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[WIN7] How the f#ck do I get keyboard/mouse to work during install??

Discussion in 'Windows Operating Systems' started by kix, Aug 25, 2017.

  1. kix

    kix Member

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    Trying to install W7 on a new Asrock AB350 Pro 4 mobo.
    Keyboard/mouse works in BIOS but as soon as the usb W7 installation starts the mouse/keboard wont work and I cant move past the initial screen to install windows.
    I tried plugging usb mouse/keyboard into usb2 ports
    I tried using the round adaptor for the mouse/keyboard. Doesn't work.

    I read about setting the xhci to disable through bios but cannot find that setting anywhere as well as anything relating to usb legacy settings.

    Anyone with a workaround or a current Asrock mobo that can tell me
    where the hell these settings are??
     
  2. VirtualNinja

    VirtualNinja Member

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  3. thecondor

    thecondor Member

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    Is there any reason you are installing windows 7 over 10?

    Ryzen doesn't support win 7
     
  4. cbjaust

    cbjaust Member

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    Windows 7 works, but you need to slipstream the USB3 drivers into the OS before installing.
     
  5. fleetfeather

    fleetfeather Member

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    If your keyboard and mouse are USB, put them into the USB2.0 ports on the back I/O. Also, toggle legacy USB support within bios. Check page 58 of your manual.
     
  6. OP
    OP
    kix

    kix Member

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    I only got a w7 usb ISO. Was going to upgrade to 10.

    You got a link to the manual? The one that came with the mobile doesn't have
    Anything regarding bios.
     
  7. Renza

    Renza Member

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  8. OP
    OP
    kix

    kix Member

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    Yeah downloaded the iso and creating a usb now :thumbup:
     
  9. newlife

    newlife Member

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    A ps2 keyboard will allow you to install win 7 or a win 7 install with injected USB drivers will work

    P.S. This has nothing to do with ryzen not supporting windows 7 but more the fact the installer doesn't support usb3(xhci) without drivers
     
    Last edited: Aug 26, 2017
  10. OP
    OP
    kix

    kix Member

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    W10 install went smooth. Saves me installing W7 then upgrading to 10. :)
     
  11. demiurge3141

    demiurge3141 Member

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    I love good old ps/2 but a lot of motherboards these days don't have it.
     
  12. OP
    OP
    kix

    kix Member

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    I'm wondering why the ps/2 adaptor didn't work?
    Previous OS installs I got it to work.
     
  13. Smokin Whale

    Smokin Whale Member

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    Probably because Ryzen is primarily USB 3.0, which W7 doesn't support
     
  14. GoneFishin22

    GoneFishin22 Member

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    Which means cbjaust comment of 'injecting' the USB3.0 drivers into the Win7 ISO may have worked.
     
  15. combatant3219

    combatant3219 Member

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    See you got Win 10 installed, but in case it benefits anyone else, you can get the Win 7 USB patcher from the Asrock site which will let you get it installed. Should be available on pretty much all motherboard manufacturer sites.

    Had to do a similar thing with a kabylake system a couple weeks ago.

    http://www.asrock.com/mb/AMD/AB350 Pro4/#osW764
     
  16. MdMa

    MdMa Member

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    Then there's the problem of no M.2 support in Win7, for obvious reasons, but which I only found out about recently with an Intel NUC.

    Speaking of, if anyone knows of a Win7 ISO with both USB3 drivers and M.2 support, I would really love a link.
     
  17. hotpants86

    hotpants86 Member

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  18. burrows

    burrows Member

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