The purpose of this post is to outline Computer Alliance's response a recall of motherboards based on Intel Series 6 Chipsets (H67/P67 on Socket 1155 boards) The Problem Intel have informed the market of a design flaw in the Intel® 6 Series Chipsets which is present on Socket 1155 motherboards supporting second generation Intel i5 and i7 processors. This issue does not effect the Socket 1156 or 1366 motherboards. In some cases, the Serial-ATA 2.0 ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives. Intel are predicting that this problem may eventually effect about 5% of boards that make use of these ports. This problem relates to the SATA 2.0 ports only. These chipsets also support at least 2 x SATA 3.0 ports which are not effected. At Computer Alliance we have yet to have experience any boards exhibiting this potential fault (out of hundreds of systems currently in use by our customers that are potentially affected) and current information suggests the short term risk to users of these systems is small. From Intel: “Intel recommends Channel customers stop building and shipping systems based on Intel® 6 Series Chipsets.” Intel has resolved the problem at a manufacturing level and will ship new chipsets to motherboard manufactures in the near term. Replacement motherboards are expected in April. Response Computer Alliance will be offering replacement boards to clients as they become available. We are contacting all impacted customers by phone to inform them of the potential issue and let all know that we will be in contact probably in April to arrange replacement of the effected motherboards as new stock becomes available. For customers who cannot drop their systems into our workshop, Computer Alliance will arrange and pay for freight back to our workshop and arrange return of the repaired systems at no cost to the customer. We recommend that customers with S1155 motherboards continue to use these systems as normal until replacement motherboards become available. As with any system, we suggest full and frequent backups. We note that PCs sold including a single HDD and built by Computer Alliance are probably not effected by this problem even over the long term as a single HDD will normally make use of the SATA 3.0 ports. Return of systems for replacement of motherboards is optional but recommended in most cases. All systems remain covered by Computer Alliance standard 3 year warranty.