is your NBN?

Discussion in 'Networking, Telephony & Internet' started by Akh-Horus, Dec 21, 2016.

  1. TRG.dOinK

    TRG.dOinK Member

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    Look at Optus 4G for around $80 per month with unlimited data. Probably easier that way until your landline is sorted.

    http://www.optus.com.au/shop/broadband/home-wireless-broadband/plans

    They should be able to easily credit you for it, since its still with them and surely they will consider your situation.
     
  2. daehenoc

    daehenoc Member

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    "I'll have six months of your $80/month 4G service, overlapping with my 'projected' NBN completion period, at zero charge, or I'll take my custom somewhere else, you wankers"

    Is the position I'd be taking.
     
  3. fredhoon

    fredhoon Member

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    My folks couldn't find a letter from Telstra, apparently they only received 3x letters from DoDo, TPG and iiNet.

    Is there a special phone number for Telstra NBN transitions? Their backdoor into the Velocity call centre isn't helping avoid re-contracting when switching to NBN.
     
  4. Ratzz

    Ratzz Member

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    Pretty much the position I've taken. I have a transcript of a chat with an Optus guy whom I used the online chat with for nearly 2 hours today. Included are a reference and authority number. I now have unlimited phone data until either the ADSL is once again working properly or the NBN is connected and working properly, whichever comes first :thumbup: , and will not be charged for any internet at all until the NBN is up and running.

    Personally I'm hoping its the NBN first... I'm enjoying the faster data (than ADSL) of the mobile network, I just wasn't looking forward to the cost.
     
  5. Plonkflopped

    Plonkflopped Member

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    Two NBN utes at my exchange yesterday. Looks like my flying car might be here soon hopefully.
     
  6. Ratzz

    Ratzz Member

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    They were just stopping for smoko mate... its hard work doing fuck all the entire day.
     
  7. zero_velocity

    zero_velocity Member

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    NBN Rollout Map says my entire neighbourhood is ready for service (Service available - NBN HFC).

    NBN Address lookup says my address is awaiting additional work (we are in the middle of the rolled out area)

    Have not seen a single contractor in my neighbourhood for months.

    https://www.finder.com.au/nbn-tracker/map

    States I've had a connection since April 1st, and my disconnection date is 1st October 2018. Whats the bet we still haven't got service by the DC date :lol:

    I'm not overly hopeful with this mob, given the experiences I've had in the consultancy scene, you really need to hold the "delivery specialists' hands and guide them through their job, so you can do yours. Out of the ~8 delivery specialists I've had to deal with, I would deem only one competent at what she does and can actually be helpful.
     
  8. ir0nhide

    ir0nhide Member

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    HFC installed at my place yesterday, the contractor spent longer (~20mins) looking at his phone waiting for his app to say he could leave/job completed than he did arriving, scouting for HFC jacks, plugging in the Arris NTU and confirming sync :lol:

    I think I made his day due to the stress-free install since there was existing/legacy HFC and it hadn't been tampered with.
     
  9. mooboyj

    mooboyj Member

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    We had a Telstra van clean out our pit yesterday, loud as hell (they told me it was for NBN preparation)! Of course they also killed the internet and left us with no dial tone, but hey, I expected nothing less!
     
  10. MR CHILLED

    MR CHILLED D'oh!

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    I haven't heard any more about the rollout in my area. Not surprising.
     
  11. fredhoon

    fredhoon Member

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    Sleepy helped me out over PM with a couple of Telstra NBN phone numbers, some of which I had also found on Telstra crowd-support pages. In the end it won't be needed as the AU call centre confirmed they were not infact on a contract :)thumbdn: Outsourced callcentre KPIs).


    My old folks' legacy Telstra HFC connection is now up and running again as of 11pm Friday night (following a 3week outage), it only took 3x NBN Techs and 1x Telstra tech to sort it out + several hours on the phone with various Telstra callentres and case managers.

    According to the chinese whispers (conversations between my old man and the various sub-contractors), NBN HFC subbies use a $4k scope whereas Telstra HFC subbies have a $10k scope to analyse & troubleshoot the HFC Network. Coupled with the fact that most NBN "techs" are about 17.5yo on average and (possibly) paid a fixed callout/job fee, there is no incentive to do anything beyond the minimum. The 1st and 3rd callouts (NBN Co.) were not all that useful, 1st was NFF -> refer Telstra & 3rd was fault in lead-in.

    The Telstra tech (with the superior diagnostic equipment) suggested it was likely a lead-in or Tap issue. After a bit of ranting and raving (in an attempt to get a Frontier router), the "lead-in replacement" job was escalated and a NBN contractor who looks after the network turned up at 9:30pm on Friday night and replaced a corroded tap in the pit and fixed the Internet.



    Moral of a long winded story - both NBN and Telstra subbies agree that Telstra are more experienced at troubleshooting the HFC network, even if they are only allowed to touch post NTU.
     
  12. negatron

    negatron Member

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    So my supposed go live date for nbn has come and gone. Can any one in the know help me find out how far away it might be?
     
  13. money_killer

    money_killer Member

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    Got a letter in mail final fixed wireless (it will be complete rubbish i can already see it ) over the next 18 months
     
  14. Plonkflopped

    Plonkflopped Member

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    Good luck with that. Mine was meant to be live almost 2 months ago now.
     
  15. asho444

    asho444 Member

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    switch over to fttn today fingers crossed.
     
  16. Alby1976

    Alby1976 Member

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    Mt Isa, again....
    Saw the truck laying cable for FTTN around the corner from my place on way home from work.
    Cmon NBN, save from this 3.5Mbit connection
     
  17. guy.incogneto

    guy.incogneto Member

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    Got mine set up today. Pretty happy with it.. (as happy as anyone can be with fttn)

    7 year old area, 120m from the node, Telstra with 100mb speed boost

    On adsl I was getting modem line speed of 20mbps down and 1.2mbps up. Actual downloads were around 16mbps down and 1mbps up during off peak times.

    With nbn, I'm getting line speed of 83mbps down and 32mbps up. Actual download speeds are all over the place at the moment, the highest during off peak so far is around 70mbps down and 30mbps up.
     
  18. Ratzz

    Ratzz Member

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    It turns out the 'fault' in my line that they sent an Optus guy, then a Telstra guy, out to diagnose, was in fact the NBN switching off my phone line after considering my place ready to hook up.

    Sadly its not hooked up at all, the driveway still hasn't been dug up and I still don't have a line. New date is now 8th August. Original date was March 17th.

    So now I have neither a phone line, DSL or the NBN. I demanded and received unlimited shared data for my phones, since I'm using the phones as Hotspots, a week or so back. Now I have some monkey telling me that they would never offer such a deal. I had to send a PDF transcript of the conversation..

    They can like it or not, I have it in writing from one of their reps that I have unlimited data, I think the TIO would back me on that.

    South Korea still looks good though.
     
  19. cvidler

    cvidler Member

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    that'd be a hilarious dilbert strip series if it weren't real life.
     
  20. Quadbox

    Quadbox Member

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    But then, the same could be said of most dilbert strips :p
     

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