5 times in 6 months with the same root cause they didn't. 5 times in 6 months with the same root cause they didn't. They bought a fucking lemon config'd san. They let idiots leave all their recovery tools on said san. They left said SAN configured such that something like as little as 12 disks brought down an array with 800 drives in it. They let idiots re-wire their fabric, and dislodge fibre cards from the controllers, causing more outage. They've had 4-5 outages in 6 months. Its absolutely unacceptable.