New MSI Motherboard USB 2.0 Hubs not working on rear I/O

Discussion in 'Troubleshooting Help' started by StreekG, Jul 13, 2017.

  1. StreekG

    StreekG Member

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    Hi guys,

    I have an X99A Gaming Pro Carbon motherboard that i just bought along with a whole new build.

    Every time i try to use the rear USB2.0 for powering devices, i get the old "USB device not recognised"

    I ahve tried uninstalling the problem entries in Device manager, no success...

    I also do not know which one of these drivers manage the USB 2.0 ports as they all say 3.0 on them.

    [​IMG]
     
    Last edited: Jul 18, 2017
  2. Bold Eagle

    Bold Eagle Member

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    Just to be clear the USB2.0 ports work for devices but the issue is when using it to 'power/recharge' devices?
     
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    StreekG

    StreekG Member

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    So my problem has disappeared. I rolled back to a restore point from when i first installed W10 on my new hardware 2 days ago, now everything works... Did something get corrupted during the first install??

    But to answer your question, nothing would power off those 2 usb 2.0 ports, they just didn't work. I was originally trying to power my DAC, then i tried using my USB dvd reader, and my portable hard drive. In the end a restoring to an earlier state helped.

    EDIT: Nope, after a few days the USB 2.0 ports stopped working again, very confusing
     
    Last edited: Jul 18, 2017
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    StreekG

    StreekG Member

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    So after a few days my rear USB 2.0 ports stopped working again, USB device not recognised.

    This is really wierd and i hope i didn't make the wrong move by buying an MSI motherboard.

    This really sucks because my watercooling loop is fully assembled.

    You guys know of any thing i can try?
     
  5. jpw007

    jpw007 Member

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    As silly as this sounds, but tried reseating all the power plugs into the mobo?
     
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    StreekG

    StreekG Member

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    Not silly at all, i can have a look. The rear USB ports are part of the I/O so they are just attached to the motherboard, but i can re-check the power for the mobo.
     
  7. bennyg

    bennyg Member

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    Do you have anything USB that charges or draws power only (i.e. doesn't use the two middle data pins) - to check the ports are properly connected to the mobo (cheap chinese microUSB cable, mobile battery backup pack, etc)
     
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    StreekG

    StreekG Member

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    No everything i use is pretty legit. Steelseries mouse, Audioengine D1 DAC, Ducky Keyboard. Asus external dvd reader and a WD external HD.
     

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