I am not sure where else to put this but i'm really annoyed. I am so extremely disappointed MSI and theirproducts. 12 months ago i spent a large sum of money on a 'high end' GT60 laptop, only to have the screen fail within a short period of time. I contacted MSI and despite a bit of stuffing around theyreplaced my screen under warranty and I was still satisfied and happy with the laptop and the company. Fastforward another few months to now. The screen failed yet again for no reason, so i contact support thinking I wont have any issues again but boy was i wrong!!! I was responded to with blame, being told that the damage was due to me twisting the panel and there being "no other reason for an LCD to fail". NO OTHER REASON? Are they serious? Just disregarded the fact I already had a claim in the past for the same reason... So now these jokers expect me to pay $480 to fix a screen that has genuinely failed under warranty AGAIN. THEIR FAULTY PRODUCT and they expect ME to pay for it? I can no longer support their brand. I can no longer spread the word of how satisfied I have been, and all i can do now is tell everyone how terrible their product is and my experiences with them are. This is pathetic. $2k on a laptop and it doesn't even work like it should. How can anyone treat a customer like this when their product failed twice within a 1 year warranty period and they still want to wash their hands of it? Never again MSI. Never again.