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New game install...

Discussion in 'Troubleshooting Help' started by ibace, Jan 15, 2022.

  1. ibace

    ibace Member

    Joined:
    Aug 10, 2015
    Messages:
    326
    Location:
    Central Coast, NSW...
    I may well be in an incorrect forum...it's too late and I just want to put this out there...WHY IS IT SO DIFFICULT TO GET HELP/SUPPORT FROM STEAM?

    Logged in as a new member, new account, had a code for 3DMark Advanced...extremely difficult to find a download link...

    Tried to use the page I arrived at after searching for 3DMark; asked for the Game Product Code? I tried using the code I have but of course...that is for the Game [3DMark] itself to be activated. No way in hell can I find a product code...nowhere to use a search function [sure there were FAQs] but I just wanted support from support...could not find a way to achieve that goal...everywhere these days it seems they're making it harder to access help or support, except the useless type [like from Telstra earlier today...1 hour and 25 minutes to re activate an email account they cancelled for non-use] NOT A HAPPY CHAPPIE!

    If there's someone who can help me with a link or advice how to get help from Steam...please PM me, rather than clogging this thread up...
     
  2. Kelvin

    Kelvin Member

    Joined:
    Jul 1, 2001
    Messages:
    3,006
    Location:
    Melbourne 3103
    I've never had any issues with steam..

    Go to Games in the top menu
    Activate a product on steam

    go through all the disclaimers

    enter the code..

    should add the game to your library...
    then download and run the selected program..

    and thats it.....


    I have 3dmark.. amongst all my games as all..
     
  3. macktheknife

    macktheknife Member

    Joined:
    Jul 26, 2005
    Messages:
    2,378
    Code from where?

    It might not be a Steam code, it might be an upgrade code.

    So you log into the account here and download it & install, then put the code into it, no steam required.
    https://benchmarks.ul.com/3dmark/download
     

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