1. OCAU Merchandise is available! Check out our 20th Anniversary Mugs, Classic Logo Shirts and much more! Discussion in this thread.
    Dismiss Notice

Internet dropping out every Sunday

Discussion in 'Networking, Telephony & Internet' started by hsvguy, Sep 18, 2017.

  1. hsvguy

    hsvguy Member

    Joined:
    Oct 18, 2005
    Messages:
    3,647
    Location:
    The Home Of Coopers
    Hi all,

    My internet is dropping out every Sunday around midnight. When we wake up, their is no wifi, or lan, the modem shows all lights on, but theres no internet. A reboot of the modem fixes the issue. Has happened ever since we've gotten NBN.

    Is this likely a modem issue, or any chance it's on the ISP end?
     
  2. Zardoz

    Zardoz Member

    Joined:
    Jun 28, 2001
    Messages:
    2,177
    Location:
    Melbourne
    Can you ping the router's IP address when the device is in its failed state? It's more likely that it's the device as opposed to your ISP.
     
  3. caspian

    caspian Member

    Joined:
    Mar 11, 2002
    Messages:
    12,411
    Location:
    Melbourne
    I'll go ISP. modems don't decide to lock up on a calendar.
     
  4. Zardoz

    Zardoz Member

    Joined:
    Jun 28, 2001
    Messages:
    2,177
    Location:
    Melbourne
    Neither do ISP's.

    Routers can have issues with NAT tables filling up (so it could be a usage pattern that occurs on weekends) or memory leaks or similar. If you reset the router in the middle of the week and it works fine till the same time next week, then it's very likely the router.

    Let's see if the router is accessible when the Internet is down or not. ISP's won't 'crash' the router.
     
  5. ipv6ready

    ipv6ready Member

    Joined:
    Feb 10, 2014
    Messages:
    2,859
    Location:
    North Sydney
    If it's every Sunday, dont discount something causing a power surge and locking up the modem.

    Also if it is an ISP issue, I doubt it will cause a lockup of your LAN and Wifi.
     
  6. caspian

    caspian Member

    Joined:
    Mar 11, 2002
    Messages:
    12,411
    Location:
    Melbourne
    yes actually - they do. from years and years of observation of thousands of services, with a lot better tools than most people have access to to diagnose issues - yes they do.

    no, they just kill dataflow on the layer 3 connection, which tends to be disguised by what everyone does, which is powercycle the modem.
     
  7. Zardoz

    Zardoz Member

    Joined:
    Jun 28, 2001
    Messages:
    2,177
    Location:
    Melbourne
    Perhaps if there's a whacky software bug on the LNS that requires the session to be re-established? But odd that it would be time dependent.

    Given that "there's no WiFi", assuming that means the WiFi stops broadcasting (i.e. can't even connect to WiFi), then it's the router that's failing. Happy to eat humble pie, though!
     
  8. OP
    OP
    hsvguy

    hsvguy Member

    Joined:
    Oct 18, 2005
    Messages:
    3,647
    Location:
    The Home Of Coopers
    Thanks for the replies!

    I'll check it next sunday morning.

    Essentially what happens is we wake up, wifi is still connected on devices but not internet.

    Try youtube/netflix through TV app (connected via LAN), and no internet.

    Rebooting the device fixes the issues.

    The more I think about it, I'm thinking maybe the modem, as I think i've tried to disconnect/reconnect to wifi, and once you disconnect, it wont let you reconnect until after the reboot.

    This is not a certainty though. Will report back.
     
  9. nicholasporison

    nicholasporison Member

    Joined:
    Aug 12, 2016
    Messages:
    180
    Location:
    Melbourne(Vic), Australia
    Ping you IP. AND contact to your ISP.
     
  10. OP
    OP
    hsvguy

    hsvguy Member

    Joined:
    Oct 18, 2005
    Messages:
    3,647
    Location:
    The Home Of Coopers
    Has to be the router.

    Reset it last Thursday, get home from work today, had to reset again.

    Weird thing to happen however, it's literally every 7 days.

    It's not a big issue, but still a mild (yet first world) annoyance.
     

Share This Page

Advertisement: