no usb after updating

Discussion in 'Troubleshooting Help' started by Madchimp, May 13, 2020.

  1. Madchimp

    Madchimp Member

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    So I was half way through the setup for my Rift S and the system crashed. When it restarted, it installed a windows update. Now I have NO USB devices at all.

    I have checked, and everything works fines in the bios and before getting into windows. I cannot do a single thing in windows as mouse, keyboard, everything do NOT work.

    Tried unplugging and swapping ports, etc. Nothing


    Ideas?
     
  2. de_overfiend

    de_overfiend Member

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    if usb devices work before windows loads then its a windows driver issue

    You can either remove all usb devices in windows and reinstall the correct drivers and try again or you can reset windows or you can backup/format/reload windows
     
  3. JSmithDTV

    JSmithDTV Member

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    Try starting in safe mode with networking... if mouse only works use CTRL + Win + O to display on screen keyboard or run the keyboard troubleshooter;

    Go to Windows Settings > Update & Security > Troubleshoot. Under Find and Fix Other Problems, select Keyboard.

    If the keyboard works but not the mouse... you'll need to get creative with the Tab and Enter keys. ;)

    Re-install/re-initialise the USB device drivers... or even try just scanning for new hardware.

    Unless you happen to have an older PS/2 connection, keyboard and mouse?

    Yeah not if the keyboard and mouse are not functioning in full mode.



    JSmith
     
  4. OP
    OP
    Madchimp

    Madchimp Member

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    So it turns out that this issue only happens when the Oculus is plugged in at boot. As soon as I remove it, everything goes back to normal. And then when I plug the rift s back in (once booted) all is well till the next boot
     

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