We stopped buying Lenovo laptops (still on offer, but we discourage people from buying them) when they started shipping each laptop in 20 different boxes over 3-4 weeks period, often missing a few parts here & there. Getting onsite hardware replacement & support is also nearly impossible. IBM also have been shipping servers to us like that in the last couple of years until we had enough and stopped buying their shit too. IBM server support has gone downhill for a while and they stopped giving a fuck a couple of years ago. Used to buy them in spite of much better pricing from Dell because the service & support were top quality.