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Logitech G933 firmware update failing

Discussion in 'Troubleshooting Help' started by Power47, Sep 9, 2016.

  1. Power47

    Power47 Member

    Joined:
    Aug 24, 2008
    Messages:
    2,328
    Location:
    Melbourne
    Hey guys i picked up a fair of G933s today.
    When first plugged in the software forced me to update the firmware on them and now it just keeps failing the update a few mins into the process. Becuause it has been started theres nothing else I can do, if I dont figure out a way to get the update to work they r bricked and wont even turn on.

    The problem Im having appears to not be new and is outlined in THIS POST

    However even when forcing the update via command prompt it always fails again. The error reads 'An error occurred. Please unplug and replug your headset and USB reciever and retry.'

    doing the above does re start the update process, which then fails again.



    Any ideas?????????
     
  2. de_overfiend

    de_overfiend Member

    Joined:
    Jul 12, 2001
    Messages:
    2,564
    Location:
    Gold Coast
    seems youve done your research.. either keep persisting with the update or as you only just bought em, take em back and swap em.
     
  3. MR CHILLED

    MR CHILLED D'oh!

    Joined:
    Jan 2, 2002
    Messages:
    165,319
    Location:
    Omicron Persei 8
    If its bricked then most likely all you can do is go back to place of purchase and get a replacement. Have you made inquiries with Logitech?
     

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