Is Dr Google keeping you employed ?

Discussion in 'Business & Enterprise Computing' started by Syklone222, Jun 13, 2015.

  1. sympozium

    sympozium Member

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    I came in expecting a different conversation. I was thinking of the IT staff that use google consistently instead of their brains.

    I actually found myself starting to do this in a previous role, I was getting so lazy that I would copy the solution from a google result rather than figure it out. I have met quite a number of "IT Admins" who claim to be active directory/novell/cisco/hp experts yet cannot solve problems themselves because they just go straight to "Dr Google".

    There is just way too many people around who have no basic troubleshooting skills. You dont need to be a uni grad to understand simple things like the osi model.

    Thankfully the system I work with now is specialised and has barely any hits on google about the product let alone troubleshooting/support.

    Does anybody know what I'm talking about or am I just old and cynical?
     
  2. BurningFeetMan

    BurningFeetMan Member

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    OI! Don't poo-poo white boxes. White boxes remind me that I'm still alive. :lol:
     
  3. led_blind

    led_blind Member

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    :) not at all cynical. The systems at my place of employment are difficult to Google too, BUT the basic framework of reality is ever present.

    That is, any competent analyzer or troubleshooter from any field can make it work by following the golden rule. RTFM, all of them.
     
  4. dr_deathy

    dr_deathy Member

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    Ah i have so many good pics. Not sure about you guys but i feel as if i get more cowboys out bush then in the city? Its like every second small business i pick up has very VERY interesting gear and setup.

    Any one else find this?

    Oh and its not just Dr Google anymore, Just youtube it.
     
  5. blankpaper

    blankpaper Member

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    If it's not Dr Google, it's stolen exam Q/A PDFs so that any idiot can pass an exam, get a certification and be responsible for something they're not qualified to do.

    In a way, yeah, it does keep me in a job. I could turn up and not do a single piece of work and still look better than some idiots, simply because I didn't make anything worse like they sometimes do.
     
  6. MR CHILLED

    MR CHILLED D'oh!

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    I've actually found the opposite....it helps me solve issues and it also many times successfully helps users to fix things themselves. I'm talking about non technical issues with applications rather than problems that require elevated rights etc.
     
  7. Optimus.

    Optimus. Member

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    I don't see the problem here!

    1) give your customers what they want
    2) tell them the proviso that there's a lot more to read about or danger eg registry changes and that you can help them OR they need to proceed with caution
    3) bill them for your time

    ...

    4) help them clean up the mess
    5) bill them for that time

    Note I've said 'customers' here. If they're looking for a friendly ear to bounce ideas off, well, that's your time to manage. :lol:



    PS. Dr Deathy > Dr Google!
     
  8. Gunna

    Gunna Member

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    I am guilty of the above, however I can spend an hour troubleshooting the issue or google the error, find the result and then troubleshoot further. Al depends on work load and the type or worker you are.

    I think there are 2 types of people

    1) People who google issues all the time and dont learn from doing this. If the same issue arises they have to google it again to find the solution

    2) People who do google issues but can absorb and learn the solution so if it happens again they can quickly resolve the issue. I find these are the people that then try to understand why the issue happened in the 1st place.
     
  9. power

    power Member

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    you'd be an absolute fool not to use Google at times, don't take everything as gospel but fuck me like anything it's a resource to be utilised.
     
  10. koopz

    koopz Member

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    no, Dr Google doesn't keep you employed. It's just one of many resources you will use during your career.

    the goal is to have more resources than you need for every situation - and effectively manage them so as not to lose them.


    Let me know when you've perfected this
     
  11. OP
    OP
    Syklone222

    Syklone222 Member

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    Agreed, unsure whose post your replying to though.

    I was just asking if people find that tech support sometimes gets more question or requests for help from people going cowboy and using Dr Google on something and applying the wrong answer.

    Would you like to Google. "What was the first post in this thread?" and then "Let me know when you've perfected this" ? ?
     

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