Why do people even go with minor ISPs in the first place? I see no advantage at all in doing so, and it leaves you open to this kind of thing happening. The smallest ISP we were with was "Froggy" which we were told was based in Ipswich (now learned this is incorrect), that was back in the dialup days, old Froggy went belly-up either soon after we switched to iPrimus or when they went belly-up, I don't remember. That was the first (and last) time we went with a small player. Even as a kid I red flagged this ISP simply because it had a stupid name, but it wasn't my decision to go with them. If an ISP like Netspace (my old one that was bought by iiNet) went down, or was going down the plughole, they'd probably have provisions in place (receivership, a buyer, someone to assume control etc), they wouldn't just leave you without service with no explanation as to why and then not answer the phone when you simply want to know what's going on. Not to criticize the decision for going with small ISPs, I just don't see the point. If you're running a business, signing up for a small player is effectively signing your own death warrant. I also don't sign domains up with resellers for the same reason, all of my domains go through NetRegistry, I'm pretty sure they'll still be around in 12 months' time... P.S: Just reading up on Froggy out of interest... seems that the entire ISP was apparently just a Ponzi scheme or something. Maybe another reason not to go with the small guys? The CEO of Froggy also died a couple of weeks ago. lol.